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Thread ID: 104222 2009-10-20 18:28:00 XP won't Restart stephan08611 (10225) Press F1
Post ID Timestamp Content User
822459 2009-10-20 18:28:00 I had issues with XP not Restarting either from a program prompt or from the Start menu. It got to 'Windows is shutting down' and would freeze so I had to shut it off manually. The last time I did, when I tried to reboot I got the BSOD with a Log on failure and the system shut down. I called Dell [I have a Deminsions 4400] and they sent me a recovery disk [I got this puter from a friend who didn't have one. The tech guided me through a kind of extensive reformatting but after we were finished I tried the Restart button and its still the same thing, freezes up, so its only a matter of time until it crashes again.
Also, when I start up now, I get a black screen with white lettering asking me what OS I want to start, theres 2 entried for XP home addition. I choose the first one and it boots. How can I get rid of this, it kind of annoying. Any help would be appreciated.
stephan08611 (10225)
822460 2009-10-20 18:52:00 You need to edit the bad entry out of the boot.ini file

articles.techrepublic.com.com
snoopy (74)
822461 2009-10-20 19:56:00 Also take a look in Event Viewer and see what, if any, errors are showing relating to the crashes. pctek (84)
822462 2009-10-20 22:04:00 Also take a look in Event Viewer and see what, if any, errors are showing relating to the crashes.

Yes, ssee if any errors point to any drivers or hardware.
Could also be a hard drive or RAM issue, although less likely.

As for the extra entry:

Run>Msconfig>boot.ini tab>Check all boot paths

Blam
Blam (54)
822463 2009-10-21 18:27:00 I tried getting rid of the extra entry first since that was the easiest for me. It has to Restart to take effect so thats where I am now. I'll wait for 1/2 an hour and see what happens, I'm really leary about manually shutting down. stephan08611 (10225)
822464 2009-10-21 19:17:00 After waiting 1/2 hour, it still sat there frozen, had to manually shut down but it did boot Ok. Not knowing what to look for or where to look in the Event finder, I looked in Systems [?] and nothing pointed to any drivers or hardware. As for the bad entry in boot.ini, what do I look for there? stephan08611 (10225)
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