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Thread ID: 99019	2009-04-16 10:29:00	software name - no Disk	csinclair83 (200)	Press F1

Post ID	Timestamp	Content	User
765731	2009-04-16 10:52:00	Control Panel and Outlook pop up with same No Disk but when I click continue, the program runs fine....outlooks fine, control panels fine, MSN is the only one thats really subborn, but I dont want to have to click "continue' for every peice of software I have on this computer... Even Disk Management was asking for D drive...but pressing continue opened it fine..	csinclair83 (200)
765732	2009-04-16 10:53:00	Weird how they would return it like that, they must've done a repair install and thus changed the drive letters Thats simply VERY BAD service. BTW - you cant do a repair install in Vista, not like XP even MS admit that - its a real pain.	wainuitech (129)
765733	2009-04-16 11:00:00	it went through noel leemings repair service coza the warranty, but the company that did it Computech in Tauranga left their sticker on my laptop, am gonna email them tommorrow and tell them the problem and how I aint impressed....but I dont want to have to send it back to them for fixing!... If I moved everything to my external HDD and reinstalled vista will everything be sweet? - or is there an easier option?	csinclair83 (200)
765734	2009-04-16 11:04:00	You should have just posted the log, its harder to read in a window Uninstall Nvidia firewall - ForceWare Network Access Manager in add/remove programs Mcafee is just as bad Uninstall Java, its way out of date (uninstall all versions), then update it Tick these then tick fix checked Close browsers O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file) O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe" If you dont use Nero Home you can tick this O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe" O4 - HKCU\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -startup O4 - HKLM\..\RunOnce: [Uninstall getPlus(R) for Adobe] "C:\Program Files\NOS\bin\getPlus_HelperSvc.exe" /UninstallGet1noarp	Speedy Gonzales (78)
765735	2009-04-16 11:10:00	where do I go to tick and fix etc - in Hijack this? And something odd just happened - laptop crashed - then turned it back on and everything opened fine without an popup window -......dodgy as!... mcaffee - thats the software that telecom gives for antivirus etc - it was free so thought may as well...	csinclair83 (200)
765736	2009-04-16 11:15:00	You tick the box by the entry then tick fix checked down the bottom somewhere. I cant remember I dont use it Or use ccleaner instead and delete the above entries under tools/startup. If its installed	Speedy Gonzales (78)
765737	2009-04-16 11:19:00	Thats simply VERY BAD service. BTW - you cant do a repair install in Vista, not like XP even MS admit that - its a real pain. Yes you can-basically perform an upgrade, thus replacing system files read here: www.vistax64.com	Blam (54)
765738	2009-04-16 11:20:00	Even though McAfee is free from telecom I wouldn't recommend using it. Causes many problems, is a memory hog, and sucks at detecting viruses Get Avast! which is free, requires registration once every 14monts www.avast.com Blam	Blam (54)
765739	2009-04-16 11:24:00	Mcaffee Memory Hog alright - really annoying waiting for it to finish loading at startup b4 I can use PC....i'll switch over next week :) heres the new update from Hijack this as done what you said - am about to uninstall that program though...so apart from that everything else is done.. Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 10:21:22 p.m., on 16/04/2009 Platform: Windows Vista SP1 (WinNT 6.00.1905) MSIE: Internet Explorer v7.00 (7.00.6001.18000) Boot mode: Normal Running processes: C:\Windows\system32\Dwm.exe C:\Windows\Explorer.EXE C:\Windows\system32\taskeng.exe C:\Program Files\McAfee.com\Agent\mcagent.exe C:\Program Files\Spyware Terminator\SpywareTerminatorShield.Exe C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe C:\Windows\System32\spool\drivers\w32x86\3\E_FATIE JP.EXE C:\Program Files\Windows Live\Messenger\msnmsgr.exe C:\Windows\system32\wbem\unsecapp.exe C:\Program Files\Common Files\Ahead\Lib\NMIndexStoreSvr.exe C:\Program Files\Windows Live\Contacts\wlcomm.exe C:\PROGRA~1\MICROS~2\OFFICE11\OUTLOOK.EXE C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE C:\Windows\System32\wsqmcons.exe C:\Program Files\Trend Micro\HijackThis\HijackThis.exe C:\Program Files\Internet Explorer\iexplore.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = go.microsoft.com R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = go.microsoft.com R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = go.microsoft.com R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = go.microsoft.com R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = go.microsoft.com R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = O1 - Hosts: ::1 localhost O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll O2 - BHO: Easy Photo Print - {9421DD08-935F-4701-A9CA-22DF90AC4EA6} - C:\Program Files\Epson Software\Easy Photo Print\EPTBL.dll O3 - Toolbar: Easy Photo Print - {9421DD08-935F-4701-A9CA-22DF90AC4EA6} - C:\Program Files\Epson Software\Easy Photo Print\EPTBL.dll O4 - HKLM\..\Run: [mcagent_exe] C:\Program Files\McAfee.com\Agent\mcagent.exe /runkey O4 - HKLM\..\Run: [SpywareTerminator] "C:\Program Files\Spyware Terminator\SpywareTerminatorShield.exe" O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe" O4 - HKCU\..\Run: [EPSON TX300F Series] C:\Windows\system32\spool\DRIVERS\W32X86\3\E_FATIE JP.EXE /FU "C:\Windows\TEMP\E_S6190.tmp" /EF "HKCU" O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE') O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE') O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE') O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000 O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_19\bin\npjpi142_19.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_19\bin\npjpi142_19.dll O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL O10 - Unknown file in Winsock LSP: c:\windows\system32\nvlsp.dll O10 - Unknown file in Winsock LSP: c:\windows\system32\nvlsp.dll O10 - Unknown file in Winsock LSP: c:\windows\system32\nvlsp.dll O10 - Unknown file in Winsock LSP: c:\windows\system32\nvlsp.dll O10 - Unknown file in Winsock LSP: c:\windows\system32\nvlsp.dll O10 - Unknown file in Winsock LSP: c:\windows\system32\nvlsp.dll O10 - Unknown file in Winsock LSP: c:\windows\system32\nvlsp.dll O13 - Gopher Prefix: O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - fpdownload2.macromedia.com O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL O23 - Service: ForceWare Intelligent Application Manager (IAM) - Unknown owner - C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin32\nSvcAppFlt. exe O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe O23 - Service: ForceWare IP service (nSvcIp) - Unknown owner - C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin32\nSvcIp.exe O23 - Service: Spyware Terminator Realtime Shield Service (sp_rssrv) - Crawler.com - C:\Program Files\Spyware Terminator\sp_rsser.exe -- End of file - 6091 bytes	csinclair83 (200)
765740	2009-04-16 11:32:00	Do you use Nero Home?? If you dont tick this O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe" And uninstall Nvidia firewall, its worse than Mcafee. Then uninstall Java, then update it	Speedy Gonzales (78)
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