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Thread ID: 100750	2009-06-19 09:26:00	help with error messag: "The device, \Device\Harddisk1\D, is not ready for access."	sooby (15023)	Press F1

Post ID	Timestamp	Content	User
783645	2009-06-19 09:26:00	Not sure what the technical term is, but we're having problems with our PC 'stalling' after being left idle for more than a few minutes. Basically the routine goes like this: start up pc no worries, can surf the net & load programs all quickly and as it should be, leave the pc at idle for 5 minutes (with programs running or not, it makes no difference) then on returning to PC, the mouse pointer may move a little, but nothing opens / moves / actions and we have lost control. While its stuck like this, I can hear the HDD whirring a little, but its so stuck that even a CTRL+ALT+DELETE does nothing, only solution seems to be restarting pc. On restart we get the whole 'disk needs checking', this is our routine as its been for a week or too. Have tried multiple virus checks, ccleaner, disk defrag & clean up. I checked the event log, and found this: anyone know what to make of the error message: "The device, \Device\Harddisk1\D, is not ready for access yet." Source: Disk Event ID: 15 and another error message: "The Cardex service failed to start due to the following error: Cannot create a file when that file already exists." Source: Service control manager Event ID: 7000 Have tried a google with no luck, so any help much appreciated. Machine is: Windows XP home, service pack 3 AMD Athlon XP 2700+ 2.17GHz, 2.00GB of Ram	sooby (15023)
783646	2009-06-19 09:35:00	Double click on the errors, and click on the link that appears. See if it gives you any MS links. Are you using a Nvidia card? That 2nd error maybe related to that	Speedy Gonzales (78)
783647	2009-06-19 09:44:00	Thanks for the speedy reply. Think I am using a Nvidia card, will give that a try	sooby (15023)
783648	2009-06-19 10:07:00	hrmmm.... link wasn't much help :( Details Product: Windows Operating System ID: 15 Source: Disk Version: 5.2 Symbolic Name: IO_ERR_NOT_READY Message: The device, %1, is not ready for access yet. Explanation The device either timed out or is not present. User Action No user action is required. Version: 5.0 Symbolic Name: IO_ERR_NOT_READY Message: The device, %1, is not ready for access yet. Explanation The device either timed out or is not present. User Action No user action is required. and here is another one: Details Product: Windows Operating System ID: 7000 Source: Service Control Manager Version: 5.2 Symbolic Name: EVENT_SERVICE_START_FAILED Message: The %1 service failed to start due to the following error: %2 Explanation Service Control Manager (SCM) could not start the specified service, probably because the service is not configured correctly. User Action Do one or all of the following: Review the error information displayed in the message. Verify that the service password has not expired. Verify that the service is in the correct location. Verify that the service is not infected with a virus. To display the WIN32_EXIT_CODE error that SCM encountered when trying to start the program, at the command prompt, type sc query service name The information displayed can help you troubleshoot possible causes for the error. If the WIN32_EXIT_CODE is zero, then SCM did not attempt to start the service because the error was detected first. how do I interpret these, they are not very specific?	sooby (15023)
783649	2009-06-19 10:17:00	Check and see if the power is going to it (whatever D is). And make sure the data cable is plugged in as well (If its SATA). Whatever D is, is it formatted? If its an IDE hdd, is it part of C / a partition. Or a separate hdd?	Speedy Gonzales (78)
783650	2009-06-19 10:34:00	Check and see if the power is going to it (whatever D is). And make sure the data cable is plugged in as well (If its SATA). Whatever D is, is it formatted? If its an IDE hdd, is it part of C / a partition. Or a separate hdd? D is a CD drive, and according to the properties its working fine. The only thing I can think of related to D is that I recently disabled autoplay, as we were getting an unexplained autoplay dialog box. Thanks anyway,	sooby (15023)
783651	2009-06-19 10:38:00	Run the HD Manufacturers disk checking software. Blam	Blam (54)
783652	2009-06-19 10:44:00	Its a cd not hdd Blam. Are you using Boclean by Comodo ? That can cause the Event id: 7000 error. Or what anti malware program is installed ?	Speedy Gonzales (78)
783653	2009-06-19 10:51:00	Not using Boclean, using Kapersky	sooby (15023)
783654	2009-06-19 10:52:00	Its a cd not hdd Blam. Are you using Boclean by Comodo ? That can cause the Event id: 7000 error. Or what anti malware program is installed ? :p I should refresh the page more often:p Try updating the CD Drive's firmware.	Blam (54)
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