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Thread ID: 102987 2009-09-08 13:01:00 Photoshop on 64-bit Tuneznz (13203) Press F1
Post ID Timestamp Content User
808059 2009-09-08 13:01:00 Hey guys I have searched everywhere for a working solution to this problem, just installed adobe design collection with a valid key (brought) and when I open Photoshop or any other program from the collection it looks to work fine then if i open or create a new file I get this error (versioncue.dll) i26.tinypic.com

Win vista ultimate 64bit
adobe cs4 design collection
had previous installs of master collection trial, same error but, the copy of ps standalone worked (installed b4 master trial)

Cheers
Tuneznz (13203)
808060 2009-09-08 20:10:00 Try this link here:

forums.adobe.com

Apparently, most users on 64bit Vista get this problem, and was fixed by running "Help>Updates."

Give that a try and see what happens.

Following this, some also had plenty of problems during the update alone. this link coming next will show you a detailed (but tedious) list of instructions on what to do to get it working for the updates, but try this as a last resort because it involves removing every trace of the program from your computer. But it your problem continues to persist, this may fix it.

kb2.adobe.com

Good luck.
b00mtastik (15231)
808061 2009-09-08 20:28:00 Thanks man, I have see that thread before so I will go thru it with a comb. This also might be of use.


Adobe Photoshop Version: 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Operating System: Windows Vista 64-bit
Version: 6.0 Service Pack 1
System architecture: AMD CPU Family:15, Model:3, Stepping:3 with MMX, SSE Integer, SSE FP, SSE2
Physical processor count: 2
Processor speed: 3013 MHz
Video Card Vendor: NVIDIA Corporation
Video Card Renderer: GeForce 8600 GT/PCI/SSE2
OpenGL Drawing: Enabled.
Video Card: NVIDIA GeForce 8600 GT
Video Mode: 1440 x 900 x 4294967296 colors
Video Card Driver: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,n vwgf2um,nvwgf2um
Driver Version: 8.15.11.9038
Built-in memory: 8190 MB
Free memory: 6546 MB
Memory available to Photoshop: 3255 MB
Memory used by Photoshop: 60 %
Image cache levels: 4
Serial number: 92218316292575427096
Application folder: E:\Programs\Adobe\Adobe Photoshop CS4\
Temporary file path: C:\Users\Zac\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
Startup, 111.8G, 56.3G free
Primary Plug-ins folder: E:\Programs\Adobe\Adobe Photoshop CS4\Plug-ins\
Additional Plug-ins folder: not set

Installed components:
ACE.dll ACE 2008/08/27-18:10:41 53.355610 53.355610
AdobeLinguistic.dll Adobe Linguisitc Library 4.0.0
AdobeLM.dll AdobeLM 3.0.11.10077 (BuildVersion: 53.352460; BuildDate: Tue Jul 29 2008 16:47:08) 53.352460
AdobeLM_libFNP.dll FLEXnet Publisher (32 bit) 11.5.0.1 build 57427
AdobeOwl.dll Adobe Owl 2008/08/14-18:38:42 2.0.70 53.354161
AdobeOwlCanvas.dll Adobe Owl Canvas 2.0.70 53.354161
AdobePDFL.dll PDFL 2008/08/20-20:15:08 53.204060 53.204060
AdobeUpdater.dll Adobe Updater Library 6.0.0.1452 (BuildVersion: 52.338651; BuildDate: Wed Apr 16 2008 19:28:20) 52.338651
AdobeXMP.dll Adobe XMP Core 4.2.2 53.352624
AdobeXMPFiles.dll Adobe XMP Files 4.2.2 53.352624
AdobeXMPScript.dll Adobe XMP Script 4.2.2 53.352624
adobe_caps.dll Adobe CAPS 2,0,99,0 2.135373
adobe_epic.dll Adobe EPIC 3.0.1.10077 (BuildVersion: 53.352460; BuildDate: Tue Jul 29 2008 16:47:08) 53.352460
adobe_eula.dll Adobe EPIC EULA 3.0.1.10077 (BuildVersion: 53.352460; BuildDate: Tue Jul 29 2008 16:47:08) 53.352460
AFlamingo.dll AFlamingo 2008/07/09-11:28:44 53.350580 53.350580
AGM.dll AGM 2008/08/27-18:10:41 53.355610 53.355610
ahclient.dll AdobeHelp Dynamic Link Library 1, 3, 12, 0
aif_core.dll AIF 1.0 53.352475
aif_ogl.dll AIF 1.0 53.352475
amtlib.dll AMTLib 2.0.1.10077 (BuildVersion: 53.352460; BuildDate: Tue Jul 29 2008 16:47:08) 53.352460
amtservices.dll AMTServices 2.0.1.10077 (BuildVersion: 53.352460; BuildDate: Tue Jul 29 2008 16:47:08) 53.352460
ARE.dll ARE 2008/08/27-18:10:41 53.355610 53.355610
asneu.dll AsnEndUser Dynamic Link Library 1, 6, 0, 8
authplay.dll
AXE8SharedExpat.dll AXE8SharedExpat 2008/06/11-20:19:53 NFR 53.348206 53.348206
AXEDOMCore.dll AXEDOMCore 2008/06/11-20:19:53 53.348206 53.348206
Bib.dll BIB 2008/08/27-18:10:41 53.355610 53.355610
BIBUtils.dll BIBUtils 2008/08/27-18:10:41 53.355610 53.355610
cg.dll NVIDIA Cg Runtime 2.0.0015
cgGL.dll NVIDIA Cg Runtime 2.0.0015
CoolType.dll CoolType 2008/08/27-18:10:41 53.355610 53.355610
data_flow.dll AIF 1.0 53.352475
ExtendScript.dll ExtendScript 2008/07/17-13:28:24 53.351316 53.351316
FileInfo.dll Adobe XMP FileInfo 4.2.2 53.352624
FNP_Act_Installer.dll FLEXnet Publisher (32 bit) 11.6.0.1 build 60959
icucnv36.dll International Components for Unicode 2008/03/20-16:33:10 Build gtlib_1.1 CL#7223
icudt36.dll International Components for Unicode 2008/03/20-16:33:10 Build gtlib_1.1 CL#7223
image_flow.dll AIF 1.0 53.352475
image_runtime.dll AIF 1.0 53.352475
JP2KLib.dll JP2KLib 2008/06/11-20:19:53 53.100857 53.100857
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libmmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 10.0
MPS.dll MPS 2008/07/07-10:33:04 53.350311 53.350311
msvcp71.dll Microsoft® Visual Studio .NET 7.10.3077.0
msvcr71.dll Microsoft® Visual Studio .NET 7.10.3052.4
pdfsettings.dll Adobe PDFSettings 1.04
Photoshop.dll Adobe Photoshop CS4 CS4
Plugin.dll Adobe Photoshop CS4 CS4
PlugPlug.dll Adobe(R) CSXS PlugPlug Standard Dll (32 bit) 1.0.0.73
PSArt.dll Adobe Photoshop CS4 CS4
PSViews.dll Adobe Photoshop CS4 CS4
registration.dll Registration 2.0.1.10077 (BuildVersion: 53.352460; BuildDate: Tue Jul 29 2008 16:47:08) 53.352460
SCCore.dll ScCore 2008/07/17-13:28:24 53.351316 53.351316
shfolder.dll Microsoft(R) Windows (R) 2000 Operating System 5.50.4027.300
WRServices.dll WRServices Friday May 30 2008 7:18:42 Build 0.7713 0.7713

Installed plug-ins:
3D Studio 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
ADM 3.11x01
Accented Edges 11.0
Angled Strokes 11.0
Average 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
BMP 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Bas Relief 11.0
Camera Raw 5.0
Chalk & Charcoal 11.0
Charcoal 11.0
Chrome 11.0
Cineon 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Clouds 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Collada 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Color Halftone 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Colored Pencil 11.0
CompuServe GIF 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Conté Crayon 11.0
Craquelure 11.0
Crop and Straighten Photos 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Crop and Straighten Photos Filter 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Crosshatch 11.0
Crystallize 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Cutout 11.0
Dark Strokes 11.0
De-Interlace 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Dicom 11.0
Difference Clouds 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Diffuse Glow 11.0
Displace 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Dry Brush 11.0
Embed Watermark 3.0
Entropy 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Extrude 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
FXG 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
FastCore Routines 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Fibers 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Film Grain 11.0
Filmstrip 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Filter Gallery 11.0
Fresco 11.0
Glass 11.0
Glowing Edges 11.0
Google Earth 4 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Grain 11.0
Graphic Pen 11.0
HDRMergeUI 11.0
Halftone Pattern 11.0
IFF Format 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Ink Outlines 11.0
Kurtosis 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Lens Blur 11.0
Lens Correction 11.0
Lens Flare 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Lighting Effects 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Liquify 11.0
MMXCore Routines 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Matlab Operation 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Maximum 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Mean 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Measurement Core 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Median 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Mezzotint 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Minimum 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Mosaic Tiles 11.0
Multiprocessor Support 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
NTSC Colors 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Neon Glow 11.0
Note Paper 11.0
Ocean Ripple 11.0
OpenEXR 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
PCX 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
PNG 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Paint Daubs 11.0
Palette Knife 11.0
Patchwork 11.0
Paths to Illustrator 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Photocopy 11.0
Photoshop 3D Engine 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Picture Package Filter 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Pinch 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Pixar 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Plaster 11.0
Plastic Wrap 11.0
Pointillize 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Polar Coordinates 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Portable Bit Map 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Poster Edges 11.0
Radial Blur 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Radiance 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Range 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Read Watermark 3.0
Reticulation 11.0
Ripple 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Rough Pastels 11.0
Save for Web & Devices 11.0
ScriptingSupport 11.0
Send Video Preview to Device 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Shear 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Skewness 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Smart Blur 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Smudge Stick 11.0
Solarize 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Spatter 11.0
Spherize 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Sponge 11.0
Sprayed Strokes 11.0
Stained Glass 11.0
Stamp 11.0
Standard Deviation 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Sumi-e 11.0
Summation 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Targa 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Texturizer 11.0
Tiles 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Torn Edges 11.0
Twain Acquire 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Twain Select 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Twirl 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
U3D 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Underpainting 11.0
Vanishing Point 11.0
Variance 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Variations 11.0 (11.0x001)
Video Preview 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
WIA Support 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Water Paper 11.0
Watercolor 11.0
Wave 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Wavefront|OBJ 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Wind 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Wireless Bitmap 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
ZigZag 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Plug-ins that failed to load: NONE

Flash: 0
Installed TWAIN devices: NONE
Tuneznz (13203)
808062 2009-09-09 08:28:00 The update cropped up these 2 errors
i26.tinypic.com
i28.tinypic.com
Tuneznz (13203)
808063 2009-09-09 09:37:00 Ok, still getting the error. I have tried uninstalling version cue, and running the update to 4.0.1 it failed with no reason... Tuneznz (13203)
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