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Thread ID: 104211 2009-10-20 06:26:00 Huge email problem with Outlook. pcuser42 (130) Press F1
Post ID Timestamp Content User
822289 2009-10-20 06:26:00 When we switched to Big Time recently, it meant changing our email address. We had both Ihug and Telecom's emails working fine together, but recently I had to reinstall Windows on Dad's computer. I did copy the outlook.pst file and restored it after the install, but we've been having problems since. It seems like I've tried everything - recreated both accounts, tried sending Ihug's emails through Gmail and getting Yahoo!Xtra mail to pick up Ihug emails. Outlook 2007 trial has the same issue (he's upgrading due to a completely different reason). Both accounts can always recieve, but whenever one account will send, the other doesn't. :badpc:

So how can we get both accounts working together happily?
pcuser42 (130)
822290 2009-10-20 06:38:00 What exactly is the problem?

You seem to have described everything except the actual problem:p
Blam (54)
822291 2009-10-20 06:45:00 Both accounts can always recieve, but whenever one account will send, the other doesn't.

That good enough for ya? There's several different errors, including 0x800ccc0f.
pcuser42 (130)
822292 2009-10-20 07:06:00 what smtp server/settings are you using for both the emails accounts? ronyville (10611)
822293 2009-10-20 07:09:00 I was using Xtra for both of them (send.xtra.co.nz), but the Ihug account didn't work. I then tried Ihug's settings, but it still didn't work. pcuser42 (130)
822294 2009-10-20 07:13:00 try using smtp.xtra.co.nz.

What’s the error message you get?
stu161204 (123)
822295 2009-10-20 07:34:00 Please excuse me for swearing :D-- But do you have Norton installed by any chance ? wainuitech (129)
822296 2009-10-20 07:52:00 Use smtp.xtra.co.nz for the ihug account
Make sure SSL is off and use port 25
Safari (3993)
822297 2009-10-20 07:52:00 Please excuse me for swearing -- But do you have Norton installed by any chance ?

NO. This computer has Avast (and it's a clean install). :D
pcuser42 (130)
822298 2009-10-20 08:04:00 see if this works.. under more settings.. under Outgoing Server tab

tick the option as show below and enter your xtra username and password .

under Advanced tab change the outgoing port to 465.
ronyville (10611)
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