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Thread ID: 90783 2008-06-16 05:43:00 Feedback on Slingshot ScottH (13869) PC World Chat
Post ID Timestamp Content User
678834 2008-06-18 10:24:00 I was planning to consider to go with Slingshot when the plans came out but with all these negative comments all over the thread, I have to think twice. msnforum (11610)
678835 2008-06-18 10:55:00 ScottH,
Swearing aside, there are some pretty negative comments, Im sure Im not the only one interested in what your going to take on board if any, is anything going to make slingshot look twice at a product from what people say on a forum, or is it a matter of taking it on the chin?

Cheers
rob_on_guitar (4196)
678836 2008-06-18 11:16:00 Couldn't find any slingshot discussion on GP Forums, But I did discover all of GP files are now hosted by XNET, so don't count against any cap, and come in fast and strong.

You bloody beauties, Got 5 GB lined up.......
Metla (12)
678837 2008-06-18 12:56:00 What does IMOH stand for?

In my own head?Lol.looking up at google

Whoops, should be IMHO. In my honest opinion
robbyp (2751)
678838 2008-06-18 21:53:00 ScottH,
Swearing aside, there are some pretty negative comments, Im sure Im not the only one interested in what your going to take on board if any, is anything going to make slingshot look twice at a product from what people say on a forum, or is it a matter of taking it on the chin?

Cheers

Will be definately looking at couple things for starters

1.How to improve our website, navigation specifically - I'm very used to the site, so easy to miss...I do see your points tho. Especially the amount of clicks required to the get the information you require.

2.More resource into our online help, reducing the turn around time and ensuring accurate, helpful answers

Metla, check the ISP discussion www.gpforums.co.nz
ScottH (13869)
678839 2008-06-18 21:57:00 Well, ScottH, one thing seems apparent - you may have to kick the "Help desk" zombies to ensure that you are advised of the feelings out there.
Still, since that department doesn't seem to give out anything useful beyond the superficial; you may have quite a task in front of you.
I for one could not recommend your service to novice users with the current level of support.
(Alas, saying it is no worse than Telecom is akin to saying that drowning is better than suffocation.)
R2x1 (4628)
678840 2008-06-18 22:17:00 I'd rather keep my Go Large... Agent_24 (57)
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