Forum Home
PC World Chat
 
Thread ID: 87863 2008-03-07 00:14:00 Noel Lemming, "Real Deal" or "Real Have" kwm30 (13475) PC World Chat
Post ID Timestamp Content User
647005 2008-03-07 02:23:00 Are you sure that it was $499? There's a Philips in the latest flyer at $449.99 $50 off. Too bad there's another bit of junk mail from L V Martin with the same thing at $399. PaulD (232)
647006 2008-03-07 09:33:00 agree 100% (pun intended) free market, support the competitor, too right.
I just purchased a sammy N8 series 40" from LV for 3k with an hdmi cable throw in...no fly by though, so that's one up for NL...big whoop.....

I will never patronage NL and will voice my experience to all who care to listen...
You listening Andrew Dutkiewic(nl CEO)...fix it!!!
kwm30 (13475)
647007 2008-03-07 19:00:00 Are you sure that it was $499? There's a Philips in the latest flyer at $449.99 $50 off.

I'm sure.

It was about 4 years ago.
pctek (84)
647008 2008-03-07 21:27:00 Going back a wee while now, we also had problems with NL in regards to the price shown in the advert vs what the price was in the shop, they argued that it was a typo and the shelf price was the correct price .

Checking with Consumers what ever they call themselves, the advertised price is the legally binding price . . . . . so we were told, not that it mattered afterwards, went to Harveys and fiddled a deal and walked away with same item for less than NL .

NL's don't seem too keen to haggle or price match, noticed with Harverys, they can often be haggled into better pricing or price matched without further checks .

Last time we dealt with NL, the salesman was more interested in txting his GF than speaking to us so we just walked out . Cannot get in the way of true love .

The other niggling problem with NL is the Flybuys, buy something for 99 . 99, you only get the points for $75 or is it $80, pay with $100 but you don't get 1c worth of change but it has still cost you more than the ticket price . . . . by 1c
PinoyKiw (9675)
647009 2008-03-07 23:18:00 Going back a wee while now, we also had problems with NL in regards to the price shown in the advert vs what the price was in the shop, they argued that it was a typo and the shelf price was the correct price .

Checking with Consumers what ever they call themselves, the advertised price is the legally binding price . . . . . so we were told, not that it mattered afterwards, went to Harveys and fiddled a deal and walked away with same item for less than NL .



From Consumer's web pages on the Fair Trading Act

"If an item is advertised for sale at a particular price, but you get to the shop only to be told that there has been a mistake and the item is, in fact, more expensive, the trader doesn't have to sell you the item for the advertised price . They are entitled to claim if a genuine mistake was made .

The Act recognises a "reasonable mistake" which may have got through the checking system, or has perhaps been caused by the actions of a third party . However, if a particular trader is always claiming that a "genuine mistake" has been made, they may be in breach of the Act regardless of their plea . "
PaulD (232)
647010 2008-03-07 23:18:00 Going back a wee while now, we also had problems with NL in regards to the price shown in the advert vs what the price was in the shop, they argued that it was a typo and the shelf price was the correct price.




Yep - I had exactly the same thing (but with a flyer rather than an ad)

Was a tv I was getting for the son's b'day

Saw it in their flyer and went into town (we live rural) and into NL

Price was $100 more than in their flyer, so I urgued the point, got the manager and continued to argue the point (advertised at THAT price) but they wouldn't move at all - not even meet me halfway!!

In the end they threatened to call police to kick me out :stare:

Great customer srevice :rolleyes:
bevy121 (117)
647011 2008-03-07 23:33:00 Serves you all right, Places like HN and NL don't suddenly become well priced or provide good service just because they launch yet another retarded "marketing" campaign.

And someone should be shot over that round of ads with the lame yank cow fronting their corporate message of bull****.
Metla (12)
647012 2008-03-07 23:59:00 The only thing worse is HN putting their retail price up on pretty much everthing, but always having a sale. Must work for them, and in the end it's only good marketing. Though you could get the same thing for same/less elsewhere most likely. --Wolf-- (128)
647013 2008-03-08 00:21:00 I am a little surprised by the number of people who think that if a mistake is made then the shop MUST sell at that price. The price is an offer - haggling can now take place. Years ago in my home town a house was offered - the decimal point had been moved one place left. Do you really think the owner was obliged to sell at one tenth its real value?
I had a similar thing happen when I had a small article written in the local rag in which I also offered to supply a copy of the program for $3. I had also written a precis of an expensive computer game.
Due to some printing problems it could look as though I was offering the game (over $100) for $3. I was already a pensioner but an idiot turned up demanding I supply the game for the $3 and threatening to sue me if I didn't. I knew the law but it was upsetting.

Regarding NL we did have a strange experience with them about 18 months ago. We noticed a vacuum for sale - the price quoted was somewhere around $100 but my wife noticed that someone had stuck small price stickers on the actual boxes which quoted about a third of the price. We helped the shop assistant to remove the stickers - he thanked us for pointing it out and said we could have one at the sticker price. Needless to say we accepted. Glad too - it is a very good machine.
Good on you NL.
Tom
Thomas01 (317)
647014 2008-03-08 02:15:00 From Consumer's web pages on the Fair Trading Act

The Act recognises a "reasonable mistake" which may have got through the checking system, or has perhaps been caused by the actions of a third party. However, if a particular trader is always claiming that a "genuine mistake" has been made, they may be in breach of the Act regardless of their plea."

All hinges around whether the mistake was genuine.....and probably impossible to prove one way or the other.

Back then, and we are talking probably at least 4 years now, Consumers were of the opinion that the price in the flyer should have been the selling price.

Water under the bridge now though, we don't buy from NL's
PinoyKiw (9675)
1 2 3