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Thread ID: 101623	2009-07-21 04:21:00	2 Week old computer - HJT	sam m (517)	Press F1

Post ID	Timestamp	Content	User
793621	2009-07-21 04:21:00	Bought computer for daughter. Big mistake. Help please cleaning this up. It has a browser redirection. Interestingly it goes to fake ihug page asking for credit card details. It looks really really good. It even has Vodafones correct bank account number. Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 3:15:27 PM, on 7/21/2009 Platform: Windows XP SP3 (WinNT 5.01.2600) MSIE: Internet Explorer v8.00 (8.00.6001.18702) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe c:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\system32\acs.exe c:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe C:\Program Files\Java\jre6\bin\jqs.exe c:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe C:\WINDOWS\system32\svchost.exe C:\Program Files\TOSHIBA\TOSHIBA Applet\TAPPSRV.exe C:\Program Files\TOSHIBA\TOSHIBA DVD PLAYER\TNaviSrv.exe C:\WINDOWS\system32\TODDSrv.exe C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtSrv.exe C:\Program Files\Java\jre6\bin\jusched.exe C:\Program Files\TOSHIBA\TOSHIBA Direct Disc Writer\ddwmon.exe C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe C:\Program Files\Toshiba\Toshiba Applet\thotkey.exe C:\Program Files\Synaptics\SynTP\SynTPEnh.exe C:\WINDOWS\RTHDCPL.EXE C:\Program Files\Atheros\ACU.exe C:\Program Files\TOSHIBA\Bluetooth Toshiba Stack\ItSecMng.exe C:\Program Files\Camera Assistant Software for Toshiba\traybar.exe C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe c:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe C:\WINDOWS\system32\igfxtray.exe C:\WINDOWS\system32\hkcmd.exe C:\WINDOWS\system32\igfxpers.exe C:\WINDOWS\system32\ctfmon.exe C:\WINDOWS\system32\igfxsrvc.exe C:\Program Files\DAEMON Tools Lite\daemon.exe C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtMng.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosA2dp.exe C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtHid.exe C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtHsp.exe C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosAVRC.exe C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe c:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe C:\Program Files\Toshiba\Bluetooth Toshiba Stack\tosOBEX.exe C:\Program Files\Toshiba\Bluetooth Toshiba Stack\tosBtProc.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Program Files\Trend Micro\HijackThis\HijackThis.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.xtra.co.nz/ R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = go.microsoft.com R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = go.microsoft.com O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file) O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - c:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.5\coIEPlg.dll O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\PROGRA~1\COMMON~1\SYMANT~1\IDS\IPSBHO.dll O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll O3 - Toolbar: Show Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - c:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.5\CoIEPlg.dll O3 - Toolbar: DAEMON Tools Toolbar - {32099AAC-C132-4136-9E9A-4E364A424E17} - C:\Program Files\DAEMON Tools Toolbar\DTToolbar.dll O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe" O4 - HKLM\..\Run: [DDWMon] C:\Program Files\TOSHIBA\TOSHIBA Direct Disc Writer\\ddwmon.exe O4 - HKLM\..\Run: [SmoothView] C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe" O4 - HKLM\..\Run: [THotkey] C:\Program Files\Toshiba\Toshiba Applet\thotkey.exe O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE O4 - HKLM\..\Run: [ACU] "C:\Program Files\Atheros\ACU.exe" -nogui O4 - HKLM\..\Run: [ccApp] "c:\Program Files\Common Files\Symantec Shared\ccApp.exe" O4 - HKLM\..\Run: [osCheck] "c:\Program Files\Norton Internet Security\osCheck.exe" O4 - HKLM\..\Run: [ITSecMng] %ProgramFiles%\TOSHIBA\Bluetooth Toshiba Stack\ItSecMng.exe /START O4 - HKLM\..\Run: [Camera Assistant Software] "C:\Program Files\Camera Assistant Software for Toshiba\traybar.exe" /start O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe" O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\Run: [DAEMON Tools Lite] "C:\Program Files\DAEMON Tools Lite\daemon.exe" -autorun O4 - Global Startup: Bluetooth Manager.lnk = ? O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\WINDOWS\system32\GPhotos.scr/200 O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000 O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll O23 - Service: Atheros Configuration Service (ACS) - Atheros - C:\WINDOWS\system32\acs.exe O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - c:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe O23 - Service: COM Host (comHost) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe O23 - Service: LiveUpdate - Symantec Corporation - c:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE O23 - Service: LiveUpdate Notice - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe O23 - Service: Symantec Core LC - Unknown owner - C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe O23 - Service: TOSHIBA Application Service (TAPPSRV) - TOSHIBA Corp. - C:\Program Files\TOSHIBA\TOSHIBA Applet\TAPPSRV.exe O23 - Service: TOSHIBA Navi Support Service (TNaviSrv) - TOSHIBA Corporation - C:\Program Files\TOSHIBA\TOSHIBA DVD PLAYER\TNaviSrv.exe O23 - Service: TOSHIBA Optical Disc Drive Service (TODDSrv) - TOSHIBA Corporation - C:\WINDOWS\system32\TODDSrv.exe O23 - Service: TOSHIBA Bluetooth Service - TOSHIBA CORPORATION - C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtSrv.exe -- End of file - 9040 bytes	sam m (517)
793622	2009-07-21 04:28:00	Tick these entries then tick fix checked Close browsers O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file) O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe" O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe" O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe I would uninstall Symantec, install something better (Avast Home or NOD, if you want to pay for it). Then scan with whatever you get. Get malwarebytes below as well, Update it then scan If youre using a modem/router, try resetting it then reconfiguring it. Sometimes when a browser redirects, it can hit a router. The only way to fix it, is to reset / reconfigure it. And nothing will appear in a HJT log	Speedy Gonzales (78)
793623	2009-07-21 04:42:00	Try download mbam and running it: www.malwarebytes.org IF it redirects download from another computer and transfer it over.	Blam (54)
793624	2009-07-21 06:20:00	Thanks guys. The redirection was weird. Windows didnt provide any wireless networks but the computer would connect to a dlink modem somewhere (I have asus). In windows a setting had changed which I corrected and all back online again :) I am running malware bytes and will uninstall Nortons and replace with probably avast or avg. It is usually my first job on any computer I get but got lazy and thought I would run Nortons until it expired. Lesson learnt.	sam m (517)
793625	2009-07-21 06:28:00	Go with avast much better than AVG	gary67 (56)
793626	2009-07-21 06:40:00	Go with avast much better than AVG done! It's doing an initial boot scan as we speak.	sam m (517)
793627	2009-07-21 19:51:00	Don't forget to turn off memory scanning on boot it's the only annoying thing I find with Avast other than that it's a great free program	gary67 (56)
793628	2009-07-21 22:45:00	done! It's doing an initial boot scan as we speak. Do you guys normally do this? I skip it because i havent updated the definitions until i reboot anyway.??	Gobe1 (6290)
793629	2009-07-21 22:48:00	Yup I dont usually do the boot scan anyway. Last time I did it hung, and I reset it. All I do, is install it, untick the boot scan, reboot, update then scan	Speedy Gonzales (78)
793630	2009-07-23 02:33:00	Could seperating the user account into two - a user,and an admin help prevent rampant malware attacks like this? In my mind it wouldnt hurt-If its vista theres probably little point though. I see daemon tools - the last time I installed that I was slightly worried about the extras it installed and got rid of it. Toolbars or other things like that I never trust.	pkm (13527)
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