Forum Home
Press F1
 
Thread ID: 103600 2009-09-29 08:50:00 SECURITY WARNING! MS TECHNICAL HELPLINE HOAX CALL kjw (15279) Press F1
Post ID Timestamp Content User
815178 2009-09-29 08:50:00 I'm not sure if this a new one or not but i had a call (international by the sound of it)this afternoon from a guy posing as a security expert working for Microsoft who talked me through a little exercise with my computer management pane in xp to convince me i had virus's and then "transferred" me to his technician so they could start the process of "fixing" my problem. i stalled the tech guy at the start of the process by telling him my dsl was down because of the rain storms, reckons he is going to ring back 2moro night...... kjw (15279)
815179 2009-09-29 08:59:00 :lol:

Since when do MS call people to "help them" remove viruses.

Had one similar last year, some place (not MS) calling, trying to drum up business, saying they are a computer business, with x Number of years in the computer service trade, and my personal computer is certain to have infections -- I started asking some technical questions -- Um Um Um Errr, then I told him who he was ringing - (What my Computer company does) -- "CLICK" -- Dial tone :lol:

Eited: Welcome to PF1 BTW :)
wainuitech (129)
815180 2009-09-29 09:01:00 the guy had that american/asian accent straight outta manila or somewhere kjw (15279)
815181 2009-09-29 09:10:00 I know one person when the sales person rings they ask what they want and talk for a bit. Then they put down the phone and walk away while the salesperson is jabbering away on the phone. convair (13650)
815182 2009-09-29 09:40:00 i just hang up GameJunkie (72)
815183 2009-09-29 18:05:00 :lol:

Since when do MS call people to "help them" remove viruses.

Had one similar last year, some place (not MS) calling, trying to drum up business, saying they are a computer business, with x Number of years in the computer service trade, and my personal computer is certain to have infections -- I started asking some technical questions -- Um Um Um Errr, then I told him who he was ringing - (What my Computer company does) -- "CLICK" -- Dial tone :lol:

Eited: Welcome to PF1 BTW :)

Since when do MS help people period!!!
chiefnz (545)
815184 2009-09-29 20:03:00 Oooh! Fun! I'd love one to ring me. pctek (84)
815185 2009-09-29 20:19:00 "Ohh, hang on, I'll just start my virtual PC so you don't break anything important" :D

Or, "I have Vista. Goodbye."
pcuser42 (130)
815186 2009-09-29 20:48:00 One one hand, I think it'd be fun to mess with them if I got this sort of call. On the other, I'd want to know how the heck they got my number. inphinity (7274)
815187 2009-09-29 20:55:00 My aunt called Microsoft regarding an OS issue somehow, but she said they were unable to help. A few hours later she gets a call from 'Microsoft', telling her they were following up.

My aunt, being a normal non-geek, thought it was all legit followed their instructions. This included letting the remote caller use remote desktop on her computer and doing all sorts of things (my aunt of course, despite watching, didn't know what was happening except that a nice person somewhere was controlling and fixing her computer). She called me and I went over and ran all the usual checks on it. There weren't any viruses or trojans, so I'm not sure exactly what they did.
utopian201 (6245)
1