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| Thread ID: 85180 | 2007-12-02 11:31:00 | LMAO @ Xtra - at least they're taking the hint | qazwsxokmijn (102) | PC World Chat |
| Post ID | Timestamp | Content | User | ||
| 617406 | 2007-12-02 11:31:00 | For nearly a week now my connection keeps dropping, mostly at night. Annoyed and frustrated, I wanted to vent my anger at Xtra by calling their 0800 number. Fortunately and unfortunately, their voice recognition system answered my call. The automated lady asked me what I wanted. Angrily, I said "*uck you!". The automated lady's response? "You're here to lay a complaint. Is that right?" :lol: Now, after hearing her say that, my anger just vanished and all I felt was happiness, then I put down the phone. For a while anyway. :thumbs: |
qazwsxokmijn (102) | ||
| 617407 | 2007-12-02 11:49:00 | Haha that's classic :D | LiquidSolidity (1589) | ||
| 617408 | 2007-12-02 16:20:00 | For nearly a week now my connection keeps dropping, mostly at night. Annoyed and frustrated, I wanted to vent my anger at Xtra by calling their 0800 number. Fortunately and unfortunately, their voice recognition system answered my call. The automated lady asked me what I wanted. Angrily, I said "*uck you!". The automated lady's response? "You're here to lay a complaint. Is that right?" :lol: Now, after hearing her say that, my anger just vanished and all I felt was happiness, then I put down the phone. For a while anyway. :thumbs: So did you? |
winmacguy (3367) | ||
| 617409 | 2007-12-02 16:25:00 | :thumbs: Good one ! Makes you wonder about the meeting they had to set up the voice recog system . The meeting starts off with a question from the team leader: "OK folks, what words do we want the system to recognize? Think carefully because we only want the most important, the most common words that our help desk hears everyday . " A hand shoots up with the first answer: Well, that would have to be F#%K YOU ! :lol: :lol: :lol: |
Morpheus1 (186) | ||
| 617410 | 2007-12-02 21:48:00 | Well, just rang up Xtra again in the morning, and understandably, I was blamed. Again. Don't know why I even bothered to call, really. | qazwsxokmijn (102) | ||
| 617411 | 2007-12-02 22:49:00 | Well, just rang up Xtra again in the morning, and understandably, I was blamed. Again. Don't know why I even bothered to call, really. Of course it was your fault. Did you not know that Telecom have a policy of not accepting any blame for anything? Last time I had a problem and I got the runaround I started asking some pertinent questions about what the procedure was and how involved it would be in making a change to TelstraClear! Then they listened to me. Ken |
kenj (9738) | ||
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