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| Thread ID: 99325 | 2009-04-28 00:23:00 | Dell Delivery time | Gobe1 (6290) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 769064 | 2009-04-28 00:23:00 | HI, I ordered a Dell t3500 for a solidworks user on tuesday last week, it arrived 10 minutes ago. Thats not too bad :stare: |
Gobe1 (6290) | ||
| 769065 | 2009-04-28 00:26:00 | Break it and send it back, then see what happens. ;) | wratterus (105) | ||
| 769066 | 2009-04-28 00:52:00 | Ha yeah i hear you. I got the 3 years onsite next business day warranty, have you ever used this? | Gobe1 (6290) | ||
| 769067 | 2009-04-28 00:59:00 | Nah, I havn't had any experience with that, sounds like a good move getting it though, seems pretty safe. | wratterus (105) | ||
| 769068 | 2009-04-28 01:06:00 | When a Dell breaks and you need to phone the support they will usually get you to do every diagnostic procedure under the sun, in triplicate. After 5 hours or so they will confirm that they will need to send a tech around, who normally turns up the next day and fixes the problem in about 5 minutes. I guess it is cheaper to pay call staff than contracted tech staff. |
Rob99 (151) | ||
| 769069 | 2009-04-28 01:25:00 | I used their Next-Business-Day service a couple of years back - spent 15 minutes on hold, about another 15mins explaining to the call centre person why XYZ needed replacing, and the next morning, a technician showed up and did what I had asked. No problems whatsoever. | somebody (208) | ||
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