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Thread ID: 99477 2009-05-03 11:33:00 HP Network Devices bk T (215) Press F1
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770684 2009-05-03 11:33:00 I got my new HP Officejet 6310 AiO printer a few days ago; run the CD and installed the drivers, etc., works fine.

Problem is, the following error message pops up whenever I plug out the Ethernet cable connecting to the Linksys router:

" HP Network Devices Support has stopped working. Windows can check online for a solution to the problem ...."

Found out it's this application called svhost.exe-HPSLPSVC is the culprit.

Is this a virus? If not how do I get rid of it?
bk T (215)
770685 2009-05-03 11:49:00 This may help (forums.techguy.org)

Uninstall Nvidia Network Access Manager. I think this belongs to Nvidia firewall
Speedy Gonzales (78)
770686 2009-05-03 11:52:00 Seems to be related to Nvidia Network Access Manager

Are you sure you don't mean svchost.exe?

svhost.exe is a nasty virus..

Blam
Blam (54)
770687 2009-05-03 11:53:00 I would say its similar to the link above Speedy Gonzales (78)
770688 2009-05-03 11:57:00 Seems to be related to Nvidia Network Access Manager

Are you sure you don't mean svchost.exe?

svhost.exe is a nasty virus..

Blam

It is svhost.exe_HPSLPSV
bk T (215)
770689 2009-05-03 12:20:00 Well uninstall Nvidia Network Access Manager if its installed anyway.

See if that fixes it
Speedy Gonzales (78)
770690 2009-05-03 12:42:00 Well uninstall Nvidia Network Access Manager if its installed anyway.

See if that fixes it

Nvidia Network Access Manager is not installed - not that I remember.

I think it has something to do with the HP printer software, but could not figure out exactly which software.
bk T (215)
770691 2009-05-03 22:12:00 To resolve this issue I recommend you to perform the steps below.

1) Download the Microsoft patch.
2) Disable HP Network Device Support.
3) Stop the service Windows Image Acquisition.

Solution 1)
========
I would like to inform you that Microsoft released a patch which resolved in many cases. I am providing you the patch. Please download the patch and run it.

Here is the link:

support.microsoft.com

NOTE : Copy the complete URL starting from "http" to "927891". Please copy the complete website and press "Enter".
Now please try to check whether issue resolved. If the issue I request you to follw the steps as I mentioned below.

Solution 2:
=======
Please try to disable "HP Network Device Support" service in Services window.

1. Click Start --> Run.
2. In the Run dialog box, type "services.msc" and press OK.
3. In the opened Services window, search for "HP Network Device Support".
4. Right click on "HP Network Device Support" service and select Properties.
5. In the "Startup" type, select change to "Manual" from "Automactic".
6. And press Apply & OK

After performing the steps, please restart the computer.

Solution 3)
========
Stop the service Windows Image Acquisition by follwing steps.

1) Click on Start.
2) Click on Run command.
3) Type services.msc and press enter.
4) Locate and right click the WIA (Windows Image Acquisition) service.
5) Select stop.

Take from HP support.

Blam
Blam (54)
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