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| Thread ID: 102502 | 2009-08-21 05:53:00 | Retro-installing Office help files | Billy T (70) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 803190 | 2009-08-21 05:53:00 | Hi Team Following the meltdown of '09 I reinstalled MS Office 2000 but for some reason the Help files were not loaded so every time I want to use them I have to put in the CD. I have read the files again but can't see any option to install them after the main installation has been carried out. I thought I would get that option when I pulled them up off the disk but no such luck and add/remove programs looks like it wants to reinstall the whole kit and caboodle, not just Help. Any ideas? Cheers Billy |-{) (Yes, I am tired thanks) |
Billy T (70) | ||
| 803191 | 2009-08-21 06:11:00 | When you are more awake :p have a read of This MS article (support.microsoft.com). | wainuitech (129) | ||
| 803192 | 2009-08-22 10:01:00 | When you are more awake :p have a read of This MS article (support.microsoft.com). OK, I'm awake now and I've read the article. It seems that the suggested procedure is to delete the *.chm files in the 1033 directory then do a repair install, but the interesting thing is that there are no .chm files there at all, they were never installed. I thought (hoped) there would be some option to install them after the event and I can't help but think that the 'repair' function will not correct for features not included in the original installation. So, before I take the leap and try a repair, I'll do a further search for answers. If anybody has a better idea I'd love to hear it. It seems really strange that I cannot install a missing component, and I'd check the Help files but they are not there............. Cheers Billy 8-{) :confused: |
Billy T (70) | ||
| 803193 | 2009-08-22 10:34:00 | Have a read through This article from MS as well (support.microsoft.com) -- its just out of interest, not a fix as it says win 2000 already has the updated fles required: From that, the problem may actually be with the windows Install, not office. Does the help in any other win2000 app work ? -- Several others I have looked at also seem to relate to IE being out of date / damaged - needs to be at least 5.5 (IE 6 is better.) Since these work from the HTML files, it could be a problem else where causing the problem with office. |
wainuitech (129) | ||
| 803194 | 2009-08-23 01:57:00 | I had a similar problem, where MS Help wasn't activated. Speedy Gonzales provided this fix: Go to start/run type services.msc. Go to Help and support, put it on automatic, and click on start Don't know if this'll work for you, but worth a try. |
WalOne (4202) | ||
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