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| Thread ID: 102295 | 2009-08-14 13:36:00 | Windows Protection Suite Infestation | DaveBritton (7395) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 801080 | 2009-08-14 13:36:00 | Hey guys, been a while since I've posted here. I got a call from my uncle yesterday saying that he has had some annoying pop-ups recently. I came over and noticed that all these pop-ups are a load of junk about removing virus' and spyware etc... It is coming from something calling itself "Windows Protection Suite" and is known to be rogue anti-spyware. I have tried various methods of removing it, like virus scanning with mcafee/nod32, tried a recommended download from 2-viruses.com called "Spyware Doctor" that told me I needed to buy it before it would remove anything. I am currently running a full adaware scan, so hopefully that will turn something up. I figured I'd post here and ask while it's all going on in case anyone knows of a certain way to get rid of it. He's running vista home premium x86. Thanks in advance, Dave. |
DaveBritton (7395) | ||
| 801081 | 2009-08-14 13:53:00 | Try malwarebytes below, update it then scan. If that doesnt work try trojan remover below in safe mode / networking (or safe mode), if you download it in normal windows. Post a HJT log from it, if you can / want. Or get him to get teamviewer. I could check it out from here remotely | Speedy Gonzales (78) | ||
| 801082 | 2009-08-14 14:01:00 | Yeah, HJT was going to be my next step, but thanks for the tip on malwarebytes, I will try that first. If worst comes to worst I will install teamviewer (I am round his house). Thanks, Dave. |
DaveBritton (7395) | ||
| 801083 | 2009-08-14 14:03:00 | Cool no probs, if you want to use teamviewer install it run it send me the ID and password in a PM. Altho I may or may not do it today (its 1.02 am) ! depending on if or when you want me to check it out | Speedy Gonzales (78) | ||
| 801084 | 2009-08-14 14:10:00 | Well I think we'll leave it for now then (it's 2pm here) go get some sleep :P. Hopefully one of the programs your recommended will work, if not I will PM you. Thanks again. | DaveBritton (7395) | ||
| 801085 | 2009-08-14 14:12:00 | No probs, just give me a yell when youre ready / if those programs dont work | Speedy Gonzales (78) | ||
| 801086 | 2009-08-14 17:31:00 | The malware program worked! Thanks very much for your help speedy.:thumbs: | DaveBritton (7395) | ||
| 801087 | 2009-08-14 21:44:00 | Sweet! Good to hear it fixed it | Speedy Gonzales (78) | ||
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