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Thread ID: 84452 2007-11-06 05:23:00 Fraud? Ninjabear (2948) PC World Chat
Post ID Timestamp Content User
608898 2007-11-06 05:23:00 Hi

So I bought a mobile off etown thinking that they have stock .I waited a week and they had no stock.

So I wanted a refund which they said they will but its been another week now and the guy told me on monday that the accountant is going to refund the payment this monday

I still haven't receive anything

Are there any place I can go to to raise this issue?

They simply taken my money
Ninjabear (2948)
608899 2007-11-06 05:25:00 Call them and QQ moar. roddy_boy (4115)
608900 2007-11-06 05:38:00 Hi

So I bought a mobile off etown thinking that they have stock .I waited a week and they had no stock.

So I wanted a refund which they said they will but its been another week now and the guy told me on monday that the accountant is going to refund the payment this monday

I still haven't receive anything

Are there any place I can go to to raise this issue?

They simply taken my money

Call them again and if that doesn't work then the Commerce Commission would be the next step up, for advice or seeking recourse.
beeswax34 (63)
608901 2007-11-06 07:00:00 Small claims imo. roddy_boy (4115)
608902 2007-11-06 07:07:00 Small claims imo.

He's complaining about how long a refund takes.

So how long does it take to get to the Small Claims Court?

Surely longer..?
Laura (43)
608903 2007-11-06 17:40:00 Are there any place I can go to to raise this issue?

Email them a link to this thread, perhaps...?
Deane F (8204)
608904 2007-11-07 19:29:00 It seems they have promise me a refund as of yesterday as their accountant wasnt in.I called in at 3:50pm only to be told that the accountant is still not yet in the shop but was promised that a refund was to be made and appear in my account today.

it is still not in my account after ringing them for the past 2 weeks .

They kept saying they will call me back but never did.

Has anyone contact the commerce commision before ?
Ninjabear (2948)
608905 2007-11-08 20:52:00 It seems they have promise me a refund as of yesterday as their accountant wasnt in.I called in at 3:50pm only to be told that the accountant is still not yet in the shop but was promised that a refund was to be made and appear in my account today.

it is still not in my account after ringing them for the past 2 weeks .

They kept saying they will call me back but never did.

Has anyone contact the commerce commision before ?

Don't accept the fact that they need an accountant for repaying what must be a reasonably small amount. Years ago I had a client who kept making the same excuse about using the accountant. It was only $10 (worth more then however) so I went round and made it obvious I was not leaving without the bill being paid. Suddenly it was found the accountant (who probably did not exist) was not needed.
Tom

Tom
Thomas01 (317)
608906 2007-11-08 20:56:00 Agree with Thomas. How many retail shops require "the accountant" to do a refund? You placed an order. It hasn't been delivered in the time promised. You now want to cancel that order and have the money back. They don't need an accountant for that. Biggles (121)
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