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| Thread ID: 102310 | 2009-08-15 03:34:00 | Cannot open or save files | Ferg (2559) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 801195 | 2009-08-15 03:34:00 | Trying to fix the following for a friend. HP Laptop Windows Vista Home Premium 64 bit SP1 It's working okay except you cannot open or save files from any applications, eg Word , click save, nothing happens,click open file, nothing etc. Similarly cannot navigate from a "browse for file" dialog (eg upload a photo to website, when hit browse, nothing happend) Shows across all programs. Seems to have started within last week. Has anyone come across this before? Things I've done: Cleaned out spyware (pretty clean anyway) System restore to a month ago. Uninstalled HP Web Print software (mentioned on one forum) Tried changing icons (mentioned on a forum) Cursed and sweared. I know this will be simple once someone knows the answer. Until then...... Thanks folk |
Ferg (2559) | ||
| 801196 | 2009-08-15 04:27:00 | Install SP2, use ccleaner and get rid of temo files etc. Look in event viewer for any errors | Speedy Gonzales (78) | ||
| 801197 | 2009-08-15 04:32:00 | Good ideas, will get onto them now. | Ferg (2559) | ||
| 801198 | 2009-08-15 04:36:00 | Try running sfc /scannow in command prompt Post a HijackThis log here: www.trendsecure.com Blam |
Blam (54) | ||
| 801199 | 2009-08-15 04:55:00 | Try running sfc /scannow in command prompt Post a HijackThis log here: www.trendsecure.com Blam Try that or try not. There is no try. |
Sweep (90) | ||
| 801200 | 2009-08-15 08:04:00 | Install SP2, use ccleaner and get rid of temo files etc. Look in event viewer for any errors Succesfully completed all that,but still the same, I was hopeful SP2 would sort it. It's a really tricky problem. The symptoms are clear and repeatable, but no obvious reason.:badpc: I wonder whether when I go to save/open it is looking for an incorrect default folder and hanging? It also has the same issue when any program has a "browse for file" dialog. On to sfc/scannow now. Keep 'em coming people..... |
Ferg (2559) | ||
| 801201 | 2009-08-15 08:26:00 | Succesfully completed all that,but still the same, I was hopeful SP2 would sort it. It's a really tricky problem. The symptoms are clear and repeatable, but no obvious reason.:badpc: I wonder whether when I go to save/open it is looking for an incorrect default folder and hanging? It also has the same issue when any program has a "browse for file" dialog. On to sfc/scannow now. Keep 'em coming people..... Where did you find the temo files? |
Sweep (90) | ||
| 801202 | 2009-08-15 08:47:00 | Where did you find the temo files? :D SOLVED!! SFC did the job, thanks for everyones help. :thumbs: |
Ferg (2559) | ||
| 801203 | 2009-08-15 09:02:00 | :) | Blam (54) | ||
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