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Thread ID: 103484	2009-09-25 01:24:00	HELP!! Spyware infection!!	butters575 (14104)	Press F1

Post ID	Timestamp	Content	User
813640	2009-09-25 01:24:00	I dont even know what just happened but my comp says that it has a spyware infection and my wallpaper changed all crazy to tell me this too... What do i do?!??	butters575 (14104)
813641	2009-09-25 01:29:00	and this "Total Security" thing kinda just showed up on my comp... Never seen it before..	butters575 (14104)
813642	2009-09-25 01:39:00	Disable system restore. Get malwarebytes below update it then do a full scan Post a hijackthis log	Speedy Gonzales (78)
813643	2009-09-25 04:16:00	www.bleepingcomputer.com An important quote from the above webpage This incarnation of AV 360 also uses more powerful techniques in order to keep it from being uninstalled. First, it will terminate popular anti-malware programs such as MalwareBytes' Anti-malware so that you cannot use them to remove this program. Therefore, in order to remove the program you must first terminate it's running process before you can use many anti-malware applications. Total Security also hijacks your Internet Explorer browser so that you cannot visit well known anti-malware sites such as BleepingComputer.com. It does this by automatically redirecting you when you visit one of these blacklisted sites to a warning page saying that the site you are visiting will be harmful. This technique is easily overcome by using a different browser such as Firefox, Safari, Opera, or Chrome.	feersumendjinn (64)
813644	2009-09-25 05:07:00	hey so i tried to download that stuff and open hijacks but it doesnt let me do any of this stuff... am i screwed???	butters575 (14104)
813645	2009-09-25 05:42:00	hey so i tried to download that stuff and open hijacks but it doesnt let me do any of this stuff... am i screwed??? I love these. They look hard but are so easy. Boot into safe mode then run HJT first, run through the list and if in doubt post it here for Speedy - choose Safe Mode with Networking so you can still post. Then fater that run MalwareBytes. Stay in safe mode, also download and run Spybot as well.	pctek (84)
813646	2009-09-25 12:08:00	Did you do this first? It does this by automatically redirecting you when you visit one of these blacklisted sites to a warning page saying that the site you are visiting will be harmful. This technique is easily overcome by using a different browser such as Firefox, Safari, Opera, or Chrome. Then this? # Before we can do anything we must first end the Total Security process so that it does not interfere with the cleaning process. To do this we must first download and install a Microsoft program called Process Explorer. Normally, we would have you use the Windows Task Manager, but this rogue will disable the ability to run it. Please download Process Explorer from the following link and save it to your desktop.......... follow all the instructions on the webpage in my last post, and you should be able to download and run the anti-malware software; if you dont stop Total Security from running, hey so i tried to download that stuff and open hijacks but it doesnt let me do any of this stuff...this will happen. It may help to do this from Safe Mode (press F8 (usually) when rebooting and select Safe Mode With Networking on the screen that appears, press Enter), though I would assume Total Security will run in safe mode too :eek:. You should be able to recover your system if you're determined enough but it may be easier/quicker to save your data and reinstall Windows (dont forget drivers etc will also be needed).	feersumendjinn (64)
813647	2009-09-28 05:49:00	hey so i rebooted in safemode with the networking or whatever and heres the hijacks this log or whatever.... Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 11:47:48 PM, on 9/27/2009 Platform: Windows XP SP3 (WinNT 5.01.2600) MSIE: Internet Explorer v8.00 (8.00.6001.18702) Boot mode: Safe mode with network support Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\Explorer.EXE C:\Program Files\Trend Micro\HijackThis\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = safesearch.cyberdefender.com R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/ R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = go.microsoft.com R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = go.microsoft.com R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = go.microsoft.com R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = go.microsoft.com R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyOverride = *.local R3 - URLSearchHook: (no name) - ~CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file) R3 - URLSearchHook: MyIdentityDefender - {A26503FE-B3B8-4910-A9DC-9CBD25C6B8D6} - C:\Documents and Settings\brandon\Local Settings\Application Data\CyberDefender\cdmyidd.dll O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll O2 - BHO: StumbleUpon Launcher - {145B29F4-A56B-4b90-BBAC-45784EBEBBB7} - C:\Program Files\StumbleUpon\StumbleUponIEBar.dll O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll O2 - BHO: MyIdentityDefender - {A26503FE-B3B8-4910-A9DC-9CBD25C6B8D6} - C:\Documents and Settings\brandon\Local Settings\Application Data\CyberDefender\cdmyidd.dll O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.15642\ swg.dll O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll O3 - Toolbar: StumbleUpon Toolbar - {5093EB4C-3E93-40AB-9266-B607BA87BDC8} - C:\Program Files\StumbleUpon\StumbleUponIEBar.dll O3 - Toolbar: MyIdentityDefender - {A26503FE-B3B8-4910-A9DC-9CBD25C6B8D6} - C:\Documents and Settings\brandon\Local Settings\Application Data\CyberDefender\cdmyidd.dll O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe O4 - HKLM\..\Run: [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe" O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\SBAudigy2ZS\Surround Mixer\CTSysVol.exe /r O4 - HKLM\..\Run: [CTDVDDET] "C:\Program Files\Creative\SBAudigy2ZS\DVDAudio\CTDVDDET.EXE" O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe" O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe O4 - HKLM\..\Run: [dlccmon.exe] "C:\Program Files\Dell Photo AIO Printer 924\dlccmon.exe" O4 - HKLM\..\Run: [RoxioEngineUtility] "C:\Program Files\Common Files\Roxio Shared\System\EngUtil.exe" O4 - HKLM\..\Run: [RoxioDragToDisc] "C:\Program Files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe" O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe" O4 - HKLM\..\Run: [ avast! ] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe O4 - HKLM\..\Run: [TrojanScanner] C:\Program Files\Trojan Remover\Trjscan.exe /boot O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe O4 - HKLM\..\Run: [AVGIDS] "C:\Program Files\AVG\AVG8\IdentityProtection\agent\bin\AVGIDS UI.exe" O4 - HKLM\..\Run: [14834374] C:\Documents and Settings\All Users\Application Data\14834374\14834374.exe O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k O4 - HKLM\..\Run: [DLCCCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\DLCCtim e.dll,_RunDLLEntry@16 O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\Run: [CTSyncU.exe] "C:\Program Files\Creative\Sync Manager Unicode\CTSyncU.exe" O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNo tifier.exe O4 - HKCU\..\Run: [CyberDefender Early Detection Center] "C:\Program Files\CyberDefender\AntiSpyware\cdas227.exe" /minimize O4 - HKCU\..\RunOnce: [Shockwave Updater] C:\WINDOWS\system32\Adobe\SHOCKW~1\SWHELP~1.EXE -Update -1100465 -"Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.0.3705; .NET CLR 1.1.4322; Media Center PC 4.0; .NET CLR 2.0.50727; Creative ZENcast v1.02.10; InfoPath.1)" -"biologyinmotion.com O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe O4 - Global Startup: Digital Line Detect.lnk = ? O4 - Global Startup: McAfee Security Scan.lnk = ? O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000 O8 - Extra context menu item: StumbleUpon PhotoBlog It! - res://StumbleUponIEBar.dll/blogimage O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll O9 - Extra button: PokerStars - {3AD14F0C-ED16-4e43-B6D8-661B03F6A1EF} - C:\Program Files\PokerStars\PokerStarsUpdate.exe O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O15 - Trusted Zone: http://viewmorepics.myspace.com O16 - DPF: ActiveGS.cab - www.virtualapple.org O16 - DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} (iPIX ActiveX Control) - www.ipix.com O16 - DPF: {37A273C2-5129-11D5-BF37-00A0CCE8754B} (TTestGenXInstallObject) - asp.mathxl.com O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - photo.walgreens.com O16 - DPF: {44990301-3C9D-426D-81DF-AAB636FA4345} (Symantec Script Runner Class) - www-secure.symantec.com O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - download.mcafee.com O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - upload.facebook.com O16 - DPF: {6E5E167B-1566-4316-B27F-0DDAB3484CF7} (Image Uploader Control) - putfile.com O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.6.0) - dl8-cdn-01.sun.com O16 - DPF: {95D88B35-A521-472B-A182-BB1A98356421} (Pearson Installation Assistant 2) - asp.mathxl.com O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} - download.mcafee.com O16 - DPF: {C8AEB218-8B7A-4E15-AC17-0EE8D99B80EB} - cnn-5.vo.llnwd.net O16 - DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} (get_atlcom Class) - www.adobe.com O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - platformdl.adobe.com O16 - DPF: {E6D23284-0E9B-417D-A782-03E4487FC947} (Pearson MathXL Player) - asp.mathxl.com O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe O23 - Service: AVG8 Firewall (avgfws8) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgfws8.exe O23 - Service: AVGIDSAgent - AVG - C:\Program Files\AVG\AVG8\IdentityProtection\agent\Bin\AVGIDS Agent.exe O23 - Service: AVGIDSWatcher - AVG - C:\Program Files\AVG\AVG8\IdentityProtection\agent\Bin\AVGIDS Watcher.exe O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.EXE O23 - Service: dlcc_device - Unknown owner - C:\WINDOWS\system32\dlcccoms.exe O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe O23 - Service: StumbleUponUpdateService - stumbleupon.com - C:\Program Files\StumbleUpon\StumbleUponUpdateService.exe O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe -- End of file - 11678 bytes	butters575 (14104)
813648	2009-09-28 06:05:00	Get rid of Avast or AVG, (Avast if you want AVG's firewall). You only need 1 AV program Tick these then tick fix checked Close browsers R3 - URLSearchHook: (no name) - ~CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file) Uninstall this R3 - URLSearchHook: MyIdentityDefender - {A26503FE-B3B8-4910-A9DC-9CBD25C6B8D6} - C:\Documents and Settings\brandon\Local Settings\Application Data\CyberDefender\cdmyidd.dll Uninstall all versions of java then update it. Its out of date O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [TrojanScanner] C:\Program Files\Trojan Remover\Trjscan.exe /boot O4 - HKLM\..\Run: [14834374] C:\Documents and Settings\All Users\Application Data\14834374\14834374.exe <-- find this file after, and delete it O4 - HKCU\..\Run: [CyberDefender Early Detection Center] "C:\Program Files\CyberDefender\AntiSpyware\cdas227.exe" /minimize O4 - HKCU\..\RunOnce: [Shockwave Updater] C:\WINDOWS\system32\Adobe\SHOCKW~1\SWHELP~1.EXE -Update -1100465 -"Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.0.3705; .NET CLR 1.1.4322; Media Center PC 4.0; .NET CLR 2.0.50727; Creative ZENcast v1.02.10; InfoPath.1)" -"biologyinmotion.com O4 - Global Startup: McAfee Security Scan.lnk = ? O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k	Speedy Gonzales (78)
813649	2009-09-28 06:20:00	can i do this all in the safe mode??? and once im finished with that is everything gonna be back and working again????	butters575 (14104)
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