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| Thread ID: 101670 | 2009-07-22 20:00:00 | Blocked Internet | pctek (84) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 794209 | 2009-07-22 20:00:00 | What, other than a firewall could block the net? PC has no firewall other than the XP one. AVG (uninstalled it). Spybot (without Teatimer) and Malware Bytes. Can ping ok, but neither IE nor FF will show a web page. Works fine in safe mode. It's been scanned and de-spywared. No odd processes running, HJT doesn't show anything suspicious. Also weird is OE opened 8 times on one double click. |
pctek (84) | ||
| 794210 | 2009-07-22 20:14:00 | Is OE working or can you not get any traffic. | Safari (3993) | ||
| 794211 | 2009-07-22 20:52:00 | When you go in to safe mode, is it the same user account as having the problem in normal mode? | inphinity (7274) | ||
| 794212 | 2009-07-22 21:01:00 | Safe mode works fine with the sole user on it. OE doesn't work either. I'm beginning to suspect the router - they have a Farmside modem attached to a 4 port router. One PC works - off the one cable. Haven't got her to try swapping ports yet. Tricky as she is miles away. I did all this over the phone last night, getting her to do stuff and read things to me. She's bringing it up today. |
pctek (84) | ||
| 794213 | 2009-07-22 21:56:00 | The ping test that was done, I presume was pinging a domain rather than an IP, to confirm name resolution is working? | inphinity (7274) | ||
| 794214 | 2009-07-22 22:02:00 | Could be the router, malware can hit one. Reset it / configure it | Speedy Gonzales (78) | ||
| 794215 | 2009-07-23 00:05:00 | Bad proxy settings? I've seen that on numerous occasions, and that would produce the symptoms you describe. | Erayd (23) | ||
| 794216 | 2009-07-23 02:41:00 | Bad proxy settings? I've seen that on numerous occasions, and that would produce the symptoms you describe. Thats likely, happens so often at school its NOT funny:p pctek-Tried Winsockfix? |
Blam (54) | ||
| 794217 | 2009-07-23 04:11:00 | I'd had her run Winsock last night - I leave copies of all that stuff on their PCs (I"d fixed this before). Anyway, took me 5 minutes. NORTONS!!! Surprise, surprise. It had been uninstalled on all 3, but two lost the net (leftovers doing their thing). I thought it sounded firewallish to me. hah. Nortons Removal worked OK on one, not on the other, a manual regedit fixed it. Amazing the amount of rubbish it leaves behind. Evil program. |
pctek (84) | ||
| 794218 | 2009-07-23 04:25:00 | I'd had her run Winsock last night - I leave copies of all that stuff on their PCs (I"d fixed this before). Anyway, took me 5 minutes. NORTONS!!! Surprise, surprise. It had been uninstalled on all 3, but two lost the net (leftovers doing their thing). I thought it sounded firewallish to me. hah. Nortons Removal worked OK on one, not on the other, a manual regedit fixed it. Amazing the amount of rubbish it leaves behind. Evil program. Yea, it's so evil I had a customer who brought their laptop in with a brand new copy of Norton 360 they bought. They had tried to install it but couldn't. I tried to install it but couldn't. Following instructions on Symantec's website was like trying to read a book written in a different language. I couldn't understand most of it so don't know how they expect a typical home user to follow it! Nothing on Symantec's website helped get the software installed so they bought NOD32 :punk |
CYaBro (73) | ||
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