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Thread ID: 100015 2009-05-23 03:37:00 "Spyware Protect 2009" alerts... BasketballOSU (14267) Press F1
Post ID Timestamp Content User
776165 2009-05-23 03:37:00 Obvious malware popping up as "Spyware Protect 2009"

Followed several step-by-step instruction pages online specifically geared toward getting rid of this, but none of them worked...

Any ideas where I should start with this?
BasketballOSU (14267)
776166 2009-05-23 03:54:00 Disable System restore first. Right Click my computer>properties>system restore tab>tick disable system restore on all drives.

For Vista you will need to select Advanced settings in the properties window first

Then Download MBAM.
download.cnet.com

Download, Install, update then perform a full scan.
Post the created log here when done.

Then download HijackThis, perform a system scan and save a logfile then paste here for analysis.
www.trendsecure.com

Cheers
Blam
Blam (54)
776167 2009-05-23 04:55:00 I had previously run MBAM before posting here, and it didn't work, so I re-started and tried it again in safe mode, and it appeared to have worked.

If it pops up again, I'll re-visit here.

Thanks for the quick response!
BasketballOSU (14267)
776168 2009-05-23 04:56:00 This particular one an sometimes be harder to remove - Malwarebytes wont normally get it all, even with system restore turned off it reinfects due to hidden processes that MB and HiJackThis cant find.

Last time I got rid of this from a customers PC was the following.

Download and run Combofix (www.bleepingcomputer.com) - read the site as to how to use it -- LEAVE SYSTEM RESTORE ON.

let it do its thing completely - dont stop it, even if it appears to be doing nothing, you will know when its finished when the report pops up AFTER a reboot.

Then turn Off system restore, run Ccleaner first, then Malwarebytes, Super Antispyware, ( in FULL SCAN modes) Spybot S & D - remove anything they find.

Thats generally enough to remove it. Then you can remove combo fix by going to start/run type in combofix /u <press Enter>
wainuitech (129)
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