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Thread ID: 104285 2009-10-22 21:30:00 Can't log off win 2k3 console session FAB (6923) Press F1
Post ID Timestamp Content User
823261 2009-10-22 21:30:00 Morning all

Ok have searched for this but no answers - am trying locally :)

One of the servers here has me logged in under a console session. If I go to the server I have the "only XX or or administrator can unlock this computer" or whatever that message really says.

If I ctrl-alt-delete - nothing happens, the screen stays exactly the same.

It's running on a KVM so I plugged a kb and mouse in directly - still the same.
The num lock light caps lock lights on the KB go on and off as they should - not a kb issue.

I can RDP into the server no problem and it is doing its role (MS Dynamics server) as per normal.

If I go to terminal services manager and try to log my own console session off, I get an error 31 "a device attached to the system is not functioning." I've googled that but found no real solution.

I've tried qwinsta command, logoff /session /servername - anything I try comes back with that same error 31 message.

It's not a huge issue but obvioulsy it's not a good situation to be in.

Any ideas please?
FAB (6923)
823262 2009-10-22 21:41:00 anything been installed or uninstalled since the last time it work right? nedkelly (9059)
823263 2009-10-22 21:43:00 Nope - nothing at all. I've thought about that but nothign has changed on that server for a while.
I think I've simply walked away from it forgetting to log off, and now just can't get back in to it.
FAB (6923)
823264 2009-10-22 21:49:00 This sound like the prob ? (support.microsoft.com) Speedy Gonzales (78)
823265 2009-10-22 21:56:00 Uh no not really. It's the local session that I'm having issues with.
I realise it will probably come down to having to reboot the server after hours, but just don't want the issue to appear again in the future, naturally.
FAB (6923)
823266 2009-10-22 21:58:00 This then ? (office-outlook.com) Speedy Gonzales (78)
823267 2009-10-22 22:02:00 Yes and no - I checked out that post before and I'm loathed to kill my profile but if that's the only answer, so be it. Although I'm still also not wanting to do a force reboot.
The other thing with that post - I'm not seeing any grey/blue screens, just the normal "this computer is locked" message.
I'm not getting the "blank screen with blue background" that this guy is.
Am hopeful that there is a way to log me off the machine without having to reboot it.
FAB (6923)
823268 2009-10-22 22:14:00 What about if you run a remote desktop connection but connect to the console session?
i.e. Start - Run - mstsc.exe /admin

That's for the new version of Remote Desktop, the old version had a different command, /console I think.
CYaBro (73)
823269 2009-10-22 22:53:00 try a usb keyboard? nedkelly (9059)
823270 2009-10-23 02:39:00 Any event log errors? Any services not started that should be? RDP to the console session is a good suggestion above. inphinity (7274)
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