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Thread ID: 98815	2009-04-08 20:19:00	C1 Shoppingmall RMA's	Bantu (52)	Press F1

Post ID	Timestamp	Content	User
763252	2009-06-19 21:58:00	Purchase customers. Miss the target and hit the sides as usual.I did mention CL PURCHASE customers in my before posting. That contract is for customers who PURCHASE parts from CL and agreeing to their terms. Those terms does not applied to me.. or the modified terms are mention to me. They did not honestly tell me everything or they get the job done even when I asked them specifically what I wanted and wasted my time. God.. do I have to look at the heaven for help for people to understand. I am not aware of any contract when I deal with them, or agreed to a contract if they had ever mention one to me, nor had I signed one with them. That contract only applies to purchase customers. If I had been a purchase customer but I am not a purchase customer am I? LOL.. I wish the posting are read carefully before the assumptions are made, if you lot are to read that contract on CL.. you may miss a thing or two on what is in between the lines.	aelrion (14810)
763253	2009-06-19 22:34:00	Then.. there is also the difference between willing customer and the unwitting customer which I am the later. I thought they are going to do the RMA out of their kindness and send the part for me... and etc.. If I had known in full knowledge well.. I am not a customer. Contract or no contract, purchase customers or not, the truth is the truth. If you run a store and not tell the customer of your full service, lie to him and then etc.. contract protect me and etc... I don't know about you guys.. but I do see the signs on the wall and by logic I should stay away. It is the logical thing to do.	aelrion (14810)
763254	2009-06-19 22:41:00	Don't you think this thread has gone as far as it needs to go? I think we all get the drift that you are P*&*ed off at them and it will make people think twice before submitting RMA's in the future	gary67 (56)
763255	2009-06-20 01:37:00	Purchase customers. Miss the target and hit the sides as usual.I did mention CL PURCHASE customers in my before posting. That contract is for customers who PURCHASE parts from CL and agreeing to their terms. Those terms does not applied to me.. or the modified terms are mention to me.Can you point out which part says that this only applies to those who have purchased items from them? I couldn't find anything that states this. You also haven't mentioned this in any earlier post, despite what you say above. I am not aware of any contract when I deal with them, or agreed to a contract if they had ever mention one to me, nor had I signed one with them. That contract only applies to purchase customers. If I had been a purchase customer but I am not a purchase customer am I? First you say you weren't aware of a contract, then you say that there was a contract, but it only applies to those who purchased items from them - which is it? Being inconsistant with your story really doesn't help your cause. Note also there are more ways of being bound by a contract than just signing one. LOL.. I wish the posting are read carefully before the assumptions are made, if you lot are to read that contract on CL.. you may miss a thing or two on what is in between the lines.Anything between the lines in a contract doesn't matter - what counts is the actual wording you can see. Anything else is irrelevant. In actual words you can see, their returns policy states this: If the component is faultless the customer is charged a minimum of $80 + freight for its return.Sounds to me like they were nice and only charged you $35 - lucky you. What on earth makes you think that you aren't subject to this policy? To be entirely honest, it sounds like you're on a vendetta against Computer Lounge because you aren't prepared to accept any fault for what happened. If they made a mistake, just send it back again, or RMA it to the supplier - they would probably be quite happy to refund you if they screwed up. Don't hold your breath though - I would personally trust Computer Lounge's diagnostic skills a lot more than I would yours.	Erayd (23)
763256	2009-06-20 04:28:00	+1 for great service both before and after sale for Computer Lounge. Looks like sour grapes to me. They were kind enough to take on your RMA when you had not spent a cent in their store. It is standard practice to charge for a RMA if there is nothing wrong with the item, since as you said this problem is hard to find its highly unlikely the distributor would have found it and it would have cost you $40. CL did the assessment for you and charged you $35 for it, looks to me like they saved you $5 You obviously have no idea how contract law works in New Zealand, as soon as you handed over your hardware and asked them to RMA it you were bound by ALL their terms and conditions, and your damn lucky you could get that far. Had Computer Lounge not been generous enough to offer this service to you, you would be left with a hunk of plastic you think is faulty, instead you were treated as if you purchased the product from them and all of the after-sales service that entails, the same as any other customer. Now who is this technician you rave about in your rant, what are their qualifications, how long have the been in the industry, what company do they work for or own that specializes in computer hardware diagnostics? In my experience the unnamed "tech I trust" is nothing more than some cowboy with a screwdriver that you happen to know. Kudos and big ups to Computer Lounge for stepping up to help out during this time, don't let whiney little brats like this complete loser here stop you from doing so again.	DeSade (984)
763257	2009-06-20 06:07:00	Erayd your answer. "As for their return policy. Firstly, I did not buy that Motherboard from CL. From my understanding that applies only to CL customer's purchase. " Somewhere in thread 3. Please read again carefully to what was written before you asked that question. As I said before I am only aware that the policy applies for customer whom had purchase part from CL and that is my interpretation and etc. "Kudos and big ups to Computer Lounge for stepping up to help out during this time, don't let whiney little brats like this complete loser here stop you from doing so again." DeSade, I guess my recommendation for a brain surgery is perhaps hopeless for an incurable cases like yourself.. as your optic nerve is also $%#$5 like your brain. To your question asked.. they did not disclose full information! Wow.. where had I mention that before? Now perhaps you can enlighten me what the heck is wrong with my motherboard? I don't disclose personal information of friends or people on the net and most of your posting are just speculations and assumptions. Well we will see soon enough what Asus motherboard repair had to say.. and as I had mention this post is to warn C1 Shoppingmall customers whom are to do RMA with CL to beware and etc and in this world there are Advocates and critics. I am a critic and there are advocates and there was a lot for C1 Shoppingmall before they shut down. You advocates can say what you wish.. if CL has done good for you.. fine, but don't interfere or oppress the freedom of speech as I had every right to. You can comment on me.. as long as you had knew full information of what had happen or read everything I had post and and having respect for others when you post what you had to say. Gary.. great man. This had gone on far enough. I was pissed and I am over it. I am going in circle with the question I am answering. So may this be my last post. So.. what is my main reason for posting here again. 1) Former C1 Shoppingmall customer.. beware and bewarn. 2) My experience with CL. Bye.	aelrion (14810)
763258	2009-06-20 06:22:00	The only question I asked you was about your so called Technician. The rest of my post was statement of fact. Do you expect the cops to take you by the hand and give you a full lecture on the law BEFORE you break it? Do they listen to your whining when you tell them that "you didn't know, no one told me"? Why don't you just man-up and admit that it was up to you to find out these things yourself like everyone else has too, rather than expect it to be spoon-fed too you. Now take your rant and shove it, go back to whatever forum you trolled before you came here.	DeSade (984)
763259	2009-06-20 06:49:00	"The rest of my post was statement of fact." "You obviously have no idea how contract law works in New Zealand, as soon as you handed over your hardware and asked them to RMA it you were bound by ALL their terms and conditions, and your damn lucky you could get that far Had Computer Lounge not been generous enough to offer this service to you, you would be left with a hunk of plastic you think is faulty, instead you were treated as if you purchased the product from them and all of the after sales service that entails, the same as any other customer." Oh this is rich coming from your "facts". so I ask you a question. DO you know how contract works in New Zealand? Should not Contracts be written and signed? That term and condition is for customer whom is to purchase items from CL. There is a difference between generosity and greed through generosity. And no I was not treated "as if you purchased the product from them and all of the after sales service that entails, the same as any other customer." for I would not had be posting here at the first place if I had. It is obvious. "Do you expect the cops to take you by the hand and give you a full lecture on the law BEFORE you break it? Do they listen to your whining when you tell them that "you didn't know, no one told me"?" Well let me put it this way, if this law thing was to happen to you.. hey if you are not piss off.. and take it like a man.. let me shake your hand. I don't and I don't let people step on me. I had mention many times my posting is to warn C1shoppingmall customers, not sure how you can't tell the difference between whining or warning. "Why don't you just man-up and admit that it was up to you to find out these things yourself like everyone else has too, rather than expect it to be spoon-fed too you." Whom had spoon-fed me exactly? Oh I find out things all right.. and now I let those whom is about to going through the my experience know. It is simple really and it is call a Warning. "Now take your rant and shove it, go back to whatever forum you trolled before you came here" I can say the same thing for you. Take your assumptions and speculation.. as to what you say.. and to yourself.	aelrion (14810)
763260	2009-06-20 07:44:00	Righto. Well I think this thread is serving no further purpose other than to wind people up. Thread closed.	Jen (38)
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