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Thread ID: 86231 2008-01-09 04:56:00 Harvey norman & warranties Greven (91) PC World Chat
Post ID Timestamp Content User
628692 2008-01-09 21:17:00 Deep breasts? Good idea. That will indeed feel better.

That's it,you are feeling better now,I can tell!.
Cicero (40)
628693 2008-01-09 21:41:00 Personal experience with HN. Bought Sony TV of them. Paid cash($899).
Week later, wouldn't go. Saw HN, they gave me a order form to a local electrical shop, who came to my house, took TV away, fixed it, returned it a few day's later at no cost to me. No messing around what so ever! Am more than happy with this service.
BobM (1138)
628694 2008-01-09 23:43:00 Personal experience with HN. Bought Sony TV of them. Paid cash($899).
Week later, wouldn't go. Saw HN, they gave me a order form to a local electrical shop, who came to my house, took TV away, fixed it, returned it a few day's later at no cost to me. No messing around what so ever! Am more than happy with this service.


A one week old TV should really have been replaced with a new one, as they shouldn't fail after a week. If it was six months old, then a repair would be appropriate, but not for something that is brand new. LV Martins allows you to return a product within 14 days for a full refund, if you are not happy with it, and I would have done that for a 1 week TV that died. When you said a local electrical shop, I hope you mean a sony authorised repair agent.
robbyp (2751)
628695 2008-01-09 23:46:00 One thing we can be assured of,you can't please everybody!!. Cicero (40)
628696 2008-01-10 22:59:00 A one week old TV should really have been replaced with a new one, as they shouldn't fail after a week. If it was six months old, then a repair would be appropriate, but not for something that is brand new. LV Martins allows you to return a product within 14 days for a full refund, if you are not happy with it, and I would have done that for a 1 week TV that died. When you said a local electrical shop, I hope you mean a sony authorised repair agent.Robbyp, if you would like to Google ''Sony NZ warranties'', you will see that your suggestions are all taken care off.:D :D BobM (1138)
628697 2008-01-10 23:31:00 Robbyp, if you would like to Google ''Sony NZ warranties'', you will see that your suggestions are all taken care off.:D :D

Manufacturers warranties for personal consumers are really irrelevant, as we are protected by CGA. Manufacturers warranties are more for business users, where the CGA applies. There was a radio program that discussed the CGA a week or so ago.
robbyp (2751)
628698 2008-01-11 04:46:00 proper warranties save the hassle of getting anything done solely because the consumer guarantees act requires it. Greven (91)
628699 2008-01-11 06:27:00 Proper Warranties come from proper shops, this thread is / was about Harvey Norman. :( R2x1 (4628)
628700 2008-01-12 10:41:00 On a slightly side note, I bought a nice LCD TV from Harvey Normans about two weeks ago for $1,200.....they offered to sell me an extended warranty etc etc. I told the guy that the consumer guarantees act had me covered. The sales guy said "all that guarantees you is a day in court".

I actually found that a bit disturbing that he would say that (didnt inspire confidence) but I have heard that those extra warranties are a waste of money.

I would always feel more comfortable going to point of sale myself.
RusEvo (3572)
628701 2008-01-12 10:54:00 I told a sales girl in Harvey Normans that the extended cover she was describing was covered by the CGA, she then spent 15 minutes aplogosiing and saying she hated the pressure but they had to force it on everyone.

I had to ask her to stop going on about it and just get the damn transaction finished.

But....I can be a bit of a grump............

Muhahahahahaha
Metla (12)
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