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| Thread ID: 99750 | 2009-05-13 20:18:00 | IRQL_not less or equal please help !!!!!!!!!!! | mazinmat (14718) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 773586 | 2009-05-13 20:18:00 | hi i have an acer aspire 1360 i have the dreaded BSOD problem and every time i try and boot up my laptop it loop's and restarts itself (it gets to the windows black screen bit) i have tried every boot point like safe mode, last known good config all of them. i tried running memtest but for some reason it just switches itself off half way through i have managed to download windows xp of this computer iam using at the moment, by using the i386 folder but im not sure what config it is, i.e home edition or professional and i dont know what service pack it is either. when i try running this disk in my laptop it says enter windows xp professional service pack 2 what does this mean can i buy the service pack 2 disk and this will work or do i have to buy a whole new os which is not ideal as i am a student and cannot really afford to splash out money. the last thing downloaded was google earth half way through the download it switched off and hey presto theres my problem. thank you very much for your time any help is appreciated. [/B][/B][/B] | mazinmat (14718) | ||
| 773587 | 2009-05-13 20:31:00 | You can download service pack 2 (www.microsoft.com). But its up to service pack 3 (www.microsoft.com). Does the computer have a restore partition?? If it does you may have to restore the system to its original configuration. WHATS the BSOD say?? Or does it appear too quickly to see it? |
Speedy Gonzales (78) | ||
| 773588 | 2009-05-13 20:47:00 | sorry but what do i look at on the BSOD and i tried downlaoding the service pack 2 and it sad extracting files from the i386 folder so i canelled as i thought it might be re-writing my xp on this computer and to be honest i dont have a clue what a restore partition is sorry to be a pain in the arse but i aint that knowledgable about computers so if you coould go bck to basics lol sorry. cheers | mazinmat (14718) | ||
| 773589 | 2009-05-13 20:58:00 | If you reboot does it say anywhere on the screen about pressing a function key (maybe F10) to restore the system?? If it does press it. Only thing is, it'll probably wipe everything off the hdd and reinstall windows. A restore partition (comes preinstalled with most systems you buy), as it says its on another partition on the hard drive. It'll restore everything back to the day you brought the system (or laptop) whatever it is Tell us what the BSOD says (what comes after the 0xxx), and if it shows the name of a file, whats the name of the file? |
Speedy Gonzales (78) | ||
| 773590 | 2009-05-13 21:20:00 | the BSOD says stop: 0x0000000A (0x0A1B0011, 0x00000002, 0x00000000, 0x804E7808) when it goes on to do a disk check it says something about checking file system on c: the type of file system is FAT32 then it says volume serial number 1568-13FD i dont know if any of that is releavent but i thought id chuck it all in just in case. i have found in the BIOS d2d recovery (system recovery) and i tried doing this by prseeing alt+f10 and it says it needs a password i tried what i thought might be default 000000, 00000000,0000 and none of them worked it said contact acer for this service. | mazinmat (14718) | ||
| 773591 | 2009-05-13 21:41:00 | Hmm it looks like the 0x0000000A means this (support.microsoft.com). What software or drivers were installed recently?? I dont think google would have caused it. It doesnt show the name of a file under the stop error does it? | Speedy Gonzales (78) | ||
| 773592 | 2009-05-13 21:49:00 | none the last thing was google earth what about if i downloaded the device driver off the acer website the only problem is it is a zip file how would i convert the zip file onto a CD and no after the stop error message it says beginning dump of physical memory blah blah | mazinmat (14718) | ||
| 773593 | 2009-05-13 21:52:00 | 0x0000000A along with IRQL_not less or equal usually means damaged or corrupt drivers trying to write to memory someplace. One way to try and fix this is running system Restore - Nows the tricky bit - getting it to run.. Try this - restart the computer - keep tapping F8 as if going into safe mode. BUT select Safe mode with command prompt. IF it loads you will have a Command box - type in C:\windows\system32\restore\rstrui.exe Hopefully it will bring up System restore - if it does, select a few days back - run the restore - the laptop "Should" boot normally - if restore didn't work - try again but go back a few more days. THEN the real problem can be fixed. IF command prompt wont load there are other ways to run restore, but you will need other software to do it. |
wainuitech (129) | ||
| 773594 | 2009-05-13 21:55:00 | I would be inclined toward running memtest86 as a first step. | Sweep (90) | ||
| 773595 | 2009-05-13 21:59:00 | iv tried that for some reason the laptop crashes when its loading god this computers annoyin me ill try this agin tomorow and ill let you know how i get on thank you and please help tomorow lol | mazinmat (14718) | ||
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