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Thread ID: 90312 2008-05-30 07:10:00 Macs do get bugs too gary67 (56) PC World Chat
Post ID Timestamp Content User
673858 2008-05-31 08:31:00 Is that a Bug Mac? R2x1 (4628)
673859 2008-06-01 10:51:00 There is actually or should be a difference between a PC sales person and a Mac sales person - With PC sales there is a lot more requirement to go through the machine specs, price, add ons, discounts, what is the next model, graphics cards etc which requires more of a hard sell.

The best way to sell a Mac in store is to let it sell itself - if the person doesn't want it - don't waste your time on them unless they are a student or have friends who have Macs.



What a crock of sh*t

Ken


Actually, there is a lot of truth with what he is saying. It is a well known fact in retail that you do not 'sell' Macs, except for the very rare occasion. I have not recommended one in a long time (and no, at work I am not bias to one or the other, just a matter of finding what the customer 'needs'), the guys that want a Mac will buy it - it sells itself. You can rave on and on if you like to someone that has come in to buy a pc for themselves, but at the end of the day you're just wasting your time because if they're not looking at Macs from the start, they ain't walking out with one.

Reasons people buy Macs (I am a curious guy, so when someone walks in and tells me they want this one, once I've struck conversation with them I ask why):
* They like the looks (most common reason)
* Someone they know (friend/family) has gotten one and they recommend it
* They have been told by someone that Macs can not get bugs/viruses etc. (I quit trying to argue with people about how untrue that is since the ones that believe it are ignorant when it comes to computers, so it's like trying to teach a dog how to meow)
* and then of course theres the guys (designer people) that said they use them at work and their friends have them and that they're pretty good. (least common).

[edit]Actually, I don't know what kind of weird sales person that was anyway. Wasting their time trying to sell a Mac to someone obviously not interested + being particularly pushy about it? There is not even that much money to be made for the stores on these things, Apple products are always sold at a small fraction above wholesale. You can make more money selling a $1000 Compaq laptop than a $4000 Mac, so it's not even worth the effort. She must have been a super fan girl.... or a hired goon!
Deathwish (143)
673860 2008-06-01 11:27:00 Spot on except for your 3rd point and the fact that Macs are sold at a "fraction" above wholesale - more like an average of 33% on hardware which is the highest in the industry although you are right about not getting a PC type commission from selling a Mac. I'm not sure why but it may be something to do with Apple not having any trouble with moving their product they just have a few problems keeping up with the "unexpected" demand on things like iPods, iMacs etc (more so in the US than in NZ). Your $1000 Compaq is not a very good comparison with a $4000 Mac which has very good profit margin it would be better compared with a Mac mini or 20" iMac as prices go. vitalstatistix (9182)
673861 2008-06-01 13:35:00 www.imagef1.net.nz motorbyclist (188)
673862 2008-06-01 13:46:00 "Macs - They never crash"

I use a Mac daily and it crashes at least once a month (Firefox is the number culprit). Have to admit I'd believed they never crashed before but it becomes obvious pretty quickly they're only computers after all.
sal (67)
673863 2008-06-02 06:31:00 Don't know what you are doing to your Mac Sal but I've not managed to crash mine in over 5 years. I do use Firefox occasionally but usually use Safari.
OSX 10.5.3. Updated to Leopard the week it came out ~ No problems.
After too many years with Windows it's a joy to use.
Sue (33)
673864 2008-06-02 06:48:00 Don't know what you are doing to your Mac Sal but I've not managed to crash mine in over 5 years. I do use Firefox occasionally but usually use Safari.
OSX 10.5.3. Updated to Leopard the week it came out ~ No problems.
After too many years with Windows it's a joy to use.

Try pushing it off the side of your desk?

Ken
kenj (9738)
673865 2008-06-02 07:00:00 Don't know what you are doing to your Mac Sal but I've not managed to crash mine in over 5 years. I do use Firefox occasionally but usually use Safari.
OSX 10.5.3. Updated to Leopard the week it came out ~ No problems.
After too many years with Windows it's a joy to use.
Granted I don't just do web browsing/email/word processing type of stuff on the Mac, I usually have 2 or 3 CS3 apps running with an XP VM running all the time. It's neither hell nor heaven to use either a Mac or a Windows computer to me, they both rate about the same.
sal (67)
673866 2008-06-02 07:18:00 Try pushing it off the side of your desk?

Ken

I would imagine Windows would crash repeatedly with the same treatment kenj?!
vitalstatistix (9182)
673867 2008-06-02 07:26:00 I would imagine Windows would crash repeatedly with the same treatment kenj?!

oooooh yes!!!

Ken
kenj (9738)
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