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| Thread ID: 99709 | 2009-05-11 22:23:00 | Outlook 2007 using Excessive CPU | Shylock (14902) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 773195 | 2009-05-11 22:23:00 | Hi, I have a Quad Core PC with 4G of RAM running Vista Ultimate and Office 2007with BCM. I have noticed that in the last couple of days that Outlook has started using between 25-35% of the CPU, all the time. I have run it on safe mode and it makes no difference, so it doesn't seem to be an add-in causing the problem. When I close Outlook down, the CPU usage drops to about 10%. It is really noticeable in that the CPU Fan is going all the time when Outlook is open. I have tried using scanpst to repair my data files and I have run the diagnostics, all to no avail. There doesn't seem to be any extra HDD activity either. I am thinking that the next step would be an uninstall and reinstall but that would be a bit of a major if I could avoid it. Has anybody got any suggestions? Thanks |
Shylock (14902) | ||
| 773196 | 2009-05-11 22:27:00 | Did you run it as in outlook safe mode or windows safe mode? Run>outlook /safe And do you have all the latest updates for Office? Blam |
Blam (54) | ||
| 773197 | 2009-05-11 22:38:00 | Is SP2 installed? | Speedy Gonzales (78) | ||
| 773198 | 2009-05-12 00:44:00 | All windows and office updates are installed. I haven't got Vista SP2 but I do have Offive SP2. The safe mode was for Outlook, not Windows. | Shylock (14902) | ||
| 773199 | 2009-05-12 01:21:00 | Could still be an Addin causing problems disable them all and see what happens, if it fixes it, Enable one at a time - till the problem comes back - there is the culprit.heres How (weblogs.asp.net) | wainuitech (129) | ||
| 773200 | 2009-05-12 01:36:00 | I saw that yesterday and got rid of what I could access without being an andministrator. Just started Outlook up with "Run as Administrator" to get the rest andthe CPU usage stayed really low. Go back to my usual user login and the CPU usage climbs right back up again. No changes in addins required. Makes me very suspicious of the PST files as that would be the only difference? | Shylock (14902) | ||
| 773201 | 2009-05-12 10:16:00 | Have a look here: weblogs.asp.net |
beeswax34 (63) | ||
| 773202 | 2009-05-12 11:28:00 | That is the same as the link in the post above and unfortunately it didn't help me. I actually saw it yesterday and tried it to no avail. I have since noticed that if I logged in as a different user that the CPU levels drop down to normal. I changed the pst file for my usual user and the CPU levels stayed normal. However as soon as I import my emails from the old PST, the CPU levels shoot up again. scanpst.exe doesn't fix the problem and I need to access the emails in the old PST file so I'm not sure where to go from here. | Shylock (14902) | ||
| 773203 | 2009-05-12 22:59:00 | OK, By trial and error I seemed to have solved this one. This is how. I created a newpersonal folder .pst file and made it my default. When I disconnected my old pst file (Right click on the folder and disconnect) the CPU levels dropped back to normal. I then went through a process of reconnecting the old pst file (file/open/Outlook data file) and then dragging and dropping the emails from the old inbox/sent items/RSS feeds to the new one. Every time I reconnected the old pst files the CPU usage levels would go up and so every so often I disconnected the old one to make sure that I didn't raise the CPU Levels with items transferred to the new one. I was looking for a rogue email that caused the problem in the last couple of days. However I ended up not finding any items that caused that problem in the new pst file and got all my emails back. Yesterday I tried importing from an old to new PST file and imported the problem with it. Dragging and dropping the items from one set of personal folders to another didn't transfer the problem with it for some reason? I don't know why it worked but it did. Thanks to everyone for your suggestions. | Shylock (14902) | ||
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