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Thread ID: 102363 2009-08-17 01:14:00 Connecting Problem waituke (5406) Press F1
Post ID Timestamp Content User
801733 2009-08-17 01:14:00 I have tried to install a 56k external modemDSE USB 56k data Fax modem on friends new computer, but when i plug cable into wall the connection goes dead.
Can anyone help please what am I doing wrong
Thanks:thanks
waituke (5406)
801734 2009-08-17 01:33:00 Did the PC auto detect and install the USB drivers - or did it come with a CD.

Also check on the connections - most have line & phone - make sure the internet is connected to the line.

How do you know the connection is going dead - what indicates this ??
wainuitech (129)
801735 2009-08-17 01:50:00 First thanks for prompt reply
I installed drivers from disc

I checked the phone line with phones as I tried to ring xtra for help

The computer is a Acer CPU bought from harvey Norman last weekend on special. The persons old computer had an internal 56 modem installed but was very od so upgraded to new computer with XP installed on it. The case is to smaill to install internal
Thanks for your help
waituke (5406)
801736 2009-08-17 01:59:00 Have you configured the modem (been into its properties)? Just because the drivers have been installed, doesnt mean it'll work straight after

Go into the modem app in control panel then configure it. Some modems need changing to the right country for it to work (and if you dont configure them properly). You could be dialling somewhere else. And you wont know it, till you get a bill
Speedy Gonzales (78)
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