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Thread ID: 100527	2009-06-11 06:25:00	Uninstall problem	kati kid (14729)	Press F1

Post ID	Timestamp	Content	User
781395	2009-06-11 06:25:00	I recently installed a software package for an old CD writer. XP told me that it was incompatible and advised not to continue. Like a dope I continued because I thought that it would be OK. When I restarted the message came up saying that the driver would not be loaded. I have tried everything to get rid of this constant message but to no avail. Ashampoo uninstaller, XP uninstaller, CCCleaner, System Mechanic. The driver is in the drivers folder in Windows system files, if I delete it none of my DVD/CD drives show up. Any ideas to get rid of the pop up message. Thanks. Kati kid.	kati kid (14729)
781396	2009-06-11 06:36:00	Maybe try Revo Uninstaller and a malware/spyware remover like spybot...	kahawai chaser (3545)
781397	2009-06-11 07:03:00	Could you please Ctrl+C at the error window when it pops up and paste it here. Thanks Blam	Blam (54)
781398	2009-06-11 07:47:00	Thanks guys, the popup does not work with control c but what it says is this "CD recording Software will cause Windows to become unstable. Windows has prevented drivers from loading. It then gives Roxio web site to update the driver. Roxio says the software is obsolete and cannot upgrade. Kati kid	kati kid (14729)
781399	2009-06-11 07:53:00	Post a hijackthis log, and we'll see whats running on startup. And see what else is installed related to this message	Speedy Gonzales (78)
781400	2009-06-11 07:58:00	I tried Revo uninstaller but no luck. Speedy, how do I post a hijack log. What is hijack? Sorry for my ignorance in this. Kati kid	kati kid (14729)
781401	2009-06-11 08:01:00	Its in my sig below, click on hijackthis download it install it run it. Click scan the system and save a log. Press ctrl-a to select all the text, ctrl-c to copy it then press reply to this post, then press ctrl-v to paste the text	Speedy Gonzales (78)
781402	2009-06-11 08:13:00	Speedy, here is the log Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 7:05:32 PM, on 6/11/2009 Platform: Windows XP SP3 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe C:\Program Files\Alwil Software\Avast4\ashServ.exe C:\WINDOWS\Explorer.EXE C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe C:\Program Files\Seagate\DiscWizard\DiscWizardMonitor.exe C:\Program Files\lg_fwupdate\fwupdate.exe C:\Program Files\Unlocker\UnlockerAssistant.exe C:\Program Files\Privoxy\privoxy.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Common Files\Seagate\Schedule2\schedul2.exe C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe C:\Program Files\iolo\common\lib\ioloServiceManager.exe C:\Program Files\Java\jre6\bin\jqs.exe C:\Program Files\CDBurnerXP\NMSAccessU.exe C:\WINDOWS\system32\nvsvc32.exe C:\WINDOWS\system32\svchost.exe C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin32\nSvcAppFlt. exe C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin32\nSvcIp.exe C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe C:\Program Files\Trend Micro\HijackThis\HijackThis.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://google.co.nz/ R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.1.1119.1736\s wg.dll O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll O4 - HKLM\..\Run: [ avast! ] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot O4 - HKLM\..\Run: [PaperPort PTD] "C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe" O4 - HKLM\..\Run: [nwiz] nwiz.exe /install O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup O4 - HKLM\..\Run: [DiscWizardMonitor.exe] C:\Program Files\Seagate\DiscWizard\DiscWizardMonitor.exe O4 - HKLM\..\Run: [ControlCenter3] C:\Program Files\Brother\ControlCenter3\brctrcen.exe /autorun O4 - HKLM\..\Run: [BrMfcWnd] C:\Program Files\Brother\Brmfcmon\BrMfcWnd.exe /AUTORUN O4 - HKLM\..\Run: [LGODDFU] "C:\Program Files\lg_fwupdate\fwupdate.exe" blrun O4 - HKLM\..\Run: [UnlockerAssistant] "C:\Program Files\Unlocker\UnlockerAssistant.exe" O4 - Global Startup: Privoxy.lnk = C:\Program Files\Privoxy\privoxy.exe O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O10 - Unknown file in Winsock LSP: c:\windows\system32\nvlsp.dll O10 - Unknown file in Winsock LSP: c:\windows\system32\nvlsp.dll O10 - Unknown file in Winsock LSP: c:\windows\system32\nvlsp.dll O10 - Unknown file in Winsock LSP: c:\windows\system32\nvlsp.dll O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll O23 - Service: Acronis Scheduler2 Service (AcrSch2Svc) - Acronis - C:\Program Files\Common Files\Seagate\Schedule2\schedul2.exe O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe O23 - Service: ForceWare Intelligent Application Manager (IAM) - Unknown owner - C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin32\nSvcAppFlt. exe O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe O23 - Service: iolo FileInfoList Service (ioloFileInfoList) - Unknown owner - C:\Program Files\iolo\common\lib\ioloServiceManager.exe O23 - Service: iolo System Service (ioloSystemService) - Unknown owner - C:\Program Files\iolo\common\lib\ioloServiceManager.exe O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe O23 - Service: NMSAccessU - Unknown owner - C:\Program Files\CDBurnerXP\NMSAccessU.exe O23 - Service: ForceWare IP service (nSvcIp) - Unknown owner - C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin32\nSvcIp.exe O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe -- End of file - 5876 bytes	kati kid (14729)
781403	2009-06-11 08:19:00	Here are exact solutions for your problem. support.microsoft.com Blam	Blam (54)
781404	2009-06-11 08:27:00	Hmm ok doesnt look like its in that log, but I would tick these entries, then tick fix checked Close browsers O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot O4 - HKLM\..\Run: [PaperPort PTD] "C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe" O4 - HKLM\..\Run: [ControlCenter3] C:\Program Files\Brother\ControlCenter3\brctrcen.exe /autorun O4 - HKLM\..\Run: [BrMfcWnd] C:\Program Files\Brother\Brmfcmon\BrMfcWnd.exe /AUTORUN O4 - HKLM\..\Run: [LGODDFU] "C:\Program Files\lg_fwupdate\fwupdate.exe" blrun I would uninstall ForceWare Network Access Manager which is Nvidia firewall. It can cause a lot of probs, inc corrupted downloads. You usually install it with motherboard drivers	Speedy Gonzales (78)
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