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| Thread ID: 102222 | 2009-08-12 03:44:00 | Adobe DLM ActiveX causing Internet Explorer to freeze | wratterus (105) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 800280 | 2009-08-12 03:44:00 | Going to www.adobe.com in IE8, clicking on 'Get Adobe Flash Player', unticking the Google Toolbar option if it's there and clicking 'Agree and Install Now'. The moment the Adobe DLM ActiveX install bar drops down, IE freezes. I've had this around 10 times in the last few weeks, seems to be mainly on PCs that have had spyware/viruses cleaned out, and I haven't been able to find a resolution. Circumstances are very similar on most of the PC's I've had problems with. All have been running XP SP3 with all updates, including IE8. All have up to date antivirus and anti spyware software, mostly Avast or NOD32, and Malwarebytes and Spybot. Temp files have been cleaned out, security settings all on defaults. Have tried running the flash player uninstaller and rebooting and re-trying but with no change. The ActiveX control isn't disabled or the site blacklisted. I have also tried adding www.adobe.com to the trusted sites. It's also only been since Adobe started using the DLM, not the old Flash Player ActiveX installer that this issue had cropped up. I know I can just download the standalone installer, but I'd like to know why this is happening! :p Would be great to hear from anyone else who is either having the same issues or knows of a resolution. Cheers!! :thanks |
wratterus (105) | ||
| 800281 | 2009-08-12 03:53:00 | Download it (get.adobe.com) then install it. Disable addons that maybe causing it (if there's any) | Speedy Gonzales (78) | ||
| 800282 | 2009-08-12 04:05:00 | I know I can just download it, and have been doing that, but I'm keen to find what's causing this. ;) I haven't tried disabling any other addons though, will give that a go now. |
wratterus (105) | ||
| 800283 | 2009-08-12 04:08:00 | Depending on what you removed, it probably screwed it up completely. | Speedy Gonzales (78) | ||
| 800284 | 2009-08-12 04:14:00 | kb2.adobe.com | pctek (84) | ||
| 800285 | 2009-08-12 04:27:00 | Tried disabling all other addons, no change. kb2.adobe.com Should have said I'd gone through that too, sorry. It's not really the same issue. |
wratterus (105) | ||
| 800286 | 2009-08-12 05:21:00 | Works fine if IE is rolled back to version 7, install version 8 and the problem comes back. Buggered if I know where exactly the problem lies, cause 99% of IE8 installs have no issue with Flash Player! Think it's got to be related to a piece of spyware somehow...:badpc: |
wratterus (105) | ||
| 800287 | 2009-08-12 05:43:00 | Did Hijackthis show any installed BHO's? Could be a corrupted/dodgy Browser Help Object playing silly buggers. What about trying to install it in safe mode; Run ----> iexplore -extoff |
nofam (9009) | ||
| 800288 | 2009-08-28 18:00:00 | I'm having the same problem... Desktop needed to be cleaned due to virus so I "scrubbed" with Killdisk (set HD to 0's). New Windows XP Pro install, SP3, all Windows updates (including IE8). Everything squeaky clean, next step was Adobe Reader. I'm really anxious to find what the problem is, I know Adobe DLM is causing the freeze-up consistently but I've also had a few other IE8 freezes just hours after clean install of everything. |
GolfSeeker (15166) | ||
| 800289 | 2009-09-08 22:05:00 | hello there wratterus i had ur same problem exactly with ie on adobe... but i cant understand this why on other pcs that got sp3 windows xp home edition with all updates like the one i had problem but wasnt proffesional! i dunno but ie 8 works fine on that pc... on this pc that im using had to roll back to ie 7 and it is ok... when i went back to ie it came back..:S did u experience this problem only on yr pc ? orelse did you find a pc with ie 8 and it works fine with adobe flash player add on? hope that u reply back soon and thanks a lot:) cheers... | rutha (15167) | ||
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