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| Thread ID: 102216 | 2009-08-11 21:53:00 | External HDD Problems - Clicking Sounds/Not Recognized On Windows 7 | vims213 (15007) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 800225 | 2009-08-11 21:53:00 | I recently purchased an External Hard Drive from Eden Computers The External HDD consists of: Western Digital 3.5" SATA II Caviar Green 1TB 7200RPM 32MB www.edencomputers.co.nz Welland 3.5" SATA To USB2.0/eSATA External Hard Drive Enclosure www.edencomputers.co.nz When I plugged into my laptop I encountered a few problems: The External HDD won't show up on "My Computer" but on my "Safely Remove Hardware Icon," it says "Remove USB to ATA Bridge." (THIS IS FROM USB 2.0) Secondly, after I tried to plug it in again, I heard a clicking sound and Enclosure & Power Supply started to flash. Lastly, my eSata connection isn't responding to my Computer. What could be wrong with the HDD? Cheers. |
vims213 (15007) | ||
| 800226 | 2009-08-11 22:05:00 | If you can, connect it to a SATA connector on the motherboard. ie. install it as an internal drive. If it's not detected by the BIOS then its probably DOA. If so, send it back & get a replacement. |
autechre (266) | ||
| 800227 | 2009-08-11 22:07:00 | Have you actually formatted it yet? Plug it in via USB, then right-click on My Computer, go to Manage, and then Disk Management. Does it appear in there? |
nofam (9009) | ||
| 800228 | 2009-08-11 22:38:00 | Have you actually formatted it yet? Plug it in via USB, then right-click on My Computer, go to Manage, and then Disk Management. Does it appear in there? Yeah it did show up on Disk Management last night. But it showed up as: "USB to ATA Bridge. " I can't check it now as my HDD is making a clicking sound and my power supply indicator is flashing. |
vims213 (15007) | ||
| 800229 | 2009-08-11 22:51:00 | Was the clicking sound only when the HDD was initially plugged in, or was it continual? Can you use a separate power source? |
wratterus (105) | ||
| 800230 | 2009-08-11 22:55:00 | Was the clicking sound only when the HDD was initially plugged in, or was it continual? Can you use a separate power source? 1.When I plugged my power source to the HDD, there was no clicking sound. 2. Once I switched the on/off button on the HDD, the light indicator on power supply and hdd started flashing and there was a continuous clicking sound. |
vims213 (15007) | ||
| 800231 | 2009-08-11 23:11:00 | Are you using any USB hub thingi to connect ?(4 in 1 usb hub or something )... if so then make sure that your new external HDD is plugged directly in to your Laptop USB slot.. I used to have this problem with mine, but it was sorted as soon as I plugged directly. I don't know the logic behind this though.. |
babip (14282) | ||
| 800232 | 2009-08-11 23:15:00 | Are you using any USB hub thingi to connect ?(4 in 1 usb hub or something )... if so then make sure that your new external HDD is plugged directly in to your Laptop USB slot.. I used to have this problem with mine, but it was sorted as soon as I plugged directly. I don't know the logic behind this though.. I connected my USB directly into the USB Port in my laptop (I don't have a USB Hub) but thanks for your help. |
vims213 (15007) | ||
| 800233 | 2009-08-11 23:22:00 | Sounds to me like... 1. The HDD is not getting sufficient power through the USB port. 2. The HDD has not been formatted/initialized. Just a guess anyway. Plug the HDD in with the separate power source and take a look in disk management. |
wratterus (105) | ||
| 800234 | 2009-08-11 23:56:00 | I'm pretty sure 3.5" drives REQUIRE a separate power supply; only 2.5" external drives can be powered by USB alone. Have you tried installing the hard drive internally so you can run some diagnostics? Clicking noises are usually bad. I bought a new hdd and it started clicking. After a passing several runs of diagnostics, it eventually failed the diagnostics after a few days and was accepted for RMA. |
utopian201 (6245) | ||
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