Forum Home
Press F1
 
Thread ID: 98832 2009-04-09 05:10:00 Unidentified Network Problem on Vista Home Premium SP1 NOtebook! jonkimnicko (10061) Press F1
Post ID Timestamp Content User
763495 2009-04-09 05:10:00 ok...i got this very big problem..
let me explain everything first:

i have a laptop: toshiba satellite m300..OS:VISTA Home Premium SP1: Updates: i dont do automatic update, waste of HD space: Antivirus: KAV7 Firewall: None (even the built in is disabled)

i also have a desktop computer: OS: Windows XP SP2 or 3, i dont remember..Updates: No automatic updating also..Antivirus: KAV8..Firewall: Built in only...Internet Connection: Cable (i dont really know what type is is because the internet is mainly from a receiver (3g or something from cell sites) on my rooftop and then a cable to my pc..(they call it SMART BRO..i really dont know why but its a wireless broadband as what i have heard from them..)

PROBLEM:
I cant get to my internet connection to work with my notebook. I googled this problem, they call it as the unidentified network problem. i also heard that this is cause by the recent SP1 on vista. i suspected the SP1 because my old notebook (Vista Basic no SP1) was able to connect immediately..

also i tried the registry solutions given by microsoft where you edit the flag or something..but i doesnt work..

tried having values in the MAC Address..wont work either..

unistalling the network cards..wontt work either..

updating the network card (marvell yukon 88e8040t pci fast ethernet (updated version is 10.66.4.3) but it wont work either..

the cold boot appoarch..nope..it doesnt work..

So, what should i do now? i know techies in this place can resolve this..i mean, they always do..Thanks for the fast replies..:thanks 		jonkimnicko (10061)
763496 2009-04-09 05:16:00 Check Workgroup is set to the same on all. Vista uses MSHOME or something whereas XP Uses Workgroup. Bantu (52)
763497 2009-04-09 05:27:00 Check Workgroup is set to the same on all. Vista uses MSHOME or something whereas XP Uses Workgroup.


ohh...one more thing..im not on a shared connection...correct mo if i am wrong but i know workgroups only exists in shared connections... 		jonkimnicko (10061)
763498 2009-04-09 06:00:00 Check Workgroup is set to the same on all. Vista uses MSHOME or something whereas XP Uses Workgroup. Other way around - XP uses MSHOME and Vista/Windows7 use Workgroup.

In Vista, click start, type in CMD - click the cmd in the results, once open type in ipconfig <press enter> See what your IP address is, if it starts with 169.

The you are not getting an IP address from the router, post back what the IP address is.

Have you let the IP address range from the router through on the firewall ?? 		wainuitech (129)
763499 2009-04-09 06:35:00 Other way around - XP uses MSHOME and Vista/Windows7 use Workgroup.

In Vista, click start, type in CMD - click the cmd in the results, once open type in ipconfig <press enter> See what your IP address is, if it starts with 169.

The you are not getting an IP address from the router, post back what the IP address is.

Have you let the IP address range from the router through on the firewall ??

i got all address on ipv4, subnet and default gateway..

ipv4 ad: 192.168.xxx.xxx

im not on a network..the connection works like this:

*receiver -> cable -> pc directly..no modems or router..i dont have firewalls either.. 		jonkimnicko (10061)
763500 2009-04-09 08:07:00 Firstly I would re-enable the windows firewall, its unlikely that thats causing the problem.

Try disabling Kapersky and see if that helps.

Also, go to cmd and see if you ping 74.125.39.147

Blam 		Blam (54)
763501 2009-04-09 08:13:00 *receiver -> cable -> pc directly..no modems or router..i dont have firewalls either What do you mean by "receiver" ??

If you are not connecting Via a modem or Router then HOW are you trying - the setup ( or the way its written) is completely wrong, and makes no sence.

You say no firewalls ?? yet in the very first post
KAV7 Firewall: None If its installed, even disabled it often is working. 		wainuitech (129)
763502 2009-04-09 08:32:00 What do you mean by "receiver" ??

If you are not connecting Via a modem or Router then HOW are you trying - the setup ( or the way its written) is completely wrong, and makes no sence.

You say no firewalls ?? yet in the very first post If its installed, even disabled it often is working.

i dont know how it completely works but its what on this place..and its working..this is the picture of the reciever or canopy:

edongskey.com(4).jpg

images03.olx.com.ph

farm3.static.flickr.com


so that receiver is located on the roof our our house and its receiving signals from cell sites (probably 3g signals or hsdpa signals..i dont know)..then from that receiver, there is a cable rigged from it to the pc..in short, its just like a wired connection..i already contacted their tech support regarding this problem but they wont answer..i think the SP1 is the problem here..they always say that because theres a big difference in network config in xp and vista..

so you mean, even when windows firewall is disabled, it is still working? i hate microsoft..its just like their hidden updates even when you turn off your automatic updates..

back to the problem, what should i do now? 		jonkimnicko (10061)
763503 2009-04-09 08:40:00 Firstly I would re-enable the windows firewall, its unlikely that thats causing the problem.

Try disabling Kapersky and see if that helps.

Also, go to cmd and see if you ping 74.125.39.147

Blam

its turned on now..

ping: 50% loss... 		jonkimnicko (10061)
763504 2009-04-09 08:52:00 OK I see by your user name you are in the Philippines. Never seen one of those "receivers" here in NZ- not like that any way.

Working backwards - the Firewall I was referring to was the KAV7 Firewall you mentioned in the original post - some times even if they are disabled they are still blocking. If its installed , uninstall it.

once its uninstalled, open the cmd again see if the ping command Blam posted gets a response ( reply) or times out.


Also try this - go into the control panel, network and Sharing, on the left, Manage network connections, right click your local Area connection/Properties - in the list, untick TCP/IPV6.

Reboot and see if the internet works.


Edited:
One thing that also does work sometimes - while at the local Area connection - right click it, select DISABLE - reboot then go back in and ENABLE it - this sometimes gives it a "kick" to get going again. make sure the default gateway and IP address are set to what ever they are. 		wainuitech (129)
1 2 3