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Thread ID: 90247	2008-05-27 23:20:00	Vodafone U-Turns on SIM locking decision	Jan Birkeland (4741)	PC World Chat

Post ID	Timestamp	Content	User
673259	2008-05-27 23:20:00	Looks like we weren't the only people unhappy about this :) pcworld.co.nz	Jan Birkeland (4741)
673260	2008-05-28 00:50:00	They had us going for a while there. (I thought I had my last Vodafone ever.)	R2x1 (4628)
673261	2008-05-28 00:50:00	Good stuff! :clap :clap :banana :punk	wratterus (105)
673262	2008-05-28 01:21:00	Good news..	paulw (1826)
673263	2008-05-28 02:19:00	Hi all, It's true. We've reviewed the position and decided not to lock handsets, despite it being international best practice. We spoke to a number of customers and customer advocates and they all said the same thing so we've listened and now we're going to put what we've heard into action. Anyone with a handset that is locked will be able to unlock it for free. Just follow the instructions on the box. Cheers Paul Paul Brislen Vodafone External Communications Manager	Paul Brislen (13625)
673264	2008-05-28 02:24:00	Great move, thanks Paul.	wratterus (105)
673265	2008-05-28 06:41:00	Since when has international best practice been screwing your customers into staying with you? Customer goodwill is worth more than most businesses seem to realise. Having unlocked handsets not only means you can lose business to telecom, it also means you can potentially take it too. Now if only you guys pull your thumbs out and actually compete. At the moment it's like a jelly fight in a strip bar, all for show. We want blood. And to be fair, we deserve it too.	Thebananamonkey (7741)
673266	2008-05-28 07:05:00	Good to see Vodafone has reversed its decision.	vitalstatistix (9182)
673267	2008-05-28 07:18:00	Paul, does that include the iPhone when it finally (officially) arrives?	johcar (6283)
673268	2008-05-28 07:20:00	Paul, does that include the iPhone when it finally (officially) arrives? One would expect that it would.	vitalstatistix (9182)
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