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Thread ID: 98763 2009-04-06 07:57:00 online shopping hidden charged aretobe (14804) Press F1
Post ID Timestamp Content User
762685 2009-04-07 10:36:00 Well done Helen, no customer dissatisfaction left unanswered.

For those of you wondering, Republic of Ireland VAT is 21.5% (yes those numbers are in the right order)
PaulD (232)
762686 2009-04-07 11:36:00 Introduction to Safe Online Shopping

Shopping Online provides a convenient way of making purchases at anytime of day, 365 days a year, from a wide range of retailers offering more choice than ever before. However, we would recommend that you take some precautionary measures to protect yourself and ensure that you have an enjoyable time shopping in the global shopping centre that the internet has come to represent;

1. All of your usual shopping rights apply online: see www.consumer.gov.uk

2. Know who you're dealing with: get the seller's landline phone number and postal address

3. Be aware of terms and conditions: check payment and delivery details

4. Keep records of what you order

5. EU Law protects you against fraudulent use of your payment card in EU transactions: credit cards give you extra protection

6. Only give your payment card details over a secure connection, and never by email: never disclose your PIN number to anyone, and never send it over the internet

7. You usually have at least 7 days to cancel an order and request a refund from an EU retailer

8. Check your payment card statement carefully: you have at least 90 days to report a suspect transaction

9. When you buy goods online from outside the EU:
you are an importer and may be liable to pay any Customs Duty and VAT;
err on the side of caution as it may be difficult to seek redress if problems arise

10. If you have a problem, contact the seller then, if you need to, the payment company, local Trading Standards Office and any 'trustmark' organsiation the seller is registered with.

Thanks (in advanced) for your valuable time for me.....:) :)

Regards,
Jake Smith
(from NY)

[edit: removed the long list of spammy URLs selling a variety of clothing. Content above is a blatant copy and paste off another website. This was only posted so the user could advertise their online clothing business - banned - Jen (Moderator)]
jakesmith (14806)
762687 2009-04-07 19:45:00 For those of you wondering, Republic of Ireland VAT is 21.5% (yes those numbers are in the right order)

Yes and the UK VAT is 17.5%. But it doesn't apply to all items unlike GST here does, there's no VAT on things like books or children's clothes and children's shoes
gary67 (56)
762688 2009-04-08 00:03:00 The OP is in Ireland. UPS and probably other courier firms pay the duty and VAT and collect on delivery adding a handling fee.

No they don't. I used to import from overseas and I sure didn't pay the courier/freight people. I paid customs.
pctek (84)
762689 2009-04-08 00:17:00 No they don't. I used to import from overseas and I sure didn't pay the courier/freight people. I paid customs.

Were you in Ireland at the time?
PaulD (232)
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