Forum Home
PC World Chat
 
Thread ID: 83637 2007-10-08 02:54:00 Madkiwi Computers pctek (84) PC World Chat
Post ID Timestamp Content User
599200 2007-10-08 05:28:00 That's just poor. Will definitely get the word around. qazwsxokmijn (102)
599201 2007-10-08 05:48:00 Bugger. I've purchased twice from them. Mind you this was a while back. bob_doe_nz (92)
599202 2007-10-08 06:45:00 I tried to buy a few things from them a year or 2 ago, and I never heard from them after making the order. They never answered the phone either. george12 (7)
599203 2007-10-08 08:28:00 Always been prompt and efficient with my orders, maybe I was lucky? R2x1 (4628)
599204 2007-10-08 19:25:00 I've bought a few things off them, never had a problem either.

Then a friend of mine bought one of those raidmax 500 watt PSUs that were exploding a while back (primary side capacitor had vented on his one)

took it back to them (turns out it's not a shop, but a house) and said this ist stuffed, give us a new one

so the guy hooked it up to his tester, all rails appeared to work, so he said it's fine. I said no, if you look in through the fan you can see where the capacitor is leaking now - he said we don't usually replace a PSU when it's working fine.

Working fine aye? could have sworn something was blown in there... but they replaced it anyway.
Agent_24 (57)
599205 2007-10-08 20:38:00 As usual all shops are great at selling you things.
Its the after sales service - when there's a problem - that sorts the good from the bad.

Just because you had a successful purchase means nothing. You can't base your opinion on that alone.
pctek (84)
599206 2007-10-22 11:35:00 Hi there, I'm new to this forum...

Anyway I ordered and paid for a modem from Madkiwi, money went through and I got this email.

"The comments for your order are

out of stock due in september



Your order has been updated to the following status.

New status: backorder"

Strange I thought as I ordered it at the end of September. Anyway I forgot about it for a while (exams at the moment) and then after a couple weeks emailed to ask what was going on. No reply.

Rang them, got an answering machine saying they'll be back after Labour weekend.

Now I have emailed twice more asking for a refund. No reply.

Yay, looks like I'll get to go to the Disputes Tribunal.

PCtek we can be witnesses for each other :)
losrayados (12898)
599207 2007-10-22 12:05:00 well you'll have to wait till tomorrow to call them again, as they can't be expected to talk on labour weekend, but why did you wait over 6 weeks? i'm sure exams are an eater of time but 6 weeks?!

good to see you know how to use google to find information about problems:
welcome to pf1:)
motorbyclist (188)
599208 2007-10-22 21:02:00 whats their website madkiwi.co.nz is a greenstone one madkiwi.computers.co.nz comes up 404

rss
Ho Chi Minh (11121)
599209 2007-10-22 21:20:00 whats their website madkiwi.co.nz is a greenstone one madkiwi.computers.co.nz comes up 404

rss A simple google search will reveal the answer... I found it in 10 after reading your post :rolleyes:
The_End_Of_Reality (334)
1 2 3 4