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| Thread ID: 103885 | 2009-10-09 14:23:00 | Please help - "End Program - n" on Shut Down | skelseyc (15318) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 818597 | 2009-10-31 01:39:00 | so the weather's nice~ there's #10 so how do i send you a dmp file? |
h4rsheys (15319) | ||
| 818598 | 2009-10-31 01:43:00 | Well first you have to enable email under private messages / top right / edit options. Save the settings. Then left mouse on my name / send me email. Look for dmp on your PC. Then attach it to the email. Or get teamviewer (http://www.teamviewer.com). Install and run it. Then send me the ID and password in a PM. And I'll look myself | Speedy Gonzales (78) | ||
| 818599 | 2009-11-01 03:25:00 | would dmp be the file extension or part of the file name? i found no files with the .dmp extension, but did find a few with "dmp" as a part of the name. but then again... i used the search button on my main hard drive... is there a better way to do it? |
h4rsheys (15319) | ||
| 818600 | 2009-11-01 03:29:00 | Well if you want to get teamviewer, in the link I gave, and tell me what the ID / password is (in A PM) after you install / run it. I'll look myself | Speedy Gonzales (78) | ||
| 818601 | 2009-11-01 17:08:00 | with all due respect sir, i know you've helped me a great deal and all, but i am not willing to risk my pc with some third party viewing software which will give you full control over my computer. I mean this in the nicest way possible, please, i hope you understand where i'm comin from. can you please guide me with baby steps on how to find .dmp files? |
h4rsheys (15319) | ||
| 818602 | 2009-11-01 19:40:00 | I cant do anything else then. I've helped others (who are members in this forum) with teamviewer. I have used it to remove malware from their systems remotely. And you'll see everything I'm doing. And I usually chat in it. So, I know what I'm looking for. Its not like remote desktop, where it cuts you off completely. | Speedy Gonzales (78) | ||
| 818603 | 2009-11-01 20:30:00 | with all due respect sir, i know you've helped me a great deal and all, but i am not willing to risk my pc with some third party viewing software which will give you full control over my computer. I mean this in the nicest way possible, please, i hope you understand where i'm comin from. can you please guide me with baby steps on how to find .dmp files? Please be assured that Speedy is completely on the level and has been a trusted member of this forum for a very long time. He has helped many of us with our PC related problems. if you want your computer fixed, I suggest you follow his instructions to the letter, and let him help. :thumbs: |
Richard (739) | ||
| 818604 | 2009-11-01 21:02:00 | Oops just saw post #18. Where you said the BSOD shows tcpip.sys. Thats the file that lets you connect to the internet. Thats probably why you had no internet in post #15 (where you said my internet was not functioning at the time during which this log was taken) . Put the XP cd in, go to start/run, type sfc /scannow. The tcpip.sys file maybe corrupted (why its crashing). Wait for it to scan. It may find / pick up that there's something wrong with the tcpip.sys file, and replace it (with the copy from the CD). Once it replaces it (hopefully it does), reboot. See if that fixes it. Altho replacing this from the CD, its probably an older version (to what SP3 installs) |
Speedy Gonzales (78) | ||
| 818605 | 2009-11-02 01:26:00 | as i said this computer is new, so it came with the installation cd for xp sp3. i will try to replace tcpip.sys. if the cd doesnt work ill check the internet for a copy to replace it with- if i find a reliable site that is. if neither of the options work above i will let you know about my computer's performance tomorrow. Then we can arrange a time to use teamviewer. |
h4rsheys (15319) | ||
| 818606 | 2009-11-02 01:44:00 | k. Thats cool. It should replace tcpip.sys with the same version (altho, there have been later updates (which install an updated version of tcpip.sys). Is this computer up to date, (with all updates)?? Find tcpip.sys (the one thats installed), right mouse on it / properties. What version is it? You may have to open my computer / go to tools / folder options / view. Select show all files / system files first. |
Speedy Gonzales (78) | ||
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