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Thread ID: 103520	2009-09-26 19:30:00	Taskbar and Desktop Freeze up	Vault319 (15274)	Press F1

Post ID	Timestamp	Content	User
814200	2009-09-26 19:30:00	I've been having a problem with my desktop and Taskbar locking up on me. It only seems to do it when Firefox is running and after my computer has been on for around 12 - 14 hours. I run anti-virus and anti-spyware often and nothing comes up on them. Here's the Hijackthis log. Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 2:21:15 PM, on 9/26/2009 Platform: Windows XP SP3 (WinNT 5.01.2600) MSIE: Internet Explorer v7.00 (7.00.6000.16876) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\Ati2evxx.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\Ati2evxx.exe C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe C:\Program Files\Alwil Software\Avast4\ashServ.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\system32\SysMonitor.exe C:\Acer\LANScope Agent\awtray.exe C:\Acer\Empowering Technology\eRecovery\eRAgent.exe C:\Acer\Empowering Technology\eLock\Monitor\LockMon.exe C:\WINDOWS\RTHDCPL.EXE C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe C:\Program Files\Pinnacle\Shared Files\Programs\USBTip\USBTip.exe C:\Program Files\QuickTime\QTTask.exe C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe C:\Program Files\Spyware Terminator\SpywareTerminatorShield.exe C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe C:\Program Files\Java\jre6\bin\jusched.exe C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNo tifier.exe C:\Acer\Empowering Technology\Acer.Empowering.Framework.Launcher.exe C:\WINDOWS\system32\spoolsv.exe C:\Acer\Empowering Technology\ePerformance\MemCheck.exe C:\Acer\LANScope Agent\awServ.exe C:\Program Files\Microsoft Small Business\Business Contact Manager\BcmSqlStartupSvc.exe C:\Program Files\Bonjour\mDNSResponder.exe C:\Program Files\Java\jre6\bin\jqs.exe C:\Acer\LANScope Agent\LockKM.exe C:\WINDOWS\system32\libusbd-nt.exe c:\Program Files\Common Files\LightScribe\LSSrvc.exe C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe C:\Acer\Empowering Technology\eLock\LockServ.exe C:\Program Files\CyberLink\Shared Files\RichVideo.exe C:\Program Files\Spyware Terminator\sp_rsser.exe C:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe C:\Program Files\Alwil Software\Avast4\ashWebSv.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\dllhost.exe C:\Program Files\Windows Live\Messenger\usnsvc.exe C:\WINDOWS\system32\rundll32.exe C:\Program Files\Mozilla Firefox\firefox.exe C:\Program Files\Trend Micro\HijackThis\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = www.crawler.com R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = go.microsoft.com R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = go.microsoft.com R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = www.crawler.com R1 - HKLM\Software\Microsoft\Internet Explorer\Main,CustomizeSearch = dnl.crawler.com R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = go.microsoft.com R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = go.microsoft.com R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = www.crawler.com R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = dnl.crawler.com R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyOverride = *.local R3 - URLSearchHook: (no name) - {1CB20BF0-BBAE-40A7-93F4-6435FF3D0411} - C:\PROGRA~1\Crawler\ctbr.dll O2 - BHO: (no name) - {0D5DAE62-998C-4136-A8E1-6D83F4649474} - (no file) O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll O2 - BHO: (no name) - {1CB20BF0-BBAE-40A7-93F4-6435FF3D0411} - C:\PROGRA~1\Crawler\ctbr.dll O2 - BHO: (no name) - {83A2F9B1-01A2-4AA5-87D1-45B6B8505E96} - (no file) O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.2.4204.1700\s wg.dll O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_B7C5AC242193BB3E.dll O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll O2 - BHO: (no name) - {FE4ACB06-9026-4CE5-867B-C51E7E6CA701} - (no file) O3 - Toolbar: &Crawler Toolbar - {4B3803EA-5230-4DC3-A7FC-33638F3D3542} - C:\PROGRA~1\Crawler\ctbr.dll O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll O4 - HKLM\..\Run: [LaunchApp] Alaunch O4 - HKLM\..\Run: [Acer Empowering Technology Monitor] C:\WINDOWS\system32\SysMonitor.exe O4 - HKLM\..\Run: [eLockMonitor] C:\Acer\Empowering Technology\eLock\Monitor\LaunchMonitor.exe O4 - HKLM\..\Run: [AdminWorks Tray] "C:\Acer\LANScope Agent\awtray.exe" O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32 O4 - HKLM\..\Run: [IMEKRMIG6.1] C:\WINDOWS\ime\imkr6_1\IMEKRMIG.EXE O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe" O4 - HKLM\..\Run: [LanguageShortcut] "C:\Program Files\CyberLink\PowerDVD\Language\Language.exe" O4 - HKLM\..\Run: [eRecoveryService] C:\Acer\Empowering Technology\eRecovery\eRAgent.exe O4 - HKLM\..\Run: [PCLEUSBTip] C:\Program Files\Pinnacle\Shared Files\Programs\USBTip\USBTip.exe O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime O4 - HKLM\..\Run: [USB2Check] RUNDLL32.EXE "C:\WINDOWS\system32\PCLECoInst.dll",CheckUSBController O4 - HKLM\..\Run: [USBToolTip] "C:\Program Files\Pinnacle\Shared Files\\Programs\USBTip\USBTip.exe" O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll" O4 - HKLM\..\Run: [SpywareTerminator] "C:\Program Files\Spyware Terminator\SpywareTerminatorShield.exe" O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe" O4 - HKLM\..\Run: [ avast! ] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe" O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe" /background O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNo tifier.exe" O4 - HKUS\S-1-5-19\..\Run: [bineroyavo] Rundll32.exe "C:\WINDOWS\system32\teyufeve.dll",s (User 'LOCAL SERVICE') O4 - HKUS\S-1-5-20\..\Run: [bineroyavo] Rundll32.exe "C:\WINDOWS\system32\teyufeve.dll",s (User 'NETWORK SERVICE') O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM') O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user') O4 - S-1-5-18 Startup: ChkDisk.dll (User 'SYSTEM') O4 - .DEFAULT Startup: ChkDisk.dll (User 'Default user') O4 - Startup: ChkDisk.dll O4 - Global Startup: Acer Empowering Technology.lnk O8 - Extra context menu item: Crawler Search - tbr:iemenu O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000 O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O16 - DPF: CabBuilder - kiw.imgag.com O18 - Protocol: tbr - {4D25FB7A-8902-4291-960E-9ADA051CFBBF} - C:\PROGRA~1\Crawler\ctbr.dll O20 - Winlogon Notify: jkkKefDs - jkkKefDs.dll (file missing) O20 - Winlogon Notify: vtUkllLb - vtUkllLb.dll (file missing) O23 - Service: Acer ODDSpeedControl - TODO: <????> - C:\Acer\Empowering Technology\eAcoustics\ODDSpeedCtl\speedcontrol.exe O23 - Service: Memory Check Service (AcerMemUsageCheckService) - Acer Inc. - C:\Acer\Empowering Technology\ePerformance\MemCheck.exe O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe O23 - Service: AdminWorks Agent X6 (AWService) - OSA Technologies Inc., An Avocent Company - C:\Acer\LANScope Agent\awServ.exe O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe O23 - Service: LibUsb-Win32 - Daemon, Version 0.1.10.1 (libusbd) - http://libusb-win32.sourceforge.net - C:\WINDOWS\system32\libusbd-nt.exe O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - c:\Program Files\Common Files\LightScribe\LSSrvc.exe O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Hewlett-Packard Company - (no file) O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe O23 - Service: LockServ - Unknown owner - C:\Acer\Empowering Technology\eLock\LockServ.exe O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe O23 - Service: Spyware Terminator Realtime Shield Service (sp_rssrv) - Crawler.com - C:\Program Files\Spyware Terminator\sp_rsser.exe -- End of file - 12254 bytes Any help would be greatly appreciated.	Vault319 (15274)
814201	2009-09-26 19:33:00	Well what are your pc specs? How much RAM etc?? Usually firefox tends to use a lot of resources and, at least to me, after watching some videos firefox hogs a lot of ram....	JOYBEBA6679 (10686)
814202	2009-09-26 19:38:00	1791 MB and My OS is Windows XP Pro.	Vault319 (15274)
814203	2009-09-26 19:50:00	In firefox, go to help, then about mozilla firefox and put here what says there on the last part of info?	JOYBEBA6679 (10686)
814204	2009-09-26 19:57:00	Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.0.14) Gecko/2009082707 Firefox/3.0.14 (.NET CLR 3.5.30729)	Vault319 (15274)
814205	2009-09-26 20:00:00	C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe O2 - BHO: (no name) - {0D5DAE62-998C-4136-A8E1-6D83F4649474} - (no file) O2 - BHO: (no name) - {83A2F9B1-01A2-4AA5-87D1-45B6B8505E96} - (no file) O2 - BHO: (no name) - {FE4ACB06-9026-4CE5-867B-C51E7E6CA701} - (no file) O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll" O4 - HKUS\S-1-5-19\..\Run: [bineroyavo] Rundll32.exe "C:\WINDOWS\system32\teyufeve.dll",s (User 'LOCAL SERVICE') O4 - HKUS\S-1-5-20\..\Run: [bineroyavo] Rundll32.exe "C:\WINDOWS\system32\teyufeve.dll",s (User 'NETWORK SERVICE') O4 - S-1-5-18 Startup: ChkDisk.dll (User 'SYSTEM') O4 - .DEFAULT Startup: ChkDisk.dll (User 'Default user') O4 - Startup: ChkDisk.dll O16 - DPF: CabBuilder - kiw.imgag.com O20 - Winlogon Notify: jkkKefDs - jkkKefDs.dll (file missing) O20 - Winlogon Notify: vtUkllLb - vtUkllLb.dll (file missing) O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe Get rid of Nortons properly. I find Spyware Terminator misses a lot, its OK in addition to others but not as the only anti-spyware. Run SPybot and Malware Bytes as well.	pctek (84)
814206	2009-09-27 05:35:00	Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.0.14) Gecko/2009082707 Firefox/3.0.14 (.NET CLR 3.5.30729) Update to the latest edition for starters. Try starting firefox in safe mode(run>firefox -safe-mode) and see if it still makes your taskbar and desktop freeze. Blam	Blam (54)
814207	2009-09-28 23:18:00	I've moved to using Google Chrome and it still does it, it seems to happen when my browser tries to load a page and it locks up my PC. Only thing I can use is my Acer E-management bar.	Vault319 (15274)
814208	2009-09-28 23:47:00	Did you disable system restore before you ticked those entries?	Speedy Gonzales (78)
814209	2009-09-28 23:50:00	No one said anything about that, why?	Vault319 (15274)
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