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| Thread ID: 104138 | 2009-10-18 00:29:00 | Missing Text in dialog boxes (Help Reqd..Please) | olympin (5730) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 821605 | 2009-10-18 00:29:00 | Hi all knowledgable people that monitor this forum. A few days ago probably after a windows update I found that the main console window and all following windows in my Trend micro internet security 2010 stopped showing the text that accompanies the buttons. So far I have reinstalled the program after a full clean out a couple of times and even during the re install of the re downloaded program text appears corrupt in the user license. I have updated radeon display drivers. I have updated Java Uninstalled internet explorer 8 tried explorer 7 installed firefox latest. I can even see that text in my iobit program pop up doxes are missing Oh yes running xp home sr3 The Trend firewall is not working so using the windows one .The internet security will perform an update and scan but cannot view usual text that accompany it. Any help would be appreciated I am guessing some rich text setting is corrupt and am digging myself into a hole to fix it. |
olympin (5730) | ||
| 821606 | 2009-10-18 01:12:00 | Could possible be malware blocking TS from running properly. Post a HijackThis log. Blam |
Blam (54) | ||
| 821607 | 2009-10-18 04:12:00 | Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 17:11:47, on 18/10/2009 Platform: Windows XP SP3 (WinNT 5.01.2600) MSIE: Internet Explorer v8.00 (8.00.6001.18702) Boot mode: Normal Running processes: D:\WINDOWS\System32\smss.exe D:\WINDOWS\system32\csrss.exe D:\WINDOWS\system32\winlogon.exe D:\WINDOWS\system32\services.exe D:\WINDOWS\system32\lsass.exe D:\WINDOWS\system32\Ati2evxx.exe D:\WINDOWS\system32\svchost.exe D:\WINDOWS\system32\svchost.exe D:\WINDOWS\System32\svchost.exe D:\WINDOWS\system32\svchost.exe D:\WINDOWS\system32\svchost.exe D:\WINDOWS\system32\Ati2evxx.exe D:\WINDOWS\Explorer.EXE D:\WINDOWS\system32\spoolsv.exe D:\WINDOWS\SOUNDMAN.EXE D:\Program Files\IObit\IObit SmartDefrag\IObit SmartDefrag.exe D:\Program Files\Microsoft IntelliType Pro\itype.exe D:\Program Files\Microsoft IntelliPoint\ipoint.exe D:\Program Files\IObit\IObit Security 360\IS360tray.exe D:\Program Files\Java\jre6\bin\jusched.exe D:\WINDOWS\system32\ctfmon.exe D:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe D:\Program Files\IE New Window Maximizer\iemaximizer.exe D:\Program Files\IObit\Advanced SystemCare 3\Sup_SmartRAM.exe D:\Program Files\IObit\Advanced SystemCare 3\AWC.exe D:\Program Files\DNA\btdna.exe D:\Program Files\Google\Update\1.2.183.7\GoogleCrashHandler.e xe D:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe D:\Program Files\Microsoft IntelliPoint\dpupdchk.exe D:\Program Files\Bonjour\mDNSResponder.exe D:\Program Files\Common Files\eMail ID\IconixService.exe D:\Program Files\IObit\IObit Security 360\IS360srv.exe D:\PROGRA~1\Magentic\bin\MgApp.exe D:\Program Files\isposure\IsposureAgent.exe D:\Program Files\Java\jre6\bin\jqs.exe D:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE D:\WINDOWS\system32\SearchIndexer.exe D:\Program Files\isposure\IsposureAgent.exe D:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe D:\Program Files\ATI Technologies\ATI.ACE\Core-Static\ccc.exe D:\WINDOWS\system32\svchost.exe D:\WINDOWS\System32\alg.exe D:\WINDOWS\System32\svchost.exe D:\WINDOWS\system32\svchost.exe D:\Program Files\IObit\IObit Security 360\is360.exe D:\Program Files\Trend Micro\Internet Security\SfCtlCom.exe D:\Program Files\Trend Micro\Internet Security\UfSeAgnt.exe D:\Program Files\Trend Micro\Internet Security\TmProxy.exe D:\Program Files\Trend Micro\BM\TMBMSRV.exe D:\Program Files\Mozilla Firefox\firefox.exe D:\Program Files\Trend Micro\HijackThis\HijackThis.exe D:\WINDOWS\system32\SearchProtocolHost.exe D:\WINDOWS\system32\SearchFilterHost.exe D:\WINDOWS\system32\SearchProtocolHost.exe D:\WINDOWS\system32\wbem\wmiprvse.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.google.co.nz R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.nzherald.co.nz/ R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = go.microsoft.com R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = go.microsoft.com R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = go.microsoft.com R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = go.microsoft.com R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyOverride = *.local O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - D:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll O2 - BHO: IconixBHOClass Class - {761233B6-F228-49E4-8F6B-668499D4E55A} - D:\Program Files\eMail ID\IEAddOn\IconixBHO_41.dll O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - D:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - (no file) O2 - BHO: (no name) - {c95a4e8e-816d-4655-8c79-d736da1adb6d} - (no file) O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - D:\Program Files\Java\jre6\bin\jp2ssv.dll O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - D:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll O2 - BHO: EpsonToolBandKicker Class - {E99421FB-68DD-40F0-B4AC-B7027CAE2F1A} - D:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll O3 - Toolbar: EPSON Web-To-Page - {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - D:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll O3 - Toolbar: Email Warden - {DF09FBDB-181D-4301-9D86-748AF16FBE05} - D:\Program Files\EmailWarden\EmailWarden.dll O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k O4 - HKLM\..\Run: [SmartDefrag] "D:\Program Files\IObit\IObit SmartDefrag\IObit SmartDefrag.exe" /StartUp O4 - HKLM\..\Run: [itype] "D:\Program Files\Microsoft IntelliType Pro\itype.exe" O4 - HKLM\..\Run: [IntelliPoint] "D:\Program Files\Microsoft IntelliPoint\ipoint.exe" O4 - HKLM\..\Run: [QuickTime Task] "D:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [IObit Security 360] D:\Program Files\IObit\IObit Security 360\IS360tray.exe O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "D:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe" O4 - HKLM\..\Run: [Adobe ARM] "D:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" O4 - HKLM\..\Run: [SunJavaUpdateSched] "D:\Program Files\Java\jre6\bin\jusched.exe" O4 - HKLM\..\Run: [amd_dc_opt] "D:\Program Files\AMD\amd_dc_opt\amd_dc_opt.exe" O4 - HKLM\..\Run: [StartCCC] "D:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun O4 - HKLM\..\Run: [UfSeAgnt.exe] "D:\Program Files\Trend Micro\Internet Security\UfSeAgnt.exe" O4 - HKCU\..\Run: [CTFMON.EXE] D:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\Run: [IE New Window Maximizer] D:\Program Files\IE New Window Maximizer\iemaximizer.exe O4 - HKCU\..\Run: [Magentic] D:\PROGRA~1\Magentic\bin\Magentic.exe /c O4 - HKCU\..\Run: [SmartRAM] "D:\Program Files\IObit\Advanced SystemCare 3\Sup_SmartRAM.exe" /m O4 - HKCU\..\Run: [Advanced SystemCare 3] "D:\Program Files\IObit\Advanced SystemCare 3\AWC.exe" /startup O4 - HKCU\..\Run: [BitTorrent DNA] "D:\Program Files\DNA\btdna.exe" O4 - HKCU\..\Run: [FreeRAM XP] "D:\Program Files\YourWare Solutions\FreeRAM XP Pro\FreeRAM XP Pro.exe" -win O4 - HKCU\..\Run: [NVIDIA nTune] "D:\Program Files\NVIDIA Corporation\nTune\\nTune.exe" clear O4 - HKCU\..\Run: [ATIPTA] D:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe O4 - HKCU\..\Run: [IconixOEAddOn] D:\Program Files\eMail ID\OEAddOn\OEdmn_5.exe O4 - HKCU\..\RunOnce: [Shockwave Updater] D:\WINDOWS\system32\Adobe\Shockwave 11\SwHelper_1100470.exe -Update -1103470 -"Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; Trident/4.0; Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1) ; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; InfoPath.2; OfficeLiveConnector.1.4; OfficeLivePatch.1.3)" -"www.miniclip.com O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] D:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE') O4 - HKUS\S-1-5-19\..\Run: [OE] D:\Program Files\Trend Micro\Internet Security\TMAS_OE\TMAS_OEMon.exe (User 'LOCAL SERVICE') O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] D:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE') O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] D:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM') O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] D:\WINDOWS\system32\CTFMON.EXE (User 'Default user') O9 - Extra button: ieSpell - {0E17D5B7-9F5D-4fee-9DF6-CA6EE38B68A8} - D:\Program Files\ieSpell\iespell.dll O9 - Extra 'Tools' menuitem: ieSpell - {0E17D5B7-9F5D-4fee-9DF6-CA6EE38B68A8} - D:\Program Files\ieSpell\iespell.dll O9 - Extra button: (no name) - {1606D6F9-9D3B-4aea-A025-ED5B2FD488E7} - D:\Program Files\ieSpell\iespell.dll O9 - Extra 'Tools' menuitem: ieSpell Options - {1606D6F9-9D3B-4aea-A025-ED5B2FD488E7} - D:\Program Files\ieSpell\iespell.dll O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - D:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - D:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll O9 - Extra button: (no name) - {400A6CFA-E326-4d61-A90C-9AD75358DC5F} - D:\Program Files\eMail ID\IEAddOn\IconixBHO_41.dll O9 - Extra 'Tools' menuitem: Email ID Preferences - {400A6CFA-E326-4d61-A90C-9AD75358DC5F} - D:\Program Files\eMail ID\IEAddOn\IconixBHO_41.dll O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - D:\PROGRA~1\Microsoft Office\Office12\REFIEBAR.DLL O9 - Extra button: (no name) - {BC3F6B6D-2E49-4603-B028-7411655713F3} - D:\Program Files\eMail ID\IEAddOn\IconixBHO_41.dll O9 - Extra 'Tools' menuitem: About Email ID - {BC3F6B6D-2E49-4603-B028-7411655713F3} - D:\Program Files\eMail ID\IEAddOn\IconixBHO_41.dll O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - D:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - D:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\msmsgs.exe O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - appldnld.apple.com.edgesuite.net O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - www4.snapfish.co.nz O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - www.update.microsoft.com O16 - DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} (get_atlcom Class) - wwwimages.adobe.com O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - platformdl.adobe.com O20 - AppInit_DLLs: oepl.dll O23 - Service: Apple Mobile Device - Apple Inc. - D:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - D:\WINDOWS\system32\Ati2evxx.exe O23 - Service: ATI Smart - Unknown owner - D:\WINDOWS\system32\ati2sgag.exe O23 - Service: Bonjour Service - Apple Inc. - D:\Program Files\Bonjour\mDNSResponder.exe O23 - Service: Google Update Service (gupdate1c9e807ae4566ae) (gupdate1c9e807ae4566ae) - Google Inc. - D:\Program Files\Google\Update\GoogleUpdate.exe O23 - Service: Google Software Updater (gusvc) - Unknown owner - D:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe (file missing) O23 - Service: Iconix Update Service (IconixService) - Unknown owner - D:\Program Files\Common Files\eMail ID\IconixService.exe O23 - Service: IS360service - IObit - D:\Program Files\IObit\IObit Security 360\IS360srv.exe O23 - Service: IsposureAgent (isposure_svc) - Epitiro Ltd. - D:\Program Files\isposure\IsposureAgent.exe O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - D:\Program Files\Java\jre6\bin\jqs.exe O23 - Service: ServiceLayer - Nokia. - D:\Program Files\PC Connectivity Solution\ServiceLayer.exe O23 - Service: Trend Micro Central Control Component (SfCtlCom) - Trend Micro Inc. - D:\Program Files\Trend Micro\Internet Security\SfCtlCom.exe O23 - Service: Trend Micro Unauthorized Change Prevention Service (TMBMServer) - Trend Micro Inc. - D:\Program Files\Trend Micro\BM\TMBMSRV.exe O23 - Service: Trend Micro Personal Firewall (TmPfw) - Trend Micro Inc. - D:\Program Files\Trend Micro\Internet Security\TmPfw.exe O23 - Service: Trend Micro Proxy Service (TmProxy) - Trend Micro Inc. - D:\Program Files\Trend Micro\Internet Security\TmProxy.exe -- End of file - 12202 bytes |
olympin (5730) | ||
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