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Thread ID: 91552 2008-07-10 16:31:00 Zone Alarm Broken? Blame M$ (Again) SurferJoe46 (51) PC World Chat
Post ID Timestamp Content User
687402 2008-07-10 16:31:00 Microsoft released four patches (www.theregister.co.uk) - all rated important - as part of its regular Patch Tuesday update cycle, one of which left ZoneAlarm users locked out the internet.

Here's a work-around though:

Open ZA>>
Firewall>>
Main>>
Internet Zone Security>>
Slider bar is on HIGH?

Move it to MEDIUM
SurferJoe46 (51)
687403 2008-07-10 16:52:00 I like this guy's answer though . . it MAY not be all M$s fault . . and I was So-o-o-o quick to blame Uncle Bill . . . but ya gotta admit . . it is a learned habit .


I'm sure people will enjoy taking the opportunity to chastise Microsoft on this occasion . I on the other hand point the finger firmly at ZoneAlarm and blame it for utilising questionable methods within its software . Funny how other software firewall vendors aren't feeling the pain .

And what sort of ridiculous suggestion is it to uninstall a security fix?!! Surely a responsible company would have suggested that the user uninstall their broken firewall, use Windows Firewall as a temporary solution, and then install an updated version of the third-party firewall when a fix is available . I'm sure people will criticise the suggestion of temporarily using Windows Firewall, truth is that it's there and as far as software firewalls go it's not a bad product .

*shakes head in disbelief* Telling users to uninstall a security fix . . . Sheesh .

I'll get my coat . It's the one with "Don't take coding shortcuts" printed on the back .

Actually . . . there may be NO problem anyway . I mean, if you have no internet service at all, then you are protected from the DNS thing-y anyway?

Am I right here or not?

<edit>

Dang . . this gets better-n-better!

The Windows tracert utility was still working and is still capable of broadcasting domains/names to WANs here with the patch .

What gives?
SurferJoe46 (51)
687404 2008-07-10 22:48:00 for those who have been around a little while will remember that this is not the first patch to do this with sicurity software. eg a MS patch fixed a hole firewals where useing, hence all firewalls failed to work ! !
mind you MS is not know for being very open about the finer details of their OS's which can make it hard for other software makers.

its suprising the MS didn't find the problem when they tested the patch.
tweak'e (69)
687405 2008-07-10 23:52:00 Funny how other software firewall vendors aren't feeling the pain. Exact same thing I thought - I have heard of no other firewalls being affected. wainuitech (129)
687406 2008-07-11 00:10:00 Just a little late there SJ - all the was posted yesterday with the workarounds

And ZA was fixed and downloadable yesterday too - all in the PF1 section where the tech info is supposed to be
bevy121 (117)
687407 2008-07-11 04:37:00 I found that the easiest solution was to uninstall the old version, download and install the latest version. Easy. No more probs. Roscoe (6288)
687408 2008-07-11 04:43:00 No problems here with Comodo after the update ;) Agent_24 (57)
687409 2008-07-11 04:47:00 Blame MS - Hmmmmm OK they fix a security problem and it breaks a third party Firewall running on a windows OS, very few other firewalls got affected.

Now if MS ignored the security problem and people got hacked, or other problems occur because they didn't patch a problem would these same people be crying --WHY didn't MS fix the problem ???

Damned if they do , damned if they dont.
wainuitech (129)
687410 2008-07-11 08:35:00 I wondered why it wasn't working. Thanks Surfer joe. pine-o-cleen (2955)
687411 2008-07-11 08:43:00 ZA was the only FW that was affected by the MS patch, by the looks of it.

Comodo, Eset's and others were fine
Speedy Gonzales (78)
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