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Thread ID: 100246 2009-06-01 01:39:00 Calling NZ landline with skype - "Number doesn't exist" dantiberian (8200) Press F1
Post ID Timestamp Content User
778754 2009-06-01 01:39:00 Hi all

I have been using skype to call friends skype accounts and it has worked fine. However I added money to my skype account to try and call a landline in NZ and when I call any number it says "Number doesn't exist" then closes the window. I'm running Mac OSX 10.5.7 and have a siemens gigaset sx763 router. I am wondering if ports need to be opened on this router or what needs to be done? Has someone had this problem before?
dantiberian (8200)
778755 2009-06-01 01:46:00 never used skype to call a land Line, But have you tried putting in the complete number EG: country Code + Area Code+ Number you want

For example -- If you were calling Wellington. 64 04 XXXXXXXX or 0064 4
wainuitech (129)
778756 2009-06-01 01:47:00 If the appropriate ports aren't forwarded, quality is not so good, but it should still work.

Have you put the 64(NZ) and the appropriate city area code in front of the number?

Blam
Blam (54)
778757 2009-06-01 02:20:00 Yup all of the numbers are of the form
+64ccxxxyyyy where c is the area code, x is the region code and y is the individual number. Is there a a way to put spaces between the numbers so there is a pause when calling?
dantiberian (8200)
778758 2009-06-01 03:42:00 Maybe this
support.skype.com
feersumendjinn (64)
778759 2009-06-01 04:57:00 Nope that didn't solve it either. Does anyone know if specific ports need to be opened on a router? There isn't a hardware firewall but sometimes ports still need to be specified... dantiberian (8200)
778760 2009-06-01 05:37:00 You shouldn't have to open any ports to call NZ PSTN numbers. If you have a Skype out account it just works. Done it on plenty of PCs.. paulw (1826)
778761 2009-06-01 06:17:00 Yup all of the numbers are of the form
+64ccxxxyyyy where c is the area code, x is the region code and y is the individual number. Is there a a way to put spaces between the numbers so there is a pause when calling?
Where you have 'cc', are you dialing, for example, '04'? Try removing the '0' - as you're not trying to escape an existing local dialling area it's unnecessary, and probably what's messing things up. An example Auckland number would be this: 64 9 1234567. You also shouldn't be dialling the '+'.
Erayd (23)
778762 2009-06-01 06:58:00 Wow great thankyou so much. Taking out the 0 works perfectly. That's awesome! dantiberian (8200)
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