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Thread ID: 101670 2009-07-22 20:00:00 Blocked Internet pctek (84) Press F1
Post ID Timestamp Content User
794209 2009-07-22 20:00:00 What, other than a firewall could block the net?

PC has no firewall other than the XP one. AVG (uninstalled it). Spybot (without Teatimer) and Malware Bytes.

Can ping ok, but neither IE nor FF will show a web page.
Works fine in safe mode.

It's been scanned and de-spywared.

No odd processes running, HJT doesn't show anything suspicious.

Also weird is OE opened 8 times on one double click.
pctek (84)
794210 2009-07-22 20:14:00 Is OE working or can you not get any traffic. Safari (3993)
794211 2009-07-22 20:52:00 When you go in to safe mode, is it the same user account as having the problem in normal mode? inphinity (7274)
794212 2009-07-22 21:01:00 Safe mode works fine with the sole user on it.
OE doesn't work either.

I'm beginning to suspect the router - they have a Farmside modem attached to a 4 port router. One PC works - off the one cable. Haven't got her to try swapping ports yet. Tricky as she is miles away. I did all this over the phone last night, getting her to do stuff and read things to me.
She's bringing it up today.
pctek (84)
794213 2009-07-22 21:56:00 The ping test that was done, I presume was pinging a domain rather than an IP, to confirm name resolution is working? inphinity (7274)
794214 2009-07-22 22:02:00 Could be the router, malware can hit one. Reset it / configure it Speedy Gonzales (78)
794215 2009-07-23 00:05:00 Bad proxy settings? I've seen that on numerous occasions, and that would produce the symptoms you describe. Erayd (23)
794216 2009-07-23 02:41:00 Bad proxy settings? I've seen that on numerous occasions, and that would produce the symptoms you describe.

Thats likely, happens so often at school its NOT funny:p

pctek-Tried Winsockfix?
Blam (54)
794217 2009-07-23 04:11:00 I'd had her run Winsock last night - I leave copies of all that stuff on their PCs (I"d fixed this before).

Anyway, took me 5 minutes. NORTONS!!!
Surprise, surprise. It had been uninstalled on all 3, but two lost the net (leftovers doing their thing). I thought it sounded firewallish to me. hah.

Nortons Removal worked OK on one, not on the other, a manual regedit fixed it.
Amazing the amount of rubbish it leaves behind.

Evil program.
pctek (84)
794218 2009-07-23 04:25:00 I'd had her run Winsock last night - I leave copies of all that stuff on their PCs (I"d fixed this before).

Anyway, took me 5 minutes. NORTONS!!!
Surprise, surprise. It had been uninstalled on all 3, but two lost the net (leftovers doing their thing). I thought it sounded firewallish to me. hah.

Nortons Removal worked OK on one, not on the other, a manual regedit fixed it.
Amazing the amount of rubbish it leaves behind.

Evil program.

Yea, it's so evil I had a customer who brought their laptop in with a brand new copy of Norton 360 they bought.
They had tried to install it but couldn't.
I tried to install it but couldn't.
Following instructions on Symantec's website was like trying to read a book written in a different language. I couldn't understand most of it so don't know how they expect a typical home user to follow it!
Nothing on Symantec's website helped get the software installed so they bought NOD32 :punk
CYaBro (73)
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