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Thread ID: 98815	2009-04-08 20:19:00	C1 Shoppingmall RMA's	Bantu (52)	Press F1

Post ID	Timestamp	Content	User
763232	2009-06-13 13:46:00	Watch out for computer companies when they offer RMA for those who got ripped off by C1shoppingmall. Computer Lounge is not much better with their promise of RMA for those who got ripped off by C1 Shoppingmall. It is more of a scam really, taking advantage of poor souls whom had already been ripped off and ripping them off again, just for the sake of earning a quick buck and in the name of greed. What do I mean by this of course they are happy to do the RMA for you.. for a fee. How much is the fee is up to them to decide and if they ever bother to mention it correctly when I irst hand in my RMA for them to do. For more information check this forum thread. www.gpforums.co.nz Miscommunication, poor honesty, lousy services, long waiting time and etc. It is interesting C1 Shopping mall had came highly recommended and they got sunk... Computer Lounge is heading the same way, in the things are heading for them. Avoid them at all cost, unless you want to end up again like being ripped off like C1 Shoppingmall had done so again.	aelrion (14810)
763233	2009-06-13 14:09:00	The guy posting, wcho035, is obviously a knob. Why you have even bothered to mention this seems odd. Computer Lounge is not much better with their promise of RMA for those who got ripped off by C1 Shoppingmall. It is more of a scam really, taking advantage of poor souls whom had already been ripped off and ripping them off again, just for the sake of earning a quick buck and in the name of greed. What utter unsubstantiated driveling bollocks. When more people start having issues with CL, then start mentioning it. It is one person, enrgish doesn't seem to be his first language, and he's ranting on about a situation that seems to be mostly his doing. A business is not a charity. If CL start doing stuff for free then they will end up like C1. Don't spam forums with incorrect information.	wratterus (105)
763234	2009-06-14 01:22:00	Quote "The guy posting, wcho035, is obviously a knob. Why you have even bothered to mention this seems odd." Why? I was obliviously ripped off by computer lounge and so I post it here. Simple logic really to if it is to answer an obtuse question asked by the quote above. Why I bother? I am just being a kind soul at warning anyone who wish to do RMA through those Ripoff to "Beware and Becareful." in case they get ripped off like I did. Quote "When more people start having issues with CL, then start mentioning it. It is one person, enrgish doesn't seem to be his first language, and he's ranting on about a situation that seems to be mostly his doing." And if those people did not post those issues? Or CL continue ripping off people? What then? It is the dishonesty, bad services I can't stand for. I don't rant. I list the facts . "a situation that seems to be mostly his doing." If it is my doing.. I would not be here wasting my time and wratterus should have eyes at checking the facts before making assumptions like that. I wonder if you will sing the same tune if you get ripped off like I have. As to "It is one person, enrgish doesn't seem to be his first language" .. well it is awesomely entertaining, and down right laughable coming from a knob who is trying to lecture people, who is.. well.. what is "enrgish' ? Is this some new language you speak wratterus? Perhaps the knobs speaks them, well I had certainly never come across that before. Quote "A business is not a charity. If CL start doing stuff for free then they will end up like C1." That is quite true, but business which does not disclose full information, dishonest and provide bad service is poor business. Which that is also true, and business does take advantage of people in the name of Greed like CL had done for me with their RMA offer. That is fact. CL does not have to do stuff for free.. they can charge people for their services, provide they have to disclose full information to their customer.. without the long waiting time or the lies. Quote "Don't spam forums with incorrect information." Corrections- don't spam the forum with your biased assumptions wratterus. Then again, if you can't tell what is fact or assumptions.. if you need help, I can recommend you a good optometrist, a brain surgeon or both.	aelrion (14810)
763235	2009-06-14 01:26:00	Your bad experience does not mean stay away from one of nz's more reputable pc stores. It sucks that you got ripped (btw care to explain how?) but even the best screw up sometimes	hueybot3000 (3646)
763236	2009-06-14 01:49:00	Your bad experience does not mean stay away from one of nz's more reputable pc stores. It sucks that you got ripped (btw care to explain how?) but even the best screw up sometimes +1 Sometimes people make mistakes. Your order may have gotten mixed up or something.	Blam (54)
763237	2009-06-14 01:55:00	And Wratty is a very respected member of our community here, being in the repair business himself he deals with RMA's all the time	gary67 (56)
763238	2009-06-14 06:03:00	Your bad experience does not mean stay away from one of nz's more reputable pc stores. I Actually you could have said the same thing about C1 last year, as they were considered one of nz's more reputable pc stores. I saw the writing on the wall however, and teh failing economy could mean that any store could fail, and leave people in the same situation as many C1 customers were left in. PS. If I was c1 cusomter and had a problem witha device I purchased, the first port of call when teh company fails is the supplier, and then the manufacturers, and the CGA will still apply when dealing with both parties.	robbyp (2751)
763239	2009-06-14 07:16:00	For unknown reasons, the forum quotes related to the issue had been deleted in the link I had posted. Maybe it is the bad review CL cannot afford which the posts are blocked, or maybe perhaps that is the reason why there are not much bad review around for CL but I am starting conspiracy theories here. But the fact is. -CL offer RMA or help on behalf of those former c1shoppingmall customers. -I send in my Motherboard for RMA due to RAM problems/ PCI slot problems. -CL promise to send board to distributor for check up and they fail to mention exact cost of labour when I first asked of the price. -Full information was not disclosed to me. e.g There is a $40 charge to CL if there is no problem found with the Motherboard by the distributor, or CL's concern of getting charge. OR if CL can do an assessment on the motherboard with my authorization which will cost $35. -3 WEEKS later, CL does the assessment and said there is no problem on the motherboard and charges $35 for labour cost. They did not promise what they were to deliver (e.g send back to the Distributor for RMA check up or fail to mention to me the assessment which I did not asked.) -Motherboard problem remains despite the "suppose" assessment. The motherboard problem mention prior was discovered through in another assessment by a technician whom I trust. -I would not had been this infuriated if CL had disclose full information so I can make the proper decision on the matter. -So.. if anyone has any RMA problem going straight to the distributor is the best idea, don't bother with going through CL unless you want to get charge on some hidden charges they don't tell you. The point of me posting here is, to be wary of the "good help" CL is so willing to offer. No matter how reputable CL is, bad service is bad service.	aelrion (14810)
763240	2009-06-14 07:21:00	No matter how reputable CL is, bad service is bad service. Because they checked your faulty hardware and found nothing wrong? I think thats pretty normal practice, why send something to the manufacturer when it appears to function normally? As for charging you, did you buy the board from them? If so then they shouldnt have charged but if you were sorting an RMA from C1 then thats fair enough. They weren't obligated to help and were just being helpful. And that post was hard to read	hueybot3000 (3646)
763241	2009-06-14 07:46:00	hueybot300, the point is.. they do not disclose full information. They promise to help and they did not deliver. Quote "They weren't obligated to help and were just being helpful." Being helpful and taking advantage of the situation to earn an extra buck is different thing. Why don't you send something for an RMA through CL and test the waters yourself? You have to see beyond the real reason why they are being so helpful. It is a business thing. Simple as that. The problem with my motherboard is very hard to narrow down. It appear to be working fine. Then in every 10 reboot or so.. with all the rams in their slot, or if there is a PCI card in one of the three expansion slot I get the blue screen. Where I bought the motherboard from is irrelevant. Or if you had bought a board from CL and if they had gone busted.. what would you do if you are in a situation like myself? I would never buy anything from CL after that first time experience and I am getting a brand new replacement motherboard, it is a choice between PC Online and Computer Lounge in pricespy of the best price listed. Wow.. that is not a tough choice..	aelrion (14810)
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