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Thread ID: 101663 2009-07-22 09:56:00 hey guys,please help Zheng (13803) Press F1
Post ID Timestamp Content User
794118 2009-07-24 00:53:00 I have friend with a broken laptop power plug. Could be that you have the same thing. sammo450 (13626)
794119 2009-07-24 02:40:00 Ah yes, but "like a power cut" can also be the system restarting automatically due to a BSOD ;) What is said, and what is actually happening isn't always the same thing (All due respect to the OP, its just a fact of life).

1) "My email doesn't work on my laptop! What's wrong?"
2) "Whats the error you're getting?"
1) "I dunno, it can't find some server, pop or bang or something stupid"
2) "OK, does your internet work? What happens if you go to TradeMe?"
1) "Well TradeMe doesn't work because there's a power cut and the internet isn't working"
2) " ....... "
Chilling_Silence (9)
794120 2009-07-24 05:39:00 guys, thanks for all your replies...
it wasn't a "safe" shut-down, like a power cut where it just shut down all the sudden and i had to manually restart the laptop by pressing the power button......
system is vista
and both events happened when i was watching clips on youtube......or perhaps was using media player



Just to clarify: Did it do a "safe" shut-down, or did the screen simply go black and it began powering itself on again?

Right-click on My Computer and go to Properties
Click on Advanced, click on Startup & Recovery, then click Settings, then Startup & Recovery
Untick "Automatically restart" and hit OK.

Next time it reboots you'll get a STOP Error message. There will be some letters and numbers in this format:
0x000000E1

Write down the first in the set of numbers that looks like ^^ and post back.

Cheers


Chill.
Zheng (13803)
794121 2009-07-24 09:11:00 Since its Vista try this -- Click on the start button, start typing ( in the search window which will already be alive) Reliability, from the search results select "Reliability and Performance Monitor".

When it opens, click in the Left pane, under monitoring tools select " Reliability Monitor" On the right you will see a graph - hopefully when the laptop shut down there will be a red circle with a white X, look further down, and you will see the sub boxs, " Hardware Failure" ( along with a few others). look at every open sub box at the time of the shutdown / error.

Locate the time it shut down, then by clicking on the red circle it will tell you what happened.

Post back every thing the error message(s) say. (may be more than one error message)
wainuitech (129)
794122 2009-07-24 09:15:00 Opps double posted. wainuitech (129)
794123 2009-07-24 09:23:00 failure type: disruptive shutdown
version 6.0.6001 service pack 1

it doesnt tell me what was happening
Zheng (13803)
794124 2009-07-24 09:36:00 In what sub box was the error?

(it will be expanded out, the others will be closed)

Is this what it says -- or some other sub box: Eg: hardware, software ??????


Miscellaneous Failure
Failure Type: Disruptive Shutdown
Version: 6.0.6001 Service Pack 1
Failure Detail: Computer was not shut down properly

Edited: are you using wireless or hard wired (Ethernet cable) to connect to the internet???
wainuitech (129)
794125 2009-07-24 12:04:00 miscellaneous failures


In what sub box was the error?

(it will be expanded out, the others will be closed)

Is this what it says -- or some other sub box: Eg: hardware, software ??????



Edited: are you using wireless or hard wired (Ethernet cable) to connect to the internet???
Zheng (13803)
794126 2009-08-15 02:15:00 In what sub box was the error?

(it will be expanded out, the others will be closed)

Is this what it says -- or some other sub box: Eg: hardware, software ??????



Edited: are you using wireless or hard wired (Ethernet cable) to connect to the internet???


im using wireless
Zheng (13803)
794127 2009-08-15 02:19:00 it happen 2 frequent and i dont know what the heck is going on.....it wasnt like that before

heres what it shows on event viewer:
The previous system shutdown at 12:42:30 p.m. on 15/08/2009 was unexpected.
- <Event xmlns="schemas.microsoft.com
- <System>
<Provider Name="EventLog" />
<EventID Qualifiers="32768">6008</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2009-08-15T00:44:46.000Z" />
<EventRecordID>130726</EventRecordID>
<Channel>System</Channel>
<Computer>xxxxxxxx-PC</Computer>
<Security />
</System>
- <EventData>
<Data>12:42:30 p.m.</Data>
<Data>15/08/2009</Data>
<Data />
<Data />
<Data>15240</Data>
<Data />
<Data />
<Binary>D907080006000F000C002A001E00C400D907080006000F0000 002A001E00C400600900003C00000001000000600900000000 0000B004000001000000927C0000</Binary>
</EventData>
</Event>
Zheng (13803)
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