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Thread ID: 100317 2009-06-03 13:02:00 My nwe graphics card wont work! DeanoL (14973) Press F1
Post ID Timestamp Content User
779424 2009-06-03 13:02:00 hello, hopefully someone will be able to help me with my problem, i recently bought a nwe graphics card for my desktop computer (ATI Radeon Pro 512MB Graphics Card AGP) but when i have connected it into my AGP port on my computer and plug my screen cable into it my screen says that there is no signal and then goes blank.

My computer currently has Shared graphics that come as standard with the computer (Packard Bell I-Media 1208) and the OS is Windows XP home edition. im not sure if i need to disable my old graphics card first and if i do how could i go about doing this?

Thanks in advance for any help.

Regards

DeanoL
DeanoL (14973)
779425 2009-06-03 13:11:00 Disable you current graphics in the BIOS.

Delete your graphics drivers before applying the drivers for your new card.

If there is two plugs on the card try the other one.

New is spelt n e w -ttp:cool:
Rob99 (151)
779426 2009-06-03 13:15:00 there are 2 different ports on the card but only one of them is the right size for the cable coming from my screen.

1. how do i get into my BIOS to disable my curerrent graphics card?

2. if i do this will my computer load up ok?

3. how do i install my new graphics card?

And yes sorry i noticed i had a typo on the title :S
DeanoL (14973)
779427 2009-06-03 13:31:00 BIOS is usually accessed by pressing the Del key during the bootup stage.
Some computers use F2 or a different key.

All BIOSs are different, so have a browse around to see if there is the option to use AGP or disable onboard.
There may not be so don’t be worried if you cannot find it.

Your computer should still work fine, if you end up with no display, the key combination of [windows][U][U] should turn your computer off. Then go back into the BIOS and reverse changes.

Most times you would just plug in the new card; windows will detect it and ask for a disc to install the drivers from.
Rob99 (151)
779428 2009-06-03 13:35:00 When booting up press DEL key (usually, check your manual for this ) to enter your bios screen, look under Advanced or Peripherals or similar for a setting to toggle between AGP and PCI (or integrated) graphics, save the setting by pressing F10 (usually) and answering Yes.
Or maybe this is the cause:
support.packardbell.com
feersumendjinn (64)
779429 2009-06-03 14:28:00 i have tried entering the BIOS settings on boot up of the computer but there is no option to disable the integrated graphics. nor is there any option to enable the AGP port. I have removed and replaced the graphics card and restarted the computer and it is still not picking it up. I have not got a installation CD with the card though as i got it from my brother and he cant find it. Is there somewhere that i can download a copy of the installation CD? i have checked the ATI website but there is no option to download one. or not that i seen anyway.

Thanks for all your help so far :)
DeanoL (14973)
779430 2009-06-03 14:56:00 i have tried entering the BIOS settings on boot up of the computer but there is no op-tion to disable the integrated graphics. nor is there any option to enable the AGP port. I have removed and replaced the graphics card and restarted the computer and it is still not picking it up. I have not got a installation CD with the card though as i got it from my brother and he cant find it. Is there somewhere that i can download a copy of the installatuion CD? i have checked the ATI website but there is no option to download one. or not that i seen anyway.

Thanks for all your help so far :)
DeanoL (14973)
779431 2009-06-03 15:18:00 oops sorry about that double post. i have tried to download the drivers from the ATI website but when i tried to install them it came up with an error message saying:

Setup was unable to find components that can be installed on your current hardware or software configuration. Please make sure you have the required harware or software.

Any Ideas? i have the graphics card in the computer and it seems to be working.
DeanoL (14973)
779432 2009-06-03 19:05:00 has anyone got any ideas please? i have looked in my BIOS settings and i could not see any options to turn off intergrated graphics, but as far as i can tell my computer isn't even detecting that the card is plugged into the AGP slot. All help is appreciated.

Thanks Again :)
DeanoL (14973)
779433 2009-06-03 19:49:00 sounds like the card could be dead did it definately work before your brother gave it to you? gary67 (56)
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