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Thread ID: 84683 2007-11-14 22:37:00 HR complaint about web sites for blind people?? Shortcircuit (1666) PC World Chat
Post ID Timestamp Content User
611626 2007-11-15 01:26:00 pctek, the problem he encountered occurred AFTER he had gone through all the booking process and the question of disabilities arose at the end of the process, wasting his time. If they can't book through the site, then this ought to have been one of the first questions asked during the process.

Also, since he couldn't book through the site and had to call the airline, he couldn't get the cheaper internet pricing. That was the discrimination he was complaining about.

There was not the option of not revealing the blindness as the site warns that bookings will not be valid if made and then they turn up at the airport with a disability not revealed in the booking.
user (1404)
611627 2007-11-15 03:04:00 For those of you out there who are web designers...

Would you change a web site at the request or demand of a blind/disabled person to make it more 'user friendly', even if it may affect the usability for non-disabled people?Nope. But what I would offer is for the customer to pay extra for me to make a second site as an alternative.
Greg (193)
611628 2007-11-15 03:14:00 SC, you are the victim of the media not telling the whole story, just the bits which they think are interesting to the public or will cause public outrage (just look at the coverage of the terrorist story - which side have they given most coverage to?).

The media does that a lot. They fail to mention all the facts. When I heard the story, I jumped to the same conclusion as SC. Unfortunately our media in NZ does let us down a lot, especially when it comes to business news and business commentary. I guess all the good journalists have been snapped up by the BBC and other news organisations around the world.
robbyp (2751)
611629 2007-11-15 03:33:00 Of course, mentioning this as a shortfall will get someone going. :groan: Can you imagine - the white canes attached to each corner of the vehicle!! :eek:

Aha! You must've visited Hemet! They have cane-holders on all four corners.

We have a bumper sticker (NZ= strip of paper with permanent glue on one side that cannot be dissolved, scraped off or removed for the life of the vehicle, and a witty saying on the other side to inform the drivers of vehicles behind you of some trivial nonsense) that said: "Pray For Me; I Drive In Hemet"
SurferJoe46 (51)
611630 2007-11-15 04:39:00 Also, since he couldn't book through the site and had to call the airline, he couldn't get the cheaper internet pricing. That was the discrimination he was complaining about.


So either they've changed policy really fast or his problem was the person he spoke to.

www.flypacificblue.com

" You must make your bookings for hearing or vision impaired Guests (travelling with or without a Guide dog) through our Guest Contact Centre (internet discount fare will be honoured)."
PaulD (232)
611631 2007-11-15 09:04:00 Dammit, it's a website, not a web-braille.

And for correctness, it has to be a rainbow cane at each corner.
R2x1 (4628)
611632 2007-11-15 15:35:00 Dammit, it's a website, not a web-braille.

And for correctness, it has to be a rainbow cane at each corner.

The rainbow here means: "Gay, Lesbian, Bi-Sexual, Transgendered".....but maybe it would work with people giving them directions too.
SurferJoe46 (51)
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