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Thread ID: 144088	2017-07-06 11:45:00	new mouse - remote	jayal (1291)	Press F1

Post ID	Timestamp	Content	User
1436937	2017-07-07 11:33:00	And as pointed out by CYaBro above check that the batteries do not have a temporary strip which needs to be pulled out before they can make contact.	CliveM (6007)
1436938	2017-07-08 04:45:00	Thanks WainuiTech - done all the necessaries, all of CYoBros too, but haven't got another computer to test it. I suppose if it does work in another, just proves to be what it's meant to be. Doesn't really solve my problem though, maybe it's me?	jayal (1291)
1436939	2017-07-08 06:02:00	Thanks WainuiTech - done all the necessaries, all of CYoBros too, but haven't got another computer to test it. I suppose if it does work in another, just proves to be what it's meant to be. Doesn't really solve my problem though, maybe it's me? Pass -- next question :p Meaning though -- the reason I suggested another computer is if there's something in yours causing it not to work then plugging it into another and it works eliminates or confirms the device is working or not. That's what happened at the example I gave relating to the person I went to see , the problem was with security software on the persons computer, NOT the Router /Vodafone, as soon as I attached my laptop to their router mine worked fine, so that eliminates the router/vodafone. Process of elimination to sort exactly where the problem is.Otherwise you can run around in circles going nowhere.	wainuitech (129)
1436940	2017-07-08 07:56:00	have mouse/keyboard combination which is the old ones that works - strange the new combination doesn't work model is Logitech for the old one/Microsoft for new Recently my Endeavour remote mouse failed * I also bought a Microsoft one. Plugged the USB bit in New battery in the mouse & all ok. If this is a Touch laptop, you areusing, are you trying to run the mouse & the touch slide mouse on thr laptop? I have the laptop touch mouse disabled. PJ	Poppa John (284)
1436941	2017-07-08 21:47:00	Thanks Poppa John, tried that too, no good. Using a desktop PC, W10. The only PC device we have. Never thought this would be SO involved, but am grateful for the replies	jayal (1291)
1436942	2017-07-09 05:06:00	The Microsoft Wireless Mouse I used to use often played up, then one day it stopped completely, I think its the actual USB dongle that's causing the problem as it was a keyboard/mouse combo, and when the mouse stopped the KB did as well. Shame because the mouse was quite comfortable as well.	wainuitech (129)
1436943	2017-07-09 09:28:00	I went back to the retailer this afternoon to swap the Microsoft mouse to a Logitech one. There's still a problem with the keyboard, screen works fine. i.e. the new mouse works on the screen but no response for the keyboard. The tech guy had it working on both a Microsoft and a Logitech screen. So, at a guess, looks like the keyboard is the problem - but - what is the problem? I'm sure we'll get to the bottom of this	jayal (1291)
1436944	2017-07-09 10:42:00	Chances are you have a Bluetooth Mouse even the Microsoft one was probably Bluetooth,what was your old one just USB wireless? If you have a older desktop it may not be Bluetooth compatible discuss.howtogeek.com	Lawrence (2987)
1436945	2017-07-09 10:58:00	OK lets stop playing sillies, :) What are the models of the KB / mouse that is causing the problem. ? This will determine what you actually have. On my Microsoft ( that's not broken) & this Logitech KB, there is a small USB Dongle to make them connect.	wainuitech (129)
1436946	2017-07-09 11:25:00	Have a Marathon M705 and after looking the receiver just plugs into any USB and the bluetooth Device is in built to what you plug in so disregard my last post I guess you have tried other USB ports and allowed it time to get the driver,your Logitech should have software to install(CD) though not necessary but try it	Lawrence (2987)
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