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| Thread ID: 101380 | 2009-07-13 04:11:00 | It's hijacked | HotShotAB (15091) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 791290 | 2009-07-13 04:11:00 | Hi guys, need some help. My moms computer is really, really messed up. I downloaded malwarebytes , but it will not install. Won't open a lot of programs. So, I downloaded hijack this to give it a shot, but it won't install either. I'm guessing something in the registry is jacked, but I don't know how to get it to install either of these programs to show you guys. Any ideas? |
HotShotAB (15091) | ||
| 791291 | 2009-07-13 04:15:00 | Rename the hijackthis install file, then install it, then run it. If its connected to the net post the log here after. If it wont open a browser (if its XP boot into safe mode / networking), then try it again | Speedy Gonzales (78) | ||
| 791292 | 2009-07-13 04:36:00 | dang, you really are speedy.. thank you. I tried what you said, but when I try to install hijack this under a different name it just pops up a shortcut icon on the desktop under hijack this no matter what I name it. Then, if I try to run that icon, nothing happens. I'm in safe mode also. Same thing with malwarebytes. |
HotShotAB (15091) | ||
| 791293 | 2009-07-13 04:40:00 | Ok. If its got XP on it, disable system restore first (my computer on the desktop / properties / system restore tab). Press ctrl-alt-del does the task manager open?. Go to start/run type regedit. Does regedit open?? These are usually affected (they wont open) if youre infected with something pretty nasty. | Speedy Gonzales (78) | ||
| 791294 | 2009-07-13 04:49:00 | Yes, it does have XP. regedit and cntrl + Alt + Del both pop up. I am in safe mode though. If I go to my computer/ properties, I don't have a system restore tab. There is no my computer icon on the desktop. I went to start/my computer/etc... |
HotShotAB (15091) | ||
| 791295 | 2009-07-13 04:49:00 | Download Combofix (www.bleepingcomputer.com) or Direct link (download.bleepingcomputer.com). you may need to run this in safe mode if the system is that badly infected. Note: when it runs, sometimes it appears to be doing nothing, when in fact it is working - be patient and let it do its job IF its really bad, make sure you have all your data backed up - badly infected PC's are sometimes unable to be fixed completely, and a reinstall is sometimes needed. "Sometimes" when removing infections the PC wont boot after they have gone due to the damage caused. |
wainuitech (129) | ||
| 791296 | 2009-07-13 05:38:00 | Ok. If its got XP on it, disable system restore first (my computer on the desktop / properties / system restore tab). Press ctrl-alt-del does the task manager open?. Go to start/run type regedit. Does regedit open?? These are usually affected (they wont open) if youre infected with something pretty nasty. I found the system restore button and turned it off... I'm an idiot, sorry. Download Combofix (www.bleepingcomputer.com) or Direct link (download.bleepingcomputer.com). you may need to run this in safe mode if the system is that badly infected. Note: when it runs, sometimes it appears to be doing nothing, when in fact it is working - be patient and let it do its job IF its really bad, make sure you have all your data backed up - badly infected PC's are sometimes unable to be fixed completely, and a reinstall is sometimes needed. "Sometimes" when removing infections the PC wont boot after they have gone due to the damage caused. I downloaded Combofix and tried to run in safe mode... wouldn't do anything. I'm going to try it in regular windows now... see what happens. |
HotShotAB (15091) | ||
| 791297 | 2009-07-13 05:42:00 | Hmm i could try getting into your system (while youre in safe mode / networking). Is ccleaner (www.ccleaner.com) installed?? Or / and teamviewer ? (www.teamviewer.com) If it is, I could log in and see whats running on startup.. |
Speedy Gonzales (78) | ||
| 791298 | 2009-07-13 05:57:00 | Hook the drive up to another PC. Scan with everything that way. Put it back in her PC and now install everything and scan again. (In safe mode) Usually works. |
pctek (84) | ||
| 791299 | 2009-07-13 06:17:00 | Hmm i could try getting into your system (while youre in safe mode / networking) . Is ccleaner (www . ccleaner . com) installed?? Or / and teamviewer ? (www . teamviewer . com) If it is, I could log in and see whats running on startup . . ccleaner is installed and I ran it just awhile ago . Hook the drive up to another PC . Scan with everything that way . Put it back in her PC and now install everything and scan again . (In safe mode) Usually works . You are way overestimating my skills . . haha . Thank you for the comments though . ---------------------------------------------------------------------- It will not open up just about any program that I try . It won't open up spybot, combofix, hijack, malwarebytes . . . . none of those . It will download them to the desktop, but when I go to install them, nada! |
HotShotAB (15091) | ||
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