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Thread ID: 90690 2008-06-13 00:38:00 warranty returns motorbyclist (188) PC World Chat
Post ID Timestamp Content User
677974 2008-06-13 02:57:00 AOC are crap monitors I'm sorry, I'm not surprised you have a stuck pixel, probably a chimei panel...

Samsung also use chimei panels in their LCDs. I also wouldn't buy AOC, as the only reason you would is for cost reasons, and good brand monitors don't cost much more anyway
robbyp (2751)
677975 2008-06-13 03:07:00 AOC normally have a one month onsite no defect warranty, any issues, or dead pixels within that 1st month and they will replace it. Otherwise there has to be a certain number of dead or bright pixes, 5 I think, to warrant warranty replacement.

That's why I like Viewsonic! :thumbs:


AOC are crap monitors I'm sorry, I'm not surprised you have a stuck pixel, probably a chimei panel...

yeah i myself buy exclusively viewsonic due to the warranty - had the exact same fault with my current one and viewsonic actually offered to pick it up and drop a new one off free of charge!

but this was for my younger brother who didn't want a viewsonic and wanted to give AOC a try (and i told them they were cheaper for a reason)
motorbyclist (188)
677976 2008-06-13 04:06:00 He can't deal with Morningstar - they are the wholesaler and will only deal with the likes of us resellers.

AOC has a 3 yr ONSITE warranty so he's best to ring their 0800 number as told and get it sorted.

Although one pixel may not be enough, depends if its a zero dead or zero bright pixel warranty on that model, or whatever. Yep right - BUT the poster didn't say where he got it from till a later post , and it was from C1shoppingmall - so its up to them to do the RMA / sort out the problem/ solution, not the end user.
wainuitech (129)
677977 2008-06-13 09:15:00 Yep right - BUT the poster didn't say where he got it from till a later post , and it was from C1shoppingmall - so its up to them to do the RMA / sort out the problem/ solution, not the end user.

that's what i thought too
motorbyclist (188)
677978 2008-06-13 11:00:00 Samsung also use chimei panels in their LCDs. I also wouldn't buy AOC, as the only reason you would is for cost reasons, and good brand monitors don't cost much more anyway

Only in some models. I'm pretty sure Samsung use their own panels in most of their monitors - one of the reasons they have such a good rep. It pays to research what you're getting first though.
Erayd (23)
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