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| Thread ID: 84580 | 2007-11-10 22:40:00 | Screwed on/by trademe | motorbyclist (188) | PC World Chat |
| Post ID | Timestamp | Content | User | ||
| 610419 | 2007-11-11 21:31:00 | yes i see now, you guys have a very different approach to those on TM, next time i'll ask everywhere. clearly i should have let him have it. now for a bonus; i forgot to check the phone number box on one of my trailer auctions, and cannot edit now bidding had begun. so, in the comments i explained this, and then in another comment, said "viewing welcome, 02xxxxx" sure enough comment removed. now while technically in breach of rules by the letter, does it really matter if it's an auction where i can legally have my number anyway? letter of law vs spirit of law (this is my big issue with TM and rules, especially when they wont enforce either on big-time sellers) and they deleted my responses to a curious bidder asking why my thread had been deleted too - but still not removing the comments i asked to have removed:mad: - obviously they dont want me discussing it so asking to get banned from tm right now EDIT: they just removed my thread where TM community was having an active discussion, mostly against me also. |
motorbyclist (188) | ||
| 610420 | 2007-11-11 21:59:00 | so i got fed up and called trademe at $1.99 per minute plus GST honestly, the best phone service i've ever had. girl was helpful, put my phone number back up, explained that the bike listing needed to be as a bike regardless of condition, and said she was going to look into the mod who did all the editing of my auctions. she also removed the comments i wished removed. didn't however, have an answer for my threads on the message being removed. all in all calling them was a good idea, as they still haven't emailed me back. |
motorbyclist (188) | ||
| 610421 | 2007-11-11 23:33:00 | Let me get this straight. Buyer bids $XX on your item. $XX is the same as the buynow price. Buyer contacts you to say "Oops, I meant to choose the buynow instead of bidding - can you remove my bid so that I can buynow?" You remove the bid, but decide that the price was too low and remove the buynow as well, seeing an opportunity to suck more dosh from the buyer. Buyer gets (quite rightly) rather annoyed that you have screwed him and complains. Trademe pulls your listing for contravening the TOS. Sounds to me that while you were technically in the right to remove the buynow price, you acted in a very mean-spirited manner. I'm not surprised the buyer complained. And you broke the TOS agreement, so Trademe was quite within its rights to pull your listing. They may have been more lenient if you weren't behaving so badly towards their customers though. In my humble opinion you deserved everything you got. Thanks, that made it a LOT clearer. I was a bit confused on the small details. |
beeswax34 (63) | ||
| 610422 | 2007-11-11 23:49:00 | Yes, I was rather confused about the exact details from the initial posting. This is from another thread about this transaction which explains why the message thread was removed by Trademe... " I'm sorry but in the case in point, I have no sympathy (after the verbalisations and tantys) for the said trader - who makes it quite clear that it's a "charity" auction, but is taking his fees out. The arrogance displayed in the thread overshadowed the ethics involved, IMHO, and reminded me of a paraphrased saying - "you can lead a horse to water but you can't make it think...." The negative comments about Trade Me help his case not one iota - eg (bloody trademe!) and "would trademe STOP removing my comments please?" on the first one... appalling way for a trader to behave, sorry" and... "there were two more very arrogant (well, imho...) posts late last night, and I was about to post when it went "woosh..". And remember, the name of the thread was "I was scr*wed by TM"? The later posts were in the same vein - all TM's fault, none with the trader...." It certainly helps to have a view from the other side as well... I can see why the original message thread was deleted. |
user (1404) | ||
| 610423 | 2007-11-11 23:58:00 | the original thread was me asking what i should do about the bidder bidding buynow. it was my actions after that when it all turned to pot. why trademe felt it neccessary to delete that thread, as a comment on my auction said, is beyond me. "I see your thread has gone to? I think it was a very valid question on a real dilemma and I was interested in what others thought." and my comment asking trademe to stop removing comments was out of frustration as things were going as soon as they were up. as i said, called them and had it cleared up. and for removing the $44 fees from the sale, yes i am as i don't actually have any money to replace that with, especially since the bike auction being delayed for 2 weeks while it re-runs |
motorbyclist (188) | ||
| 610424 | 2007-11-12 09:51:00 | Trademe often remove threads on their forums that they feel might show them up as being weirdos etc, happens all the time, sometimes they'll ban your account too I believe the best example of this was someone who started complaining about those ripoff guys, sharaz and farasha, who last time I looked had 3 user accounts, all with several thousand feedbacks (Oh and did I mention trademe's terms and conditions: "You are only allowed one account"?) |
Agent_24 (57) | ||
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