Forum Home
Press F1
 
Thread ID: 102768 2009-08-31 21:20:00 Broadband Complaints a walker (15215) Press F1
Post ID Timestamp Content User
805826 2009-09-01 00:47:00 Presumably you've tried replacing your modem/router just to prove to Telecom that it's not an issue at your end?

How far away from the exchange or cabinet are you? (noting that in another thread, you said you lived in a small village on the West Coast)
somebody (208)
805827 2009-09-01 00:50:00 This problem doesn't relate to my home (as I have no internet there).

I currently use a Linksys, when troubleshooting I have tried 2 of the modems from Telecom we have and they have also given the same result, so it won't be the router/modem.

I'm not to sure exactly how far I sit from the exchange.
a walker (15215)
805828 2009-09-01 01:01:00 This problem doesn't relate to my home (as I have no internet there) .

I currently use a Linksys, when troubleshooting I have tried 2 of the modems from Telecom we have and they have also given the same result, so it won't be the router/modem .

I'm not to sure exactly how far I sit from the exchange .

Oh ok . Go here: . telecomwholesale . co . nz/maps" target="_blank">www . telecomwholesale . co . nz

Search for the address where you've been having these internet issues, and see where the nearest exchange is on the map .
somebody (208)
805829 2009-09-01 01:07:00 Fair enough, I don't blame you for going to TDR ;)

Well done for keeping records as you have! Post back with how you get on ...
Chilling_Silence (9)
805830 2009-09-01 01:11:00 my exchange is the Waimangaroa (which I already knew) I'm just not exactly sure how far away I am, towards the outer fringe though .

The distance is not the issue though as people living right near the exchange have had issues (not sure if they've had as many as me though) .
a walker (15215)
805831 2009-09-01 07:26:00 Read the fine print on your contract. Why did you not tell us where you are at the beginning? It would have been helpful. PENTIUM (426)
1 2