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Thread ID: 99734 2009-05-12 22:23:00 HJT NZHawk (4093) Press F1
Post ID Timestamp Content User
773491 2009-05-13 05:50:00 Vista 32 will do Trojan remover

Did you scan it with malwarebytes?
Yes: clean
NZHawk (4093)
773492 2009-05-13 06:07:00 Ok - ran downloaded & ran Trojan Remover : Clean
Select all options under utilities and am rebooting to test
NZHawk (4093)
773493 2009-05-13 06:09:00 If that doesnt work and youre going through a router, reset it then reconfigure it. Or pull the plug for a min then put it back in Speedy Gonzales (78)
773494 2009-05-13 06:19:00 reboot - no change
was connected through a wireless access
connected through a cable - no change
this computer is connected through the same router - no connection problems
do you still feel a reboot is needed?
NZHawk (4093)
773495 2009-05-13 06:46:00 The settings on it must be wrong then (under the lan properties), if it cant do anything. Look under tcp/ip. Tell us what the ip, the gateway and the DNS server ips are Speedy Gonzales (78)
773496 2009-05-13 07:02:00 IPv4 IP Address: 192.168.5.133
IPv4 Subnet Mask: 255.255.255.0
IPv4 Default Gateway: 192.168.5.1
IPv4 DHCP Server: 192.168.5.1
IPv4 DNS Server: 192.168.1.1
NZHawk (4093)
773497 2009-05-13 07:49:00 I am sorry to pull out for tonight, going home to the kids.
I really appreciate your help.
I will be back tomorrow morning early to continue.

Thank you again and good night :)
NZHawk (4093)
773498 2009-05-13 08:01:00 Those settings sound wrong to me

If its meant to be going through that router. Find out what the valid ips are for the router

The first ip MUST be between those ip addresses. Whats 192.168.5.1?? The router's ip address? And the DNS servers ips look wrong to me
Speedy Gonzales (78)
773499 2009-05-13 08:33:00 removed the items above except Symantec.
Disabled Symantec - no change, neither

Dont disable Symantec -- REMOVE it FULLY - I have seen it to many times to count, where Norton Craps out, and blocks every thing , disabling wont do any good.

Download the norton Removal Tool (service1.symantec.com) - this will pull out Nortons, more than its own uninstaller.

Edited: picked up One PC today doing the same thing, removed Norton and at least the PC boots and gets on the Internet now - collecting another tomorrow - same problem - and I'm sure the same fix.
wainuitech (129)
773500 2009-05-13 09:28:00 If that doesn't work-just a wild guess, the winsock and/or the tcp/ip protocol could be stuffed.

Open cmd as admin and run these two commands and reboot:

netsh winsock reset

netsh int ip reset

Blam
Blam (54)
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