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Thread ID: 103131 2009-09-13 05:47:00 Long time logging off Win7 Chilling_Silence (9) Press F1
Post ID Timestamp Content User
809784 2009-10-05 04:04:00 Nothing of interest in the Reliability Report, though the Event Viewer mentions disk troubles? Not good ... no SMART errors thus far though?

She got a STOP Error: 0x0000003B though, SYSTEM_SERVICE_EXCEPTION :(

Reckon it's gotta be hardware / driver related, but which it is, I don't know :( Memtest86+ scans come up clean (Done about 3 now) but yeah ....
Chilling_Silence (9)
809785 2009-10-05 04:12:00 according to one post on this site
www.vistax64.com
that error is linked to graphics driver issues.
Good luck!
KarameaDave (15222)
809786 2009-10-05 04:14:00 Looks like that error could be related to ram (even tho memtest says its ok), a driver, or if you overclock Speedy Gonzales (78)
809787 2009-10-05 10:20:00 Which makes sense, it's onboard video sharing the RAM ... Hmmmm :-/
Wonder if that's related to the shutdown errors or not, and the issues with the icons not loading up?
Chilling_Silence (9)
809788 2009-10-05 10:45:00 Where did the drivers for it come from?? Did they come with it ?? Are the drivers etc for Win 7?? That PA3613U-1MPC may mean, it got wireless (a wireless card), its not a model #. Is comodo on this? Speedy Gonzales (78)
809789 2009-10-05 11:11:00 I know this is obvious but it's all I can suggest.
Run gpu-z to determine the model of Intel graphics chip
(unless you already know) then check Intels' site for the latest
driver, then if it is for vista, try compatibility mode.
KarameaDave (15222)
809790 2009-10-05 18:47:00 OK will check Intels site, to be honest I hadn't thought of that.
I'd only gone to Toshibas.

Drivers are the defaults that came with it, though I believe we updated them via Windows Update.

No comodo, just stock Win7 Firewall + Security Essentials. Also happened when we were using Avast too.

Will try the Intel site and post back soon :)
Chilling_Silence (9)
809791 2009-10-06 00:19:00 Did an INF update from the Intel site, but no display driver at all for Win7.
It wasn't even happy about me using the x64 Vista one, as it complained it was much older than the currently installed version.

Any other suggestions ?

Thanks again :)


Chill.
Chilling_Silence (9)
809792 2009-10-06 20:46:00 Hmmm that's a bit of a puzzler.
Intels driver older than the one you already have!
Go figure:confused:
In an earlier post you mention your own laptop. Is it identical
to your wife's one? Just curious as to if this behaviour is
just with this one or if it might be an issue with that model?

When I first got my HP laptop it would hang when entering
and leaving sleep.
It was a combo of the graphics driver(nvidia 7400go)
and the wireless driver(intel 3954abg) but they both were fixed with updated
drivers long ago (vista ultimate x64).
Have you checked the webcam and wireless for newer drivers.
Otherwise try a live linux to see if it does anything weird.
This might eliminate hardware issues as a factor.

With the icons my HP sometimes fails to load one or two
but it is seldom and random.
Just wonder whether it is a symptom or a red heering??
KarameaDave (15222)
809793 2009-10-06 21:37:00 Live Linux, wonder how she'll take that, but oh well, worth a try I s'pose ... :D

Nah mines a different model.

Checked for drivers for everything, as up-to-date as possible :)
Chilling_Silence (9)
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