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Thread ID: 99059 2009-04-18 08:03:00 Optical Mouse Problems dian77 (13936) Press F1
Post ID Timestamp Content User
766104 2009-04-18 08:03:00 My PS/2 Mouse is starting to die (i think) because in some games when i move the mouse relatively quick (FPS games) it justs 'makes me spin' so i can shoot or do anything really.

Anyway I got this Optical Mouse from Logitech (USB) and I tried it. That little red light at the bottom of the mouse seems to be on when its plugged in but it won't let me Move the mouse curser, right or left click so its not working.

I tried it on my Laptop and it works, but not on my desktop :/

I tried installing the drivers that came with it but it still would not work.

Thanks :)
dian77 (13936)
766105 2009-04-18 08:10:00 Where have you got it plugged in? Front or back USB ports? Other USB devices working OK? pctek (84)
766106 2009-04-18 08:12:00 What model mouse is it?

And what OS?

Is it detected in device manager?(Run>devmgmt.msc)

Blam
Blam (54)
766107 2009-04-18 08:37:00 Where have you got it plugged in? Front or back USB ports? Other USB devices working OK?

Yup tried both and other usb devices work


What model mouse is it?

And what OS?

Is it detected in device manager?(Run>devmgmt.msc)

Blam

Logitech Corded mouse USB (not much to tell here its only $20 - $30)
Windows XP SP2
Its detected in device manager as unknown device in Mice and other pointing devices

Thanks :)
dian77 (13936)
766108 2009-04-18 08:56:00 Right Click this Mouse in device manager and select "Uninstall" and reboot.

No drivers should be needed as XP is PnP

Blam
Blam (54)
766109 2009-04-18 09:36:00 Right Click this Mouse in device manager and select "Uninstall" and reboot.

No drivers should be needed as XP is PnP

Blam

Thanks for your reply but when I try uninstall it I get this error:
Failed To Uninstall Device. The Device May Be Required To Boot Up The Computer.

EDIT: When the computer first starts up and it checks everything It says it found the mouse
dian77 (13936)
766110 2009-04-18 10:04:00 Does it automatically install the drivers?

Try uninstalling it in safe mode.
Blam (54)
766111 2009-04-18 11:25:00 Maybe a broken wire in the cable where it enters the mouse or a fine hair or fluff is over the optical sensor.
:)
Trev (427)
766112 2009-04-18 22:22:00 Does it automatically install the drivers?

Try uninstalling it in safe mode.

I tried that but it gives the same error messages and I forgot to mention this one:
Windows could not load the installer for Mouse.Contact your hardware vendor for assistance


Maybe a broken wire in the cable where it enters the mouse or a fine hair or fluff is over the optical sensor. :)

Nope, I checked that :(

Thanks for your replies
dian77 (13936)
766113 2009-04-19 00:37:00 system restore it to before you installed the mouse drivers if you are able too and have the mouse unplugged then re plug it once its booted williamF (115)
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